Sample ISO 10002 Documents by Global Manager Group - PowerPoint PPT Presentation

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Sample ISO 10002 Documents by Global Manager Group

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Title: Sample ISO 10002 Documents by Global Manager Group


1
DOCUMENTATION KIT FOR customer SYSTEM
CERTIFICATION (ISO 100022018) 
sales_at_globalmanagergroup.com
www.globalmangergroup.com
2
Introduction
  • The International Organization for
    Standardization (ISO) is developed the ISO
    100022018 standard which is a complaints-handling
    process. The ISO 100022018 standard gives
    guidelines for the process of complaints
    handling.
  • The Customer Complaints Management System is a
    basic but essential requirement for any business
    especially businesses that want to become and
    remain successful. ISO 10002 can help you to
    achieve this whatever the size of your business.
  • Global Manager Groups sample ISO 10002 Documents
    kit is very helpful for implementation from the
    requirements of the ISO 100022018 standard.

Sales_at_Globalmanagergroup.com
sales_at_globalmanagergroup.com
www.globalmangergroup.com
3
Contents
  • GMGs this ISO 100022018 Documentation Kit for
    Customer Satisfaction Certification includes
    following readymade templates that can be used a
    ready reference sample ISO 10002 Documents to
    accelerate implementation process for ISO
    100022018 certification.
  • Quality Manual  ISO 10002 manual that define
    implemented quality management - customer
    satisfaction certification at macro level .
  • Procedures  There are total 9 mandatory
    procedures for ISO 10002 in editable files that
    define and cover all the details.
  • Policy  It covers a sample copy of policy as per
    ISO 100022018.
  • Exhibits  ISO 10002 Exhibits contains 4
    editable exhibits in word files.

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www.globalmangergroup.com
4
  1. Blank Formats  There are total 29 blank forms
    and templates to maintain records as well as
    establish control and make system.
  2. Filled Formats  Total 15 editable sample forms
    to maintain records as well as establish control
    and make system.
  3. ISO 100022018 Audit Checklist  For ISO 10002
    Audit Checklist, there are more than 150 audit
    questions to help internal auditors in auditing
    to ensure requirements are fulfilled.
  4. Sample Risk Assessment Sheet  To prepare the
    risk document for the organization editable
    sample risk template is given.

sales_at_globalmanagergroup.com
www.globalmangergroup.com
5
Features
  • The entire ISO 100022018 Documents are written
    in simple and easy-to-understand language.
  • These ready-to-use ISO 10002 templates can save
    much of your time and cost in document
    preparation.
  • These readymade ISO 10002 Documents define the
    baseline system that satisfies ISO 10002 standard
    requirements as well as cover good practices
    principles for organization.
  • The feature of ready-to-use ISO 10002 manual,
    are easy to learn and user-friendly and help to
    comply with all ISO 10002 requirements.

sales_at_globalmanagergroup.com
www.globalmangergroup.com
6
How useful?
  • In this ISO 10002 Documentation kit, There is
    facility to easily modify the templates and
    create the documents for their organization
    within three days.
  • Ready-to-use ISO 10002 Documents help the
    organizations to ensure that the micro-level
    system is established well as per the latest
    requirements.
  • A complete Demo of total ISO 10002 documents,
    with quick buy option, helps the user to
    understand the list of all documents that we
    provide.
  • This ISO 10002 Documentation kit takes care of
    all the sections and sub-sections of ISO
    100022018 standard and gives better confidence
    as well as improves the system.

sales_at_globalmanagergroup.com
www.globalmangergroup.com
7
Method of purchasing ISO 100022018
Documentation kit
  • Global Manager Group introduced sample which
    contains a complete set of
  • mandatory and supporting documentation, guidance
    on ISO 100022018 for quick ISO 10002
    certification.
  • The users can purchase our ISO 10002
    documentation kit online via secured third-party
    payment gateway or via Bank wire transfer as
    mentioned in the Payment Option on each page.
  • By downloading our Free Demo, users would
    understand the contents of ISO 100022018
    documentation kit.
  • And You can make your own documents for quick iso
    100022018 certification.

Download ISO 10002 Documents - free Demo and
sample documents of this documentation kit to get
full idea of our ready-to-use documentation
package.
sales_at_globalmanagergroup.com
www.globalmangergroup.com
8
GLOBAL MANAGER GROUP
GLOBAL MANAGER GROUP is the first company that
introduces online consultancy by offering
international system certification documentation
and auditor training packages available on
website
www.globalmanagergroup.com
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