Reasons to Choose Salesforce Multiple Clouds - PowerPoint PPT Presentation

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Reasons to Choose Salesforce Multiple Clouds

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It is the first and best cloud-based CRM tool, depth of functionality and ease of use which make this Cloud CRM Space on the top among others. Owning the market since the late 90s, Salesforce has developed into one of the most innovative and complete Salesforce CRM solutions, capable of addressing all of your business needs. – PowerPoint PPT presentation

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Title: Reasons to Choose Salesforce Multiple Clouds


1
Reasons to Choose Salesforce Multiple Clouds
2
Introduction to Salesforce and It Clouds
  • It is the first and best cloud-based CRM tool,
    depth of functionality and ease of use which make
    this Cloud CRM Space on the top among others.
    Owning the market since the late 90s, Salesforce
    has developed into one of the most innovative and
    complete Salesforce CRM solutions, capable of
    addressing all of your business needs.
  • Types of Salesforce Clouds
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Marketing Cloud
  • Salesforce Community Cloud

3
Grow And Transform Business Using Salesforce
Sales Cloud
  • Salesforce Sales Cloud is a customer relationship
    management (CRM) platform designed to support
    sales, marketing support and helped the number of
    business in growing their rate of productivity,
    find new customers, close more deals at a faster
    rate.
  • Path of Growing Sales of an organization with
    Sales
  • Close More Deals
  • Lead Management
  • Give power to reps and accelerate the sales
    process
  • Accelerate sales productivity with a
    lightning-fast console

4
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5
Reasons to choose Salesforce Service Cloud?
  • Salesforce Service Cloud allows you in tracking
    and fixing these tickets successfully. These are
    not the only ways to make the best out of Service
    Cloud.
  • Dig deeper and spot how Salesforce Service Cloud
    could make life easy-
  • Service Cloud can help you prioritize and solve
    customer issues faster than usual.
  • A one to one interaction with live agents
    anywhere, anytime using Service Cloud makes them
    feel more connected and personalized with the
    firm.
  • Service Cloud holds all the records and data
    entries of each customer in a systematic and
    planned manner.
  • Forms an Omni-Channel could be web, email,
    smartphone, internet or live agent chats, and
    even video chats.

6
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7
How Salesforce Marketing Cloud Resolves the
Marketing Challenges?
  • With time customers demands also increasing, it
    becomes a challenge for the marketer to create
    and maintain the brand and product awareness.
    After the evolution of Salesforce Marketing
    Cloud, it connects data across multiple sources
    and devices to gain a unified view of the
    customer.
  • Challenge 1 How to Generate Customers Awareness?
  • Challenge 2 How to Generate Better Customers
    Experience?
  • Challenge 3 How to start an Effective
    Communication with Customers?

8
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9
Salesforce Community Cloud Proven to be Important
for any Business
  • Salesforce Community Cloud came into being when
    developers were looking for a tool that could
    help them in keeping a track of their
    relationship with their customers. It helps in
    maintaining a smooth flow of communication by
    sharing relevant information related to business
    as and when required.
  • Reasons to Use Salesforce Community Cloud
  • Communication made easy
  • Connection Management
  • Accelerate Sales
  • Social Connectivity

10
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