Factors to consider while choosing IT support company

1
Factors to Consider While Choosing IT Support
Company
2
(No Transcript)
3
The company should be business focused

• This is the most important factor to look for
  whenever you want someone to work for your
  business.

4
(No Transcript)
5
You need to have someone who understands well all
your business, who have experience in how your
business works and who is willing to meet all
your needs. The company should have the grasp of
what it is happening in your own business.
6
You have to talk to your IT support company
using business terms. You have to be capable to
talk about what you want and to explain the
issues.
7
You can let them know what you want to achieve
and you can do that without using technological
terms. After listening to you talking about your
problems, the IT support technician should be
able to come up with the solution and to explain
the proposal in the terms that you are able to
understand well.
8
Cultural fit

• The IT support company you hire should be
  capable to fit into your business culture.

9
(No Transcript)
10
Keep in mind that the workers of the IT support
team will be coming to your home and they will be
dealing with your staff, or they may have to
train them on how to use the new hardware or
software.
11
The new IT will bring change, and the change is
something that it is hard for most people to
adapt. This is why the technicians you hire
should be able to deal with the workers you
already have.
12
Proposals

• In case you want to hire an IT company for
  regular services, then you will have to give a
  written proposal that outlines an approach they
  use.

13
While reading the proposal, you have to consider
if the proposal is readable, if the supplier does
not have any problem in expressing his idea or if
there is any technical term used had been
explained.
14
The prices quoted should be clear and the reasons
behind the pricing. There should be no hidden
extra in the price.
15
If the company will have to deal with a third
party company, they should offer an explanation
of why they use them and why they think they are
the best. The proposal should also reflect that
the company had understood your needs and the
services have been tailored accordingly.
16
Value and price

• When it comes to choosing IT to support
  Pittsburgh Company, then the price is among the
  factors that you will base yourself on while
  making a choice.

17
If the companies quoted different prices, you
should understand what it is included in the
price. You should consider the value of the
services which goes beyond the price itself.
18

• If you base yourself on the price alone, the
  services offers may not fit your business needs
  or may not be helpful in the future.
• Resource www.lefcon.net