Resolve Common Amazon Echo Problems - PowerPoint PPT Presentation

View by Category
About This Presentation
Title:

Resolve Common Amazon Echo Problems

Description:

All the voice enabled devices from Amazon like Echo, Amazon Echo dot and Tap are very impressive and controls the home appliances through your voice commands. You don’t need to change the smart lights or settings of thermostat manually. – PowerPoint PPT presentation

Number of Views:5

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: Resolve Common Amazon Echo Problems


1
Resolve Common Amazon Echo Problems
The Device Help
Toll Free (1-800-414-2180)
https//www.thedevicehelp.com/support-for-echo/
2
(No Transcript)
3
Description
All the voice enabled devices from Amazon like
Echo, Amazon Echo dot and Tap are very impressive
and controls the home appliances through your
voice commands. You dont need to change the
smart lights or settings of thermostat manually.
4
(No Transcript)
5
Methods To Resolve
But the things dont go flawless always, they
sometimes encounter an issues, which are quite
disgusting for users. Today I am going to discuss
the most common Alexa problems and how to resolve
them properly.
When I used Amazon echo, then I had met with few
problems that could easily fixed through power
cycle and by some easy methods but now the things
are changed and the problems are also complicated
in nature. If you have properly installed Amazon
Echo setup, then even you cannot use the device
seamlessly. You may face problem with Alexa
service. We are going to provide the solutions to
your problems.
6
Alexa cant find your smart home devices
If you are not able to connect the Alexa with any
of your smart home device, then first check the
supportability of that device that whether it is
supported by the Alexa or not. Amazon Echo dot
setup can be easily installed on device but the
main thing is its support. The Alexa service have
already added many devices from different
companies that support Alexa services. Some of
these are Ecobee3, Nest, wink and Philips Hue.
7
Add A New Device
To add a new device, go to the Alexa app and
click on device section to search for new device.
You can add a device with the help of IFTTT
channels that are complied with the Alexa
service. Amazon Alexa app is same for all devices
I e for echo, dot and Amazon Echo controller.
8
If your Alexa doesnt connect to the already
connected devices, then you can follow the below
mentioned procedure
  • Check the wake up word that you are using to
    switch on the Alexa voice. These commands and
    words are different for IFTTT and devices. Any
    difference in the commands can create a problem.
  • If your smart home devices keep on disconnecting
    from the Alexa service, then this is due to the
    software problem. In such cases, the best way to
    fix this problem is restarting a connected
    device. This will certainly fix your problem.
    There is no need to install setup from www amazon
    com echosetup again.

9
Repeated disconnecting from the Wi-Fi network
If your Amazon echo device keep on disconnecting
from the Wi-Fi network, then follow the
guidelines discussed below. First of all
restart all the network device- router, modem and
Alexa speaker as well. Try listening music
through speakers after sometime. If you are yet
facing the problem, then move closer to the
router so as to decrease the noise interference.
10
Alexa not hearing properly
You might have notice that Alexa sometimes
doesnt respond to your query properly or do the
false things opposite to your commands. To solve
this problem, turn off your Echo speaker and
restart it again. Check if the problem is solved
or not. If not, then move the speaker away from
the obstacles that you found on the way. You can
take Alexa Setup help regarding the prescribed
distance for proper hearing from site as well.
Just log on to www.Amazon.com echosetup page and
click on help.
11
Summary
You must ensure that there should be no noisy
appliances available in the room, where you have
placed your Amazon Echo device because it
disturbs Alexa in understanding your voice. The
ambient noise level in the Room should be
minimum. For more information and support, you
can use voice training program that is given
under settings in your Alexa app. There you need
to read the 25 phrases, so that Alexa can
understand you better.
12
(No Transcript)
13
Contact Us
The Device Help
Toll Free (1-800-414-2180)
https//www.thedevicehelp.com/support-for-echo/
About PowerShow.com