Call vs Text Mass Messaging Which is More Effective for Communicating with Customers

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Call v/s Text Mass Messaging Which is More
Effective for Communicating with Customers ?
By Call-em-all https//www.call-em-all.com
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• ALL ABOUT THE AUDIENCE

Consider the common age of your audience. Younger
customers use their phones for mail and text.
They tend to stay away from phone calls.
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• ALL ABOUT THE AUDIENCE

Sending a mass text will almost guarantee
students receive and read the important
information your organization is trying to convey
almost instantaneously.
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• ALL ABOUT THE AUDIENCE

There a plenty of smartphone savvy seniors
texting friends and loved ones, but the majority
of senior citizens may find a familiar phone call
the most comfortable way to receive important
information.
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• OTHER FACTORS

The content and length of your message is another
thing to consider. If you are sending out
specific date and time information, changes in
dates and times, or lengthy messages full of
details to remember, you may want to send it in
form of a text message.
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• OTHER FACTORS

If your message contains sensitive data such as
company proprietary information that shouldnt be
seen by anyone else, then voice communication is
the best way to go.
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