What causes QuickBooks Error H505? - PowerPoint PPT Presentation

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What causes QuickBooks Error H505?

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QuickBooks Error H505 is the most common error that may occur when users try to switch QuickBooks desktop application from single-user mode to multi-user mode. The error comes up with a message “Error code H505. This company file is on another computer, and QuickBooks needs some help connecting.” The error generally appears when the software is unable to establish the multi-user connection to the server. In this blog, we will discuss what causes QuickBooks error H505 with troubleshooting methods to resolve it. So, read the complete blog till the end. – PowerPoint PPT presentation

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Title: What causes QuickBooks Error H505?


1
What causes QuickBooks Error H505? and Why to Fix
it?
  • QuickBooks Error H505 is the most common
    error that may occur when users try to switch
    QuickBooks desktop application from single-user
    mode to multi-user mode. The error comes up with
    a message Error code H505. This company file is
    on another computer, and QuickBooks needs some
    help connecting. The error generally appears
    when the software is unable to establish the
    multi-user connection to the server. In this
    blog, we will discuss what causes QuickBooks
    error H505 with troubleshooting methods to
    resolve it. So, read the complete blog till the
    end.
  • If youre facing QuickBooks error H505 and
    want to resolve it at once, then contact
    certified QuickBooks professionals by dialing up
    our toll-free number (855)-526-5749

2
Possible reasons behind QuickBooks error H505
  • Given below are the reasons causing QuickBooks
    error h505
  • QuickBooks company file has been damaged.
  • The server manager cannot locate the IP address
    of the server computer.
  • QuickBooks company file monitor and QuickBooks DB
    services are not running.
  • The systems firewall is blocking the connection.
  • The Domain Name Settings of the system are
    incorrect.

3
Best Possible Solutions to Fix QuickBooks error
H505
  • Following are the best possible solutions
    that help users get rid of QuickBooks error H505
  • Solution 1. Turn off Hosting Multi-User Access
  • Your server computer is one that hosts the
    company files. The Host Multi-User Access option
    needs to be turned off in all users computers,
    or you can turn it off using the following steps
  • Open QuickBooks on each workstation where you get
    the error.
  • Get to the File menu and select the Utilities
    option.
  • If the option is Stop Hosting Multi-User Access,
    select it.
  • Dont select the Host Multi-User Access option,
    as it indicates Host Multi-User Access is turned
    off.
  • Perform the same troubleshooting on all client
    computers.

4
Now, repeat the same steps on the server computer
  • Start QuickBooks on your server computer.
  • Next, click on the File menu and choose
    Utilities.
  • If you see the Host Multi-User Access option,
    click on it. Dont select if you see Stop Hosting
    Multi-User Access.
  • If you still get the error, try solution 2.
  • Solution 2. Try to Run QuickBooks Database
    Server Manager
  • In order to run QuickBooks Database Server
    Manager, you need to download and install
    QuickBooks Tool Hub on your server computer. The
    server computer needs to be connected to other
    workstations as it stores all QuickBooks company
    files.

5
  • Within the QuickBooks Tool Hub, choose Network
    Issues.
  • After that, select QuickBooks Database Server
    Manager.
  • Click on Start Scan if you see the company file
    folder.
  • Click on Browse to locate the company file folder
    if you dont find the one.
  • The server manager will settle firewall
    permissions.
  • Close after it finishes.

6
CONCLUSION
  • We expect the solutions mentioned above help
    you resolve QuickBooks error H505. If the error
    persists, talk to QuickBooks experts by dialing
    our helpline number (855)-526-5749.
  • Source link
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