Sample ISO 10002 Documents by Global Manager Group

1
DOCUMENTATION KIT FOR customer SYSTEM
CERTIFICATION (ISO 100022018) 
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2
Introduction

• The International Organization for
  Standardization (ISO) is developed the ISO
  100022018 standard which is a complaints-handling
  process. The ISO 100022018 standard gives
  guidelines for the process of complaints
  handling.
• The Customer Complaints Management System is a
  basic but essential requirement for any business
  especially businesses that want to become and
  remain successful. ISO 10002 can help you to
  achieve this whatever the size of your business.
• Global Manager Groups sample ISO 10002 Documents
  kit is very helpful for implementation from the
  requirements of the ISO 100022018 standard.

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3
Contents

• GMGs this ISO 100022018 Documentation Kit for
  Customer Satisfaction Certification includes
  following readymade templates that can be used a
  ready reference sample ISO 10002 Documents to
  accelerate implementation process for ISO
  100022018 certification.
• Quality Manual  ISO 10002 manual that define
  implemented quality management - customer
  satisfaction certification at macro level .
• Procedures  There are total 9 mandatory
  procedures for ISO 10002 in editable files that
  define and cover all the details.
• Policy  It covers a sample copy of policy as per
  ISO 100022018.
• Exhibits  ISO 10002 Exhibits contains 4
  editable exhibits in word files.

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1. Blank Formats  There are total 29 blank forms
   and templates to maintain records as well as
   establish control and make system.
2. Filled Formats  Total 15 editable sample forms
   to maintain records as well as establish control
   and make system.
3. ISO 100022018 Audit Checklist  For ISO 10002
   Audit Checklist, there are more than 150 audit
   questions to help internal auditors in auditing
   to ensure requirements are fulfilled.
4. Sample Risk Assessment Sheet  To prepare the
   risk document for the organization editable
   sample risk template is given.

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5
Features

• The entire ISO 100022018 Documents are written
  in simple and easy-to-understand language.
• These ready-to-use ISO 10002 templates can save
  much of your time and cost in document
  preparation.
• These readymade ISO 10002 Documents define the
  baseline system that satisfies ISO 10002 standard
  requirements as well as cover good practices
  principles for organization.
• The feature of ready-to-use ISO 10002 manual,
  are easy to learn and user-friendly and help to
  comply with all ISO 10002 requirements.

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How useful?

• In this ISO 10002 Documentation kit, There is
  facility to easily modify the templates and
  create the documents for their organization
  within three days.
• Ready-to-use ISO 10002 Documents help the
  organizations to ensure that the micro-level
  system is established well as per the latest
  requirements.
• A complete Demo of total ISO 10002 documents,
  with quick buy option, helps the user to
  understand the list of all documents that we
  provide.
• This ISO 10002 Documentation kit takes care of
  all the sections and sub-sections of ISO
  100022018 standard and gives better confidence
  as well as improves the system.

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7
Method of purchasing ISO 100022018
Documentation kit

• Global Manager Group introduced sample which
  contains a complete set of
• mandatory and supporting documentation, guidance
  on ISO 100022018 for quick ISO 10002
  certification.
• The users can purchase our ISO 10002
  documentation kit online via secured third-party
  payment gateway or via Bank wire transfer as
  mentioned in the Payment Option on each page.
• By downloading our Free Demo, users would
  understand the contents of ISO 100022018
  documentation kit.
• And You can make your own documents for quick iso
  100022018 certification.

Download ISO 10002 Documents - free Demo and
sample documents of this documentation kit to get
full idea of our ready-to-use documentation
package.
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GLOBAL MANAGER GROUP
GLOBAL MANAGER GROUP is the first company that
introduces online consultancy by offering
international system certification documentation
and auditor training packages available on
website
www.globalmanagergroup.com