Software And BPO Services Global Market Report 2018

1
Software And BPO Services Global Market Report
2018
Including BPO Services Software
Services Covering IBM, Fujitsu, HPE, SAP,
Accenture
Feb 2018
2
Reasons to Purchase

• Outperform competitors using accurate up to date
  demand-side dynamics information.
• Identify growth segments for investment.
• Facilitate decision making on the basis of
  historic and forecast data and the drivers and
  restraints on the market.
• Create regional and country strategies on the
  basis of local data and analysis.
• Stay abreast of the latest customer and market
  research findings
• Benchmark performance against key competitors.
• Develop strategies based on likely future
  developments.
• Utilize the relationships between key data sets
  for superior strategizing.
• Suitable for supporting your internal and
  external presentations with reliable high
  quality data and analysis
• Gain a global perspective on the development of
  the market.
• Report will be updated with the latest data and
  delivered to you within 3-5 working days of
  order.
• Scope
• Markets Covered BPO Services Software Services
• Companies Mentioned IBM, Fujitsu, HPE, SAP,
  Accenture
• Countries Brazil, China, France, Germany, India,
  Italy, Japan, Spain, Russia, UK, USA and
  Australia.
• Regions Asia-Pacific, Western Europe, Eastern
  Europe, North America, South America, Middle
  East And Africa
• Time series Five years historic and forecast.

3
Software And BPO Services Market Characteristics
Software services include application software
programming services, computer program
(software) development, computer software support
services and web design services. Software
service companies document, design, create, test
and maintain applications, using a planned and
structured process. Customers for software
services include commercial establishments
operating in manufacturing, telecoms, fast
moving consumer goods (FMCG) verticals and other
industries and government organizations.
CRM BPO is a software that covers a broad set of
applications designed to help businesses manage
many of Infrastructure Software is a type of
enterprise software or program specifically
designed to help business organizations perform
basic tasks such as Applications software
programming services develop, maintain and
modernize software to Computer program
(software) development comprises both contract
and Computer software support services are
generally technical support or break/fix
services that are delivered for Web design
services include e-commerce, digital strategy
and In this report market value is defined as
the revenues organizations earn by selling their
goods and services within the specified market,
based on the price at which they sell. Only
goods and services traded between entities are
included. The revenues for a specified geography
are consumption values that is, they are
revenues generated by organizations in the
specified geography within the specified
market, irrespective of where they are produced.
4
Software And BPO Services Market Historic Growth
The global software and BPO services market grew
from X billion in 2013 to X billion in 2017 at
a compound annual growth rate (CAGR) of X. The
chart and table below shows the year-on-year
growth of the global software and BPO services
market during 2013 2017.
Drivers of the Market Restraints on the Market
5
Software And BPO Services Market Forecast Growth
The global software and BPO services market is
expected to grow from XX billion in 2017 to
1224 billion in 2021 at a compound annual growth
rate (CAGR) of XX. The chart and table below
shows the year-on-year growth of the global
software and BPO services market during 2017 -
2021.
Drivers of the Market Restraints on the Market
6
Software And BPO Services Market Segmentation
The chart and table below shows the split of the
software and BPO services market in 2017.
The total market value for software and BPO
services was X billion in 2017. The markets
that are covered include BPO Services Software
Services. BPO Services was the X largest segment
in the software and BPO services market with X
share of the market. The market value for the BPO
services was X billion in 2017. Software
Services made up around X share of the market.
The market value for the software services was
X billion in 2017.
7
Software And BPO Services Market Regional And
Country Analysis
The Asia Pacific was the largest region in the
software and BPO services market in 2017,
software and BPO services for X billion or X
market share. North America was the x largest
region software and BPO services for X billion
or X market share. Western Europe was the x
largest region software and BPO services for X
billion or X market share.
8
Software And BPO Services Market Competitive
Landscape
The leading competitors in the global software
and BPO services market are IBM, Fujitsu, HPE,
SAP, Accenture. The chart and table below
displays the percentage market share of the top
players in the software and BPO services market
industry.
IBM generated revenues of XX billion for the
financial year 2016, an XX increase from the
previous year. Fujitsu generated revenues of XX
billion for the financial year 2016, an XX
decrease from the previous year. HPE generated
revenues of XX billion for the financial year
2016, an XX increase from the previous
year. SAP generated revenues of XX billion for
the financial year 2016, an XX increase from
the previous year.
9

• Accenture generated revenues of XX billion for
  the financial year 2016, an XX increase from
  the previous year.
• Ericsson generated revenues of XX billion for
  the financial year 2016, an XX decrease from
  the previous year.
• Cisco generated revenues of XX billion for the
  financial year 2016, an XX increase from the
  previous year.
• Atos generated revenues of XX billion for the
  financial year 2016, an XX increase from the
  previous year.
• Wipro generated revenues of XX billion for the
  financial year 2016, an XX increase from the
  previous year.
• Huawei generated revenues of XX billion for the
  financial year 2016, an XX increase from the
  previous year.
• Company Profile IBM
• Overview
• International Business Machines Corporation (IBM)
  was the largest company in the software services
  market with XX share of the market in 2017. It
  is an American multinational technology and
  consulting corporation with headquarters in
  Armonk, New York.
• Products and Services
• It operates through 5 business divisions
• Global Technology Services
• Technology solutions such as IT infrastructure
  services like
• Global Business Services (GBS)
• Consulting and Systems Integration, Application
  Management Services and

10

• Software Capabilities like WebSphere, Information
  Management and Workforce Solutions which help in
• Hardware
• Systems hardware capabilities and
• Global Financing
• Global financing capabilities provide financing
  solutions to
• Strategy
• IBMs growth strategy includes moving from a
  hardware, software solutions company to an
  emerging cognitive solutions and cloud platform
  company. IBM is rapidly expanding business, with
• Financial Performance
• IBM generated revenues of XX billion from the
  software services division in 2016, an XX
  increase from the previous year. The company had
  a market
• Fujitsu
• Overview
• Products and Services Strategy
• Financial Performance

11
Accenture Overview Products and Services
Strategy Financial Performance