How To Resolve No Sound Issue In Lenovo laptops - PowerPoint PPT Presentation

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How To Resolve No Sound Issue In Lenovo laptops

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Title: How To Resolve No Sound Issue In Lenovo laptops


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How To Resolve No Sound Issue In Lenovo laptops
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Lenovo users come across no sound issue with
their laptops and if you are one of those then
you can follow these given steps offered by
technical support Ireland team.
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  • Directions to follow
  • The very first thing you need to make sure to
    check if mistakenly you pressed the Mute key on
    your laptop.
  • You have to check its volume control by clicking
    on a sound icon on your system tray and make sure
    you dont find any red circle with a cross going
    through it. You can raise its volume if you find
    it on low mode.

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  • You need to check volume in the application where
    you find a lot or programs that have their own
    volume control if you are watching any video you
    need to raise its volume bar in the player.
  • If you still find that sound is not functional on
    your device then might be possible there is some
    other issue. Not to worry, move on to a second
    process. Lenovo support Ireland Team explains you
    a complete procedure to sort out this issue on
    your device.

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Might be possible Driver is the culprit- Many
times driver is a main cause of this problem. You
may need to uninstall and install the sound
driver on your laptop or might be possible it
just needs an update.
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Try few tips before we move on Connect your
headphones or speakers in audio jack and check
cautiously the ports are connected with its
speakers or headphones and see if it works or
not. In case, it doesnt then configure your
speaker properties.
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1- First, navigate to speaker icon in your system
and right click on it and there you have to press
on Playback devices.
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2. Right-click on a blank space and there you
have to choose Show Disabled Devices, you have
to choose speakers and then you have to click on
Set Default button.
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3. In case, it getting disabled then right click
on speakers and you have to press on Enable and
finally click OK. 4. Under a Playback tab, you
have to double-click on speakers that you will
find selected by default in order to open its
properties.
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5. Now you have to navigate to Advanced Tab
under speaker properties and you need to change
but rate to either 24bit/44100 HZ or 24
bit/192000 Hz depends on your speaker
configuration.
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6. Now you have to click on Apply and then press
on OK in order to save the changes you have
made and then check if the sound plays on your
laptop.
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Process 3 update sound driver on your Lenovo
laptop 1- First, go to My Computer then right
click on it and go to manage and then press on
device manager.
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2- Youll find Sound and Multimedia, then click
on it and then click on update driver on choose
online update that will help you in downloading
the driver and youll listen the sound.
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3- You have to un-install then install the sound
driver from Lenovo website. Once you do so,
restart your laptop and connect headphone or any
external speaker to this audio jack and check if
the sound comes?
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4- If you dont hear any sound then press
Windows key R together and this way Run
command appears on the screen there you have to
type services.msc and click OK.
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(I)- Now you have to click on Windows audio and
restart your services if stop and reboot your
laptop and check if the sound works.
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(ii)- In case, no then might be possible there is
an issue with sound driver version or Windows
upgrade issue. You can set your window on a back
date which can be a problem solver.
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Try these steps hopefully, these steps will work
for you. In case, not then make a call on Lenovo
customer support number 353-768887727. Source
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http//lenovo.numberireland.com
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