HTT 250 Course Career Path Begins htt250dotcom - PowerPoint PPT Presentation


Title: HTT 250 Course Career Path Begins htt250dotcom


1
HTT 250 Course Career Path Begins /htt250dotcom
  • FOR MORE CLASSES VISIT
  • www.htt250.com

2
HTT 250 Entire Course (UOP)
  • HTT 250 Week 1 Assignment Organization Chart
    Hotel Front Office
  • HTT 250 Week 1 CheckPoint Total Quality
    Management
  • HTT 250 Week 1 CheckPoint Lodging Properties
  • HTT 250 Week 2 CheckPoint Hotel Price Comparison
  • HTT 250 Week 2 DQs
  • HTT 250 Week 3 CheckPoint Average Daily Rate
  • HTT 250 Week 3 Assignment Revenue Management

3
HTT 250 Week 1 Assignment Organization Chart
Hotel Front Office (UOP)
  • Answer the following questions in 700 to 1,050
    words
  • How is a front office important to a hotel?
  • Which department is most important to the success
    of the front office and why?
  • How might the front office in a small- or
    medium-size hotel differ from the front office in
    a large-size hotel?
  • What front office functions do all three sized
    properties share?
  • Compare the duties of the front offices of a
    roadside budget motel and a center-city luxury
    hotel.

4
HTT 250 Week 1 CheckPoint Lodging Properties
  • CheckPoint Lodging Properties
  • Resource Ch. 1 of Hotel Front Office Management
  • Answer the following questions in 200 to 300
    words
  • What are the different types of lodging
    properties?
  • Why are there so many different types?
  • Why has the industry moved to all of these types
    and brands? Is it working?
  • Why would an individual choose one lodging
    property over another?

5
HTT 250 Week 1 CheckPoint Total Quality
Management (UOP)
  • Resource Ch. 3 of Hotel Front Office Management
  • Read Case Study 301 on pp. 9192 of the text.
  • Assume you are the front office manager for a
    full-service hotel.
  • Analyze the situation and discuss solutions for
    improving communication between departments in
    your hotel. Follow the questions at the end of
    the case study.
  • Write a 200- to 300-word response.

6
HTT 250 Week 2 CheckPoint Hotel Price Comparison
(UOP)
  • This CheckPoint is based off of Discussion
    Question 2.
  • Resource Appendix E and travel and hotel Web
    sites
  • Visit the hotels Web site and research its
    prices, in addition to the two to three travel
    booking Web sites you researched. Then, call the
    hotel for their best rate for your dates of
    travel. Most hotels have toll-free reservation
    lines.
  • Complete Appendix E to compare your research.
  • Answer the following questions in 200 to 300
    wordsDid the hotels Web site or front desk
    management offer you a cheaper rate than
    independent travel Web sites?

7
HTT 250 Week 2 DQs (UOP)
  • HTT 250 Week 2 DQs

8
HTT 250 Week 3 Assignment Revenue Management
  • Assignment Revenue Management Resources Ch.
    6, the Yield formula on p. 172 (Ch. 6), and
    Scenarios 1, 2, 3 on p. 179 (Ch. 6) of Hotel
    Front Office Management Begin this assignment
    by answering the following question How is yield
    management, or revenue management, used in the
    hotel industry? Complete the following three
    scenarios on p. 179 of the text. For Scenario
    1, use the formula provided on p. 172 of the
    text. Show your work in a Microsoft Word
    document. For Scenario 2, design your plan in
    200 to 300 words.

9
HTT 250 Week 3 CheckPoint Average Daily Rate
(UOP)
  • Resource Ch. 6 of Hotel Front Office Management
  • Assume you are a hotel front office manager.
    Consult Ch. 6 for details about duties of the
    front office manager. In 200 to 300 words, answer
    the following questions
  • What tools do you possess to develop a higher
    average daily rate (ADR)?
  • Do you favor higher occupancy or a higher rate?
  • What strategies would you employ to achieve
    higher occupancy or a higher rate?
  •  

10
HTT 250 Week 4 CheckPoint Front Office FAQs (UOP)
  • Resources Ch. 7, 8, 9 of Hotel Front Office
    Management Create a frequently asked questions
    (FAQs) list for your front office employees on
    how to deal with hectic check in and out
    situations as well as with guests who claim their
    bills are wrong. Include at least five FAQs
    your staff might ask and provide answers to those
    in the list. It may be helpful to provide
    scenarios and suggested steps to improve the
    situation in the answers. Write a 200- to
    300-word response

11
HTT 250 Week 4 DQs (UOP)
  • HTT 250 Week 4 DQs

12
HTT 250 Week 5 Assignment Night Audit Application
(UOP)
  • Resources Ch. 10 of Hotel Front Office
    Management
  • Analyze Hotel Affluents Wednesday Night Audit in
    Appendix F.
  • Answer the following questions
  • In which categories is the hotel closest to
    reaching its goals? In which categories is it the
    furthest?
  • What challenges or issues may be affecting the
    areas where the hotel is not meeting goals? What
    would you do as the hotel front office manager to
    address these issues?

