Teckinfo Solutions Pvt Ltd | Call Center Software Solution - PowerPoint PPT Presentation

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Teckinfo Solutions Pvt Ltd | Call Center Software Solution

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Teckinfo is a leader for unified contact center solutions & call center software solution that includes ivr software, auto dialing software, sms alert system, live chat, email management software, social media integration, information display and announcement system etc. – PowerPoint PPT presentation

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Title: Teckinfo Solutions Pvt Ltd | Call Center Software Solution


1
Teckinfo is a leader for Unified Contact Center
Solutions that delivers highly secure and robust
Call Center Solutions which includes Intelligent
Contact Routing, Auto Dialer Software, Computer
Telephony Integration (CTI), Text to Speech (TTS)
to manage Customer Interaction Management.
2
About Us
Teckinfo provides best call center software
solution that includes IVR Software, Automated
Predictive, Progressive and Preview Dialer
Software, SMS Alert System, SMS Query System,
Email Management Software, Live Chat, Social
Media Integration, Voice and Screen Recording,
Helpdesk Software, Integration with CRM,
Integration with Database, Customized Customer
Integration Management System, Information
Display and Announcement System etc.
3
Branches in India
  • Headquarter
  • 1/1 BA, 3RD Floor, Mohammadpur, Bhikaji
    Cama Place, New Delhi
  • Gurgaon
  • EF-848, 8TH Floor, JMD Megapolis, Sohna
    Road, Sector-48, Gurgaon
  • Bengaluru
  • No. 20. 1st Floor, 2nd Main, 14 Cross
    Sampangiram Nagar, Bengaluru

4
  • Chennai
  • No 3/3, Pancharatana Flats, Welcome
    Colony, Anna Nagar West, Chennai
  • Hyderabad
  • H.No 6-3-1177/A/52/103, Kundanbagh,
    Begumpet, Hyderabad
  • Mumbai
  • 602, 6th Floor, T-square, Opp. Chandivalli
    Petro Pump, Andheri(E), Mumbai
  • Pune
  • Pune, Maharashtra

5
Call Center Software In Other Countries
  • South America Bolivia
  • South East Asia Singapore
  • Africa Kenya, Nigeria, Uganda, Zambia
  • Europe Ireland
  • Middle East UAE

6
Products
  • Interdialog UCCS Unified Contact Center
    Solution
  • Interdialog Dialer Automated Predictive,
    Progressive, Preview Dialer
  • IVR Edge High Performance IVR System
  • Attivvo Email Management Software
  • ViaSMS SMS Based Alert Query System
  • Galaxy Complaint/Inquiry Management Software

7
Blazon Pro Products
  • Blazon Pro FIDS Flight Information Display
    System
  • Blazon Pro AFAS Automatic Flight Announcement
    System
  • Blazon Pro PIDS Passenger Information Display
    System
  • Blazon Pro PAS Passenger Announcement System
  • Blazon Pro IDS Information Display System
  • Blazon Pro AAS Automatic Announcement System

8
Rewards Recognition
  • CRN Excellence Award for Indias Best Software
    Solution Provider.
  • Technoviti Award for Interdialog UCCS.
  • NASSCOM Award for Customer Management Software.
  • CIO Review Award for Unified Communication
    Solutions.
  • Silicon India Award for Interdialog UCCS.

9
Who we Partner With
  • Microsoft
  • Digium
  • Synway
  • Matrix Comsec
  • Panasonic
  • Donjin

10
Contact Us
  • Website www.teckinfo.com
  • Email Id info_at_teckinfo.com
  • Skype info_at_teckinfo.com
  • Telephone 91-11-49605577 / 88
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