Sam Solakyan - Business Process Management - PowerPoint PPT Presentation

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Sam Solakyan - Business Process Management

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In this presentation Sam Solakyan described how Business Process Management is a systematic approach to making an organization workflow or business activity flows. – PowerPoint PPT presentation

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Title: Sam Solakyan - Business Process Management


1
Business Rules and Business Intelligence
2
Agenda
  • The value of business process management
  • Business rules and BPM
  • Business intelligence and BPM
  • BPM BR BI greater than the sum of the parts

3
Enterprise Business Processes
  • Chain of activities producing a business result
  • Usually spans functional silos
  • Requirement to manage the white space between
    functional groups

4
BPM Defined
  • A management discipline for improving
    cross-functional business processes.
  • The methods and technology tools used to manage
    and optimize business processes.

5
Process Lifecycle
Model
Automate
Optimize
Monitor
6
BPM Goals
  • Efficiency
  • Automating steps and handoffs
  • Integrating systems and data sources
  • Compliance
  • Achieving and proving standardization
  • Agility
  • Changing processes quickly and easily
  • Visibility
  • See whats happening in a process

7
Business Rules and BPM
  • Key to agility in business processes
  • Routing decisions
  • Work assignment
  • Set parameters
  • Changing rules without changing the process
  • Applying rules consistently in processes and
    other applications

8
BPM-BR alternativesBR built into BPM
  • Typically not full-featured BR
  • Simple Boolean rules for routing decisions
  • Rules defined and bound to a specific process
    step, hence may be replicated
  • Rule changes may require redeploying processes
    with IT involvement
  • Rule changes may not affect in-flight processes
  • Lower cost, built-in functionality

9
BPM-BR alternativesBPM calls external BR
  • Full BR functionality
  • Complex rules, such as scoring
  • Global process control from one rule
  • Rules shared with enterprise applications
  • Changes to rule parameters can be made by
    business
  • Rule changes affect in-flight processes
  • Additional cost and implementation complexity

10
Business Intelligence and BPM
  • Key to visibility in business processes
  • Process monitoring and reporting
  • Process analysis and optimization
  • Predictive analytics
  • May contribute to process agility
  • Trigger processes
  • Automate steps based on prior decisions
  • Suggest decision for human task

11
BPM-BI alternativesBI built into BPM
  • Typically limited functionality
  • Real-time dashboards
  • Reporting of performance metrics
  • Limited to process statistics rather than
    business statistics
  • May be lower cost, although usually still
    requires a separate data store

12
BPM-BI alternativesExport BPM statistics to BI
  • Full BI functionality
  • Dashboards
  • Reporting
  • Predictive analytics
  • Shared enterprise BI platform
  • Integrate with data from other systems
  • Additional cost and implementation complexity

13
BPM BR BI
  • Self-learning decisions within processes
  • Process statistics captured with BI
  • Statistics analyzed and fed back to inform
    business rules
  • Business rules modify process behavior
  • BR BI decision management

14
Summary
  • BPM BR turns policies into action
  • BPM BI provides insight into processes
  • BPM BR BI integrates insights with policies
    for self-optimizing processes

15
Questions?
  • Sam SolakyanEntrepreneur by Heartwww.samsolakyan
    .com

16
Visit
  • http//www.prnewswire.com/news-releases/sam-solaky
    an-announces-paramount-management-services-is-now-
    a-full-scale-mso-223607901.html
  • http//www.prnewswire.com/news-releases/ceo-sam-so
    lakyan-sleeps-on-los-angeles-streets-for-good-caus
    e-241259771.html
  • https//www.bloomberg.com/research/stocks/private/
    person.asp?personId247681484privcapId214631805
  • http//www.success.com/profile/sam-solakyan
  • https//www.facebook.com/sam.solakyan.1
  • http//slides.com/samsolakyan/
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