Artificial intelligence in banking-What are the benefits that AI Chatbots bring to the Banking & Financial Companies

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Five benefits AI Chatbots bring to the Banking
Financial Companies
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Introduction
Artificial intelligence in Banking Sector is
distracting numerous industries as it has been in
the limelight due to the different benefits it
has offered in streamlining the functioning of
industries. The banking and financial industries
are incorporating AI-based solutions to address
their current banking problems.   
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Banks will get widespread commercial success
through the use of AI chatbots
To meet the ever-evolving expectations of the
customers, banks have resorted to AI smart
solutions to offer the best customer experience
and to enhance its approachability. These
conversational interfaces conduct intelligent
conversations with millions of consumers at
reduced costs.
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Significant benefits of AI chatbots in Fintech
industry
Some of the prominent banks are using AI chatbots
to enhance their customer experience. Bank of
America deployed chatbots to facilitate simple
interaction with their customers, send
notifications, provide them with credit reports
and balance information, suggest them how to save
money and much more. 
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Some of the best benefits these chatbots have
offered are

• Chatbots have helped in generating leads
• Real-time customer Support
• Proficient Feedback Collection
• Improved customer engagement
• Reduced costs

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Winding It Up
Despite the benefits provided by the chatbots,
many people believe that chatbots might make
mistakes while interacting with humans. Nearly 43
of the people prefer to communicate with the
human agent first as according to them chatbots
might give wrong information which could lead to
random glitches later on. However, Banking is one
of the best use cases for chatbots presently.
They have transformed the customer services and
have brought a huge difference at every stage of
a customers lifecycle. 
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Contact Details
About Signzy Signzy helps financial
institutions transform current semi-manual
processes into real-time digital systems, using
Artificial Intelligence and Blockchain. This
ensures that the new processes are user-friendly,
yet secure and compliant.
Mumbai office Rise 1902, 19th Floor, Peninsula
Business Park, Tower B, Lower Parel, Mumbai
400013
Bangalore office BPL building, 11th KM, Arakere
Bannerghatta Rd, Bengaluru, Karnataka 560076
Email reachout_at_signzy.com
Website https//signzy.com/
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