Important Attributes of a Yacht Charter Captain - PowerPoint PPT Presentation

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Important Attributes of a Yacht Charter Captain

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For a captain, a great trip is normally measured by the size of the gratuity that you receive at the end of the charter from your guests. Here are some of the characteristics which you should possess. These things make it easier to satisfy your passenger's expectations. Make sure you have the following qualities, else develop them to be successful. For more details visit, – PowerPoint PPT presentation

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Provided by: rickcarey1326
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Title: Important Attributes of a Yacht Charter Captain


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Be an impression of complete confidence when you
meet your charterers for the first time. Many of
your guests have never been on a sailboat/ motor
yacht before, and they will be looking for
reassurance when meeting you.
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Hopefully, you have a very patient personality.
Your guests will test patience with endless
questions, demands, and foolish things. Remind
yourself to be calm and composed in any given
situation.
4
Have a smile on your face no matter how critical
the situation is. Your guests should not know
about your problems.
Weather, mechanical breakdowns, bad moods, etc.
are not your guest's worries, so even as you
watch things going pear shape, keep smiling
5
Be tolerant when teaching your guests how to
climb in and out of the dinghy. Many people are
for various reasons and not very agile, so you
must be very tolerant at these times.
When taking your guests diving for the first time
from the boat, be aware that many of them have
either inexperienced or not have dived for years.
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It is the main job of the captain to guide his
guests in the direction of fun and entertaining
places where they can safely enjoy themselves
without disturbing others.
The guests will sometimes try to tempt you as
captain to let your hair down.
7
You have to be enthusiastic all the time. This is
tough for some but happy charter captains' have
happy crews which then rubs of on the guests,
resulting in a happy charter.
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