13
HTT 250 Week 5 CheckPoint Night Audit (UOP)
  • Resource Ch. 10 of Hotel Front Office Management
  • Answer the following questions in 200 to 300
    words
  • Why is the night audit important?
  • Why does a hotel need to keep track of its
    financial transactions each day?
  • How has the process of the night audit changed
    over time?
  •  

14
HTT 250 Week 6 CheckPoint Service Management
Program (UOP)
  • Read Case Study 1101 on pp. 332333 of the text.
    Answer the question at the end of the case study.
  • Describe two creative ways to present a service
    management program to persuade manager buy-in.
  • Write a 200- to 300- word response
  •  
  •  

15
HTT 250 Week 6 DQs (UOP)
  • HTT 250 Week 6 DQs

16
HTT 250 Week 7 Assignment Motivation Theories
(UOP)
  • Your hotel front office has enthusiastic,
    motivated employees, but also has unenthusiastic,
    obstinate employees. You are concerned that the
    level of hospitality is suffering.
  • Resources Ch. 13 of Hotel Front Office
    Management
  • Answer the following questions based on the
    scenario
  • What motivation theories would you apply as front
    office manager?
  • Would you use the same application for everyone?
    Why or why not?
  • What programs would you implement to continue to
    motivate your enthusiastic employees and increase
    motivation among your less-enthusiastic

17
HTT 250 Week 7 CheckPoint In-house Sales (UOP)
  • Resource Ch. 13 of Hotel Front Office Management
  • Answer the following questions in 200 to 300
    words
  • What role does the hotel front office have in
    promoting other hotel services?
  • Who would you include in a brainstorming session
    to address improving the point-of-sale office?
  • What ideas do you have for improving the point of
    sale office?
  • How can front office sales increase the hotels
    bottom line?
  •  

18
HTT 250 Week 8 CheckPoint Hotel Security (UOP)
  • Resource Ch. 14 and the CPTED guidelines on p.
    383 in Ch. 14 of Hotel Front Office Management
  • Select a small, medium, or large lodging
    property. As director of security, choose three
    key areas to focus on to improve security while
    remaining within your budget.
  • Review the CPTED areas on p. 383 of the text and
    prioritize three areas you think are most
    important.
  • Discuss, in 200 to 300 words, what you would
    implement for your hotel. You must explain your
    decision.

19
HTT 250 Week 8 DQs (UOP)
  • HTT 250 Week 8 DQs

20
HTT 250 Week 9 Final Project, appendix B C D (UOP)
  • A Day in the Life of a Hotel Front Office
    ManagerAs the front desk manager for a large
    hotel with conference space and ballrooms, most
    of your days are busy however, today is
    particularly busy. Your hours are normally 5 a.m.
    to 5 p.m. but sometimes you stay late if there
    are situations that require your attention. All
    week you have been anticipating and planning for
    the busy upcoming holiday weekend. Two major
    events are happening the county health
    inspectors semiannual visit to your kitchen and
    restaurant, and the wedding reception

21
HTT 250 Course Career Path Begins /htt250dotcom
  • FOR MORE CLASSES VISIT
  • www.htt250.com
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HTT 250 Course Career Path Begins htt250dotcom

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HTT 250 Week 1 Assignment Organization Chart Hotel Front Office HTT 250 Week 1 CheckPoint Total Quality Management HTT 250 Week 1 CheckPoint Lodging Properties HTT 250 Week 2 CheckPoint Hotel Price Comparison HTT 250 Week 2 DQs HTT 250 Week 3 CheckPoint Average Daily Rate HTT 250 Week 3 Assignment Revenue Management HTT 250 Week 4 CheckPoint Front Office FAQs HTT 250 Week 4 DQs HTT 250 Week 5 Assignment Night Audit Application HTT 250 Week 5 CheckPoint Night Audit – PowerPoint PPT presentation

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Title: HTT 250 Course Career Path Begins htt250dotcom


1
HTT 250 Course Career Path Begins /htt250dotcom
  • FOR MORE CLASSES VISIT
  • www.htt250.com

2
HTT 250 Entire Course (UOP)
  • HTT 250 Week 1 Assignment Organization Chart
    Hotel Front Office
  • HTT 250 Week 1 CheckPoint Total Quality
    Management
  • HTT 250 Week 1 CheckPoint Lodging Properties
  • HTT 250 Week 2 CheckPoint Hotel Price Comparison
  • HTT 250 Week 2 DQs
  • HTT 250 Week 3 CheckPoint Average Daily Rate
  • HTT 250 Week 3 Assignment Revenue Management

3
HTT 250 Week 1 Assignment Organization Chart
Hotel Front Office (UOP)
  • Answer the following questions in 700 to 1,050
    words
  • How is a front office important to a hotel?
  • Which department is most important to the success
    of the front office and why?
  • How might the front office in a small- or
    medium-size hotel differ from the front office in
    a large-size hotel?
  • What front office functions do all three sized
    properties share?
  • Compare the duties of the front offices of a
    roadside budget motel and a center-city luxury
    hotel.

