FAQs Related to Subscription Renewals With McAfee Consumer Software - PowerPoint PPT Presentation

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FAQs Related to Subscription Renewals With McAfee Consumer Software

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In case you have a subscription for McAfee security products, you have the authorities to update and upgrade the life of your McAfee software subscription. Each and every subscription product is enrolled on the McAfee Auto-Renewal program on purchase. To learn more, go through the End-User License Agreement (EULA). – PowerPoint PPT presentation

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Title: FAQs Related to Subscription Renewals With McAfee Consumer Software


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Downloaded from justpaste.it/8iw2x
FAQs Related to Consumer Here is the complete
guide to learning the best ways to manage your
Auto-Renewal settings
Subscription Renewals With McAfee Software The
Software Blogs
How do I renew my McAfee software?
In case you have a subscription for McAfee
security products, you have the authorities
to update and upgrade the life of your McAfee
software subscription. Each and every
subscription product is
enrolled on the McAfee Auto-Renewal program on
purchase. To learn more, go through the End-User
License Agreement (EULA). Thirty days ahead of
the expiration of your subscription, the cre dit
card you have saved on the file will be billed
automatically. This is how your subscription gets
an extension for one more year. In case your
Auto-Renewal has been canceled or disabled, you
will get the notification after a time of 11
months from the installation of the product. The
notification will inform you that your McAfee
Product license is about to expire. You can then
make a choice to renew the license for one more
year or buy an upgrade. In case you choose to
stop the Auto-Renewal for your subscription
products, you will be given a reminder month
ahead of the subscription expires that its the
right time to renew. You can follow the steps
given below Move your cursor over My Account and
then tap the Sign In from the list of
options. Enter your email id and password linked
with your McAfee Account, and then tap Sign In.
Hover the cursor over the My Account tab and
then select subscriptions. Tap the cursor over
the Renew button for the correct service. Use
the on-screen instructions, and in case you get a
request, enter your billing details. After the
completion of the renewal process, you will get a
confirmation pop-up on the screen. You can save
it as a pdf or take a print to keep in your
offline records too. You also have access to see
your purchase history by opening the
Subscriptions page once again. How to renew the
expired McAfee Products? In case you buy a
renewal license after the expiration of your
product, you see a pop-up message which
states that your McAfee software has crossed its
expiry date. Because the expired software is
unable to receive updates, and also it also cant
receive alerts stating the change in expiration
date. As soon as you complete the renewal, you
will able to receive such alerts again. To stop
receiving such messages, you have to perform an
uninstall of your McAfee software and then a
reinstall too.
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In case you receive an alert stating the
expiration of your product license before the 11
months complete, contact the Customer support
service right away. How to check if my
subscription or service is successfully renewed
and up to date? To check if the subscription has
successfully renewed or not Try to search for
the order confirmation email by McAfee in your
email inbox. The subject of that email is
Automatic Renewal Notification, and the sender
name will be noreply_at_mcafee.com. The emails
include the following details Name of the
Subscriber on the McAfee account. The order
serial no. for the renewal. The date of the
renewal. The specific name of the product that
has been renewed. The cost of the renewal with
applicable tax, if any. Check out the status of
your McAfee subscription on your My Account
page Hover your cursor over My Account and then
choose Subscriptions. Your renewal purchase
appears here. Again, hover the cursor over My
Account and choose My Profile. Check if your
product expiry date is in the near future. To
check if your service is latest updated on your
PC. Launch your McAfee product. In case the
subscription is expired, the icon in the McAfee
software will be in gray color with a red
exclamatory sign over it. Tap on Your
Subscription. Does McAfee inform customers on
calls to process subscription renewals? McAfee
offers a subscription retention program in which
customers might get a call to renew their McAfee
subscriptions. In case you are not comfortable
renewing the subscription when notified by our
telecom operators, request our direct telephone
no. and call us to place your renewal order
whenever you want to. In case you want to avoid
such calls in the future, you can also select the
option to have your credit card automatically
billed using the Auto-Renewal program. It
facilitates the annual renewal of the McAfee
product subscriptions you are using unless you
cancel the automatic renewal option. It renews
your account a month ahead of the expiration
date to keep up your services' continuity. Is it
necessary to reinstall my service when I renew my
McAfee Software? No, McAfee Subscription Services
are online managed products. Subscriptions come
with the automatic discovering feature for
updates and upgrades and give new versions of the
products if they become available. Subscription
Services includes McAfee Auto-Renewal enabled by
default, which means that these products are
automatically renewed one month before the
expiration. Unless you uninstall your McAfee
products or make a purchase of a different
subscription service, you dont have to
reinstall your service whenever you perform a
renewal. In case you havent uninstalled your
product, and it has not expired, its updated to
the new license the next time it updates. To
prompt the automatic update for your new license,
follow these steps to set up a manual update
Ensure that your computer is connected to the
internet. Tap the cursor over the McAfee icon in
your taskbar and then tap on Check for Updates.
In case there is nothing to update, a pop-up
indicates that your McAfee Subscription is up to
date. Tap Finish or OK after the completion of
the update. In case you are getting on-screen
instructions to restart your PC, you should save
all your works and updated files ahead of
restarting your PC. Why does a credit card error
message comes on the screen when I make an
attempt to renew? In case you receive errors
while trying to renew your McAfee softwares
online, check if the billing details you have
entered are the same as on your credit card and
billing statement. Ensure that the following
details are correct Credit card no.
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Credit card expiry date. Name of the
Cardholder(Name written on the card). Billing
address, as printed with your credit card billing
statement. In case you are still unable to buy
anything via your card, please select another
purchasing option, matching your
expectations. Changes occurred in the expiration
date of my subscription when I perform a renewal
early than the scheduled expiration date. Renew
your McAfee subscription earlier than the Expiry
date A complete year is summed up to your
subscription starting on your current product
expiration date. You do not lose a single minute
from your subscription package. Its true for the
automatic renewals that take place a month ahead
of your subscription is set to expire. Bought the
latest version or a different product instead of
renewing the current version on your product. The
expiry date comes after a year from the date you
have bought the product. In case you received an
email related to the upgrades and updates of
your product, read that email thoroughly. Find
out whether the expiration date is a year from
the previous expiration date or a year from the
date of purchase. Visit for Learn More.
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