How To Troubleshoot SONOS And Amazon Echo Compatibility - PowerPoint PPT Presentation

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How To Troubleshoot SONOS And Amazon Echo Compatibility

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Amazon echo is one of the most well-built devices which does what it says. With included skill adding a facility in amazon echo app on the mobile phone, it has gone a step further. – PowerPoint PPT presentation

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Title: How To Troubleshoot SONOS And Amazon Echo Compatibility


1
How To Troubleshoot SONOS And Amazon Echo
Compatibility?
  • Support For Echo
  • Call (toll-free) 1800-414-2180
  • Visit our website www.thedevicesupport.com

2
  • Amazon echo is one of the most well-built devices
    which does what it says. With included skill
    adding a facility in amazon echo app on the
    mobile phone, it has gone a step further. Amazon
    echo by itself is a device which gets a lot done.
    It has been a perfect homely device and www
    Amazon Com Echosetup has been a breeze.

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  • Use of a single Amazon account on echo also
    allows for seamless playback and purchase of
    content. Here we are going to discuss the
    compatibility issues of SONOS speakers with
    Amazon echo and how to eradicate them.

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How much compatible is SONOS with Echo?
  • Echo is a device which has been updated with time
    using skills. As Amazon Echo Support confirms,
    skills can be a first party as well as third
    party. While some of the skills are available on
    amazon app store, there are some which need to be
    loaded via some other ways.

7
  • SONOS can also be installed using a skill. The
    SONOS skill is introduced by SONOS Inc. and can
    be found in Amazon echo app store for users. It
    might not be on the top of the list when searched
    but should be installed the official way.

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  • SONOS is smart speakers which have their own
    market. They have tried and tested the app or
    Skill earlier. Now, the app is available in
    public Beta. For now, it does not support all
    kinds of services from Amazon echo to SONOS. For
    starters, there are complaints on Amazon Echo
    Help that the likes of Spotify and Apple music
    are not playable. Here, we are also discussing an
    issue where users are unable to connect and use
    SONOS to amazon echo. Since the app is still in
    beta. There can be a lot of reasons why this
    phenomenon has occurred.

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  • Generally, we need to connect Amazon echo to a
    home network while Amazon Alexa Setup is taking
    place for the first time. The home network is
    wireless. Then we connect the peripherals if
    brought, to the same home network. Once it has
    also been done, the home devices can be
    controlled using one network control switch.

12
  • SONOS is also a smart speaker. It comes with
    inbuilt streaming of services. It also has
    synchronised wireless speakers with itself which
    play in sync. SONOS skill allows Alexa users to
    use it with Amazon echo.

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How to solve the compatibility issue
  • The app is in beta. Hence, a lot of apps such as
    Spotify and Apple Music do not have any support
    with the device. Further, there are other issues
    too. For starters, if the voice command to amazon
    echo dot is given slowly, the music will be
    played via the echo dot itself and echo speaker
    rather than SONOS.

15
  • www.Amazon.ComAlexasetup guides users to connect
    SONOS with amazon echo so that the functioning is
    seamless. If SONOS is not working in spite of
    more fluid commands, the error can also be in the
    device home connection.

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  • SONOS needs to be connected to the home network
    which should be same as Amazon echo. Users should
    also check the network connectivity. However, if
    all of this is not the case, check that SONOS
    skill has been used after correct installation.
    The app needs amazon account as well as SONOS
    login.

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  • Further, Amazon echo login also takes it a step
    further with two-factor authentications. Check if
    all of that is in line. If not, log in again. At
    the end, the app also cannot stream local SONOS
    streams and hence needs a lot of work for that.
    The app is in beta and hence users must stick to
    the basic functionality of the app.

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