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Dell printer troubleshooting guide.

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Dell printer troubleshooting guide. Accurate information about the printer troubleshoot. Read it carefully. – PowerPoint PPT presentation

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Title: Dell printer troubleshooting guide.


1
Dell printer troubleshooting guide
2
FOLLOW THESE STEPS
3
  • When connected by a USB cable, reseat both ends
    of the cable going from the computer to the
    printer.
  • Restart the computer.
  • Turn the printer off.
  • Unplug the printer power cord from the A/C outlet
    or surge protector and wait at least 30 seconds.
  • Plug the printer power cord back into the A/C
    outlet or surge protector.

4
  • Turn the printer back on.
  • Print a test page.
  • Make sure the desired printer is set as the
    default printer.
  • -gt Press and hold the Windows key Windows
    Button and then press the r key.
  • -gt In the Run box type, shellPrintersFolder
    and then touch or click OK.
  • -gt Touch or click to highlight the desired
    printer.
  • -gt Touch and hold or right-click the desired
    printer.
  • -gt Touch or click Set as default printer.

5
  • For networked printers make sure the computer is
    on the network and the printer portal settings
    and IP address are correct.
  • Run the Printer troubleshooter to diagnose and
    automatically correct any printer spooler issues.
    For more information, refer to the Dell Knowledge
    Base article How to Resolve Printer Spooler
    Errors.
  • Print a test page.
  • Perform a System Restore to a time when the
    printer was working.
  • Uninstall the printer driver, download and
    install the latest printer driver.

6
THANK YOU
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