Technical Experts Dial 180-027-0860 Bigpond Email Tech - PowerPoint PPT Presentation

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Technical Experts Dial 180-027-0860 Bigpond Email Tech


Telstra Media, formerly BigPond, has a wide range of media available including Video, Sport - AFL, NRL, SportsFan, Music and Entertainment. Personal Account Services Webmail My BigPond My Account for Business ... you created your Telstra account, or your BigPond email address or username. – PowerPoint PPT presentation

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Title: Technical Experts Dial 180-027-0860 Bigpond Email Tech

Telstra Webmail Testing What You Need to Know
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  • Telstra, formerly referred to as BigPond, was
    founded in 1996. It's currently one of
    Australia's biggest ISPs, employing over 10,000
    people and boasting over 2 million users.
  • If you send out email to any kind of Australian
    customers, Telstra will require to be on your
    radar. Email on Acid supplies email testing in
    Telstra so that you can ensure your email looks
    excellent every time.
  • In this article we'll see just how it handles a
    few of one of the most usual e-mail strategies.
    If you wish to skip straight to the support, you
    can find a table at the bottom of the article

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  • The Good
  • Im happy to report that there are a lot of
    things in the Telstra email client that render
    well. Heres a breakdown of what we found
  • Spacing
  • We have a lot of control over the spacing in
    email. Cellpadding, padding and margin are all
    supported and work as expected. In terms of
    padding, the following methods of padding are all
    supported with your desired padding amount
  • padding 20px
  • padding-left 20px
  • padding-right 20px
  • padding-top20px
  • padding-bottom 20px
  • padding 20px 0px 20px 0px

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  • Borders
  • More good news! Telstra also supports the border
    property when tested with the following code
  • border 5px solid ff0000
  • For a bit of fun, I tested the dashed border
    which also works.
  • Headers and Paragraphs
  • Telstra excels in accessible code, with paragraph
    and header tags both being supported
  • lth1gtHeaderlt/h1gt
  • ltpgtParagraphlt/pgt
  • Backgrounds
  • Backgrounds also render well across the Telstra
    webmail. In terms of adding colour you have the
    freedom to do it with either HTML attributes or
    inline CSS
  • HTML background"ff0000"
  • CSS background-color ff0000
  • When it comes to background images we are
    slightly more limited, but not by much. Weve
    found that inline CSS backgrounds will work,
    however HTML backgrounds wont render. All that
    means is you must use
  • background-image url(images/image.jpg)
  • rather than
  • background"images/image.jpg"

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  • Animated GIFs
  • Animated GIFs have long been a staple of email
    design and development and Im happy to say that
    Telstra will render your lovingly crafted
    animated GIFs and they will loop accordingly.
  • Max-width
  • Good news for your hybrid layouts! Max-width,
    combined with percentage based widths, works as
  • width100 max-width600px !important
  • Font and text styles
  • We have some good support for different text
    elements and styles we employ in email. The
    following styles are supported
  • font-size 14px
  • font-family sans-serif
  • line-height 16px

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  • Lists
  • A very basic element but we find that both
    ordered and unordered lists work
  • ltulgtlt/ulgt
  • ltolgtlt/olgt
  • The Bad
  • Unfortunately, its now time to go through the
    negative aspects of the Telstra email client and
    what it wont render.
  • Border-radius
  • A little fun element which sadly wont work in
    Telstra, border-radius will not render. No
    rounded corners for us, but it will fall back in
    the same way Outlook clients do.
  • ltstylegt in the head and body
  • This is where it gets grim, men. There are a few
    various other small things but this is a massive
    one as it presently stands the Telstra web mail
    customer will completely strip the ltheadgt section
    of your e-mail. This has some ripple effects such
    as not sustaining animated CSS, but the big point
    is that we have no capacity to use courses or
  • Unfortunately, that has some major implications
    as you can see in the reference table listed
    below. It's not the end of the globe for email in
    Telstra, simply make sure to test and also inline
    all your elements to ensure your e-mail works on

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