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Top 12 Reasons to Use Microsoft Dynamics 365


Understand the top twelve reasons about why one should use Microsoft Dynamics 365 and know why it is ahead in the market of its competitors. Read more... – PowerPoint PPT presentation

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Date added: 22 October 2020
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Provided by: CRMJetty


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Title: Top 12 Reasons to Use Microsoft Dynamics 365

Top 12 Reasons to Use Microsoft Dynamics 365
Choosing the perfect operation software like CRM
and ERP for your organization is vital as it
complements and meets the goals. Microsoft
Dynamics is the best platform for a 360-degree
vision of insights and processes of business
The impactful tools of Dynamics 365 assist your
sales and marketing teams and help you stand
ahead of the competition. Additionally, you can
integrate it into your CRM and portals and use
the combined power of the Dynamics CRM portal.
It provides excellent functionality,
performance, and security. It helps you scale and
change your solution according to your
  • Let's discuss the top twelve reasons on why you
    should choose Microsoft Dynamics 365 for your
  • Data Centralization
  • Data centralization happens by integrating other
    applications, cloud services, and external data
    sources. It includes accounting databases, email
    marketing, websites, surveys, etc.
  • Using this, you can find your strengths and
    weaknesses. This helps you measure performance
    using data visualizations. Apart from this, it
    keeps the organization informed with essential
    metrics and helps you make better decisions.
  • Customer relationships
  • Consistency in customer experience can help
    businesses keep their client base. Integrated
    sales, marketing, and customer service platforms
    help connect every source of customer
    information across all channels. Additionally,
    you can even integrate this information with
    webchat and self-service portals.
  • Integrations
Dynamics Microsoft
365 integrates with Office 365 and other and
platforms, which has more efficiency
  • productivity. It integrates with useful and
    familiar applications like Outlook, Excel, and
    Word. You can also integrate Dynamics 365 with
    other CRMs like SAP and Salesforce. Apart from
    this, you can use various portals like Dynamics
    CRM customer portal, a self-service portal, etc.
    to bridge the gap between CRM and websites.
  • Data Security
  • Microsoft is known for securing its customers'
    data. All its products, along with Dynamics 365,
    meet the EU criteria, including GDPR. When we go
    through MS Dynamics 365 compliance, it shows
    that all your customers' data is safe in the
    Microsoft cloud.
  • Timely updates
  • Microsoft has a strong team of researchers who
    try their best practices for Dynamics 365. This
    helps them stay ahead in the rat race and make
    sure their customers' lives are easy.
  • Process Automation
With Microsoft Dynamics 365, you can create a
rule for processes that can customize it based
on your business needs. This will help you to
put an end to repetitive manual tasks. It
notifies you to approve the process of seamless
by following some guided procedures. It helps
you in reaching successful outcomes and also
provides great data quality.
  • Accessibility
  • Using Microsoft Dynamics 365, you can synchronize
    it across iOS, Windows, and Android devices.
    This enables productivity and helps you and your
    team members to stay on the same page.
  • Usability
  • Microsoft prefers to add a touch of its Windows
    everywhere. The same thing is with Microsoft
  • 365. You feel like using your Windows computer
    only. This familiarizes you with the interface
    and increases your and your employees'
  • Accessibility roles
  • System administrators can provide accessibility
    roles to certain users. This ensures the right
    information is delivered to the right person
    regardless of using Outlook or a web interface.
  • Targets marketing campaigns
  • Currently, customers must know about the offers
    and new services a business provides. Microsoft
    CRM offers a marketing automation module which
    simplifies the following tasks
  • Building customer
  • Lead lists
  • Developing marketing campaigns
  • Target specific customers
  • Tracking results of these campaigns
  • Creating follow-up marketing campaigns
  • Keeping employees updated
  • Microsoft Dynamics CRM design helps your staff be
    more productive both in the office and out of
    the office. They can filter needed information
    like meeting updates, sales details, or customer
    information from anywhere at any time.
  • Improves efficiency
  • Microsoft Dynamics CRM workflow engine enables
    businesses to automate business processes in many
    ways. It provides an ease to your employees from
    tedious work by automating repetitive,
    time-consuming tasks.
  • It notifies your staff about customer issues and
    sends important messages to customers and
    partners. This helps to solve customer problems
    and provide better service.
  • Conclusion
  • Many CRM and portal options are available in the
    market, but Dynamics CRM and Dynamics CRM portal
    add on still lead the market. With every update,
    they try to make it better to bring ease to
    businesses, their customers, and employees.
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