Outsourcing Discovering Possibilities

1
Outsourcing Discover New Possibilities

• Arranged by Offshore Business Processing Remote
  Staff Firm

2
Why Outsource?

• 12-26 is the rates of expected outsourcing
  growth across functions.
• 62 to reduce costs
• 46 to gain 24/7 operation capability
• 43 to access greater competency
• 33 to reduce complexity
• 27 to alleviate resource/staffing pressure
• 22 to improve quality

3
Risks In Outsourcing

• On-time delivery performance and end-customer
  satisfaction levels may decline because of delays
  at third parties.
• Providers may not be financially viable, thereby
  exposing the company to supply interruption risk.
• Product or service quality may also suffer in
  outsourcing, affecting customer satisfaction.
• The outsourcing transition phase may also fail if
  schedules and budgets are not achieved because of
  insufficient planning and/or resources.