ITIL - 3 Reasons to Align DevOps with IT Service Management (ITSM)

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ITIL 3 Reasons to Align DevOps with IT Service
Management (ITSM)
https//www.netcomlearning.com/webinars/?advid131
5
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Agenda

• Introduction to ITIL and High Level Concepts
• Understanding the importance of ITSM
• What does ITSM mean?
• Why is ITSM so important to my day-to-day
  activities?
• What is the value of following a framework such
  as ITIL and ITSM?
• What DevOps would like for you to know..
• How ITIL serves as a foundation to DevOps
• The ITIL value warranty
• DevOps Best practices for efficient IT service
  management (ITIL/ITSM)
• QA session

https//www.netcomlearning.com/webinars/?advid131
5
3
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