4
HTT 250 Week 1 CheckPoint Lodging Properties
  • CheckPoint Lodging Properties
  • Resource Ch. 1 of Hotel Front Office Management
  • Answer the following questions in 200 to 300
    words
  • What are the different types of lodging
    properties?
  • Why are there so many different types?
  • Why has the industry moved to all of these types
    and brands? Is it working?
  • Why would an individual choose one lodging
    property over another?

5
HTT 250 Week 1 CheckPoint Total Quality
Management (UOP)
  • Resource Ch. 3 of Hotel Front Office Management
  • Read Case Study 301 on pp. 9192 of the text.
  • Assume you are the front office manager for a
    full-service hotel.
  • Analyze the situation and discuss solutions for
    improving communication between departments in
    your hotel. Follow the questions at the end of
    the case study.
  • Write a 200- to 300-word response.

6
HTT 250 Week 2 CheckPoint Hotel Price Comparison
(UOP)
  • This CheckPoint is based off of Discussion
    Question 2.
  • Resource Appendix E and travel and hotel Web
    sites
  • Visit the hotels Web site and research its
    prices, in addition to the two to three travel
    booking Web sites you researched. Then, call the
    hotel for their best rate for your dates of
    travel. Most hotels have toll-free reservation
    lines.
  • Complete Appendix E to compare your research.
  • Answer the following questions in 200 to 300
    wordsDid the hotels Web site or front desk
    management offer you a cheaper rate than
    independent travel Web sites?

7
HTT 250 Week 2 DQs (UOP)
  • HTT 250 Week 2 DQs

8
HTT 250 Week 3 Assignment Revenue Management
  • Assignment Revenue Management Resources Ch.
    6, the Yield formula on p. 172 (Ch. 6), and
    Scenarios 1, 2, 3 on p. 179 (Ch. 6) of Hotel
    Front Office Management Begin this assignment
    by answering the following question How is yield
    management, or revenue management, used in the
    hotel industry? Complete the following three
    scenarios on p. 179 of the text. For Scenario
    1, use the formula provided on p. 172 of the
    text. Show your work in a Microsoft Word
    document. For Scenario 2, design your plan in
    200 to 300 words.

9
HTT 250 Week 3 CheckPoint Average Daily Rate
(UOP)
  • Resource Ch. 6 of Hotel Front Office Management
  • Assume you are a hotel front office manager.
    Consult Ch. 6 for details about duties of the
    front office manager. In 200 to 300 words, answer
    the following questions
  • What tools do you possess to develop a higher
    average daily rate (ADR)?
  • Do you favor higher occupancy or a higher rate?
  • What strategies would you employ to achieve
    higher occupancy or a higher rate?
  •  

10
HTT 250 Week 4 CheckPoint Front Office FAQs (UOP)
  • Resources Ch. 7, 8, 9 of Hotel Front Office
    Management Create a frequently asked questions
    (FAQs) list for your front office employees on
    how to deal with hectic check in and out
    situations as well as with guests who claim their
    bills are wrong. Include at least five FAQs
    your staff might ask and provide answers to those
    in the list. It may be helpful to provide
    scenarios and suggested steps to improve the
    situation in the answers. Write a 200- to
    300-word response

11
HTT 250 Week 4 DQs (UOP)
  • HTT 250 Week 4 DQs

12
HTT 250 Week 5 Assignment Night Audit Application
(UOP)
  • Resources Ch. 10 of Hotel Front Office
    Management
  • Analyze Hotel Affluents Wednesday Night Audit in
    Appendix F.
  • Answer the following questions
  • In which categories is the hotel closest to
    reaching its goals? In which categories is it the
    furthest?
  • What challenges or issues may be affecting the
    areas where the hotel is not meeting goals? What
    would you do as the hotel front office manager to
    address these issues?

13
HTT 250 Week 5 CheckPoint Night Audit (UOP)
  • Resource Ch. 10 of Hotel Front Office Management
  • Answer the following questions in 200 to 300
    words
  • Why is the night audit important?
  • Why does a hotel need to keep track of its
    financial transactions each day?
  • How has the process of the night audit changed
    over time?
  •  

14
HTT 250 Week 6 CheckPoint Service Management
Program (UOP)
  • Read Case Study 1101 on pp. 332333 of the text.
    Answer the question at the end of the case study.
  • Describe two creative ways to present a service
    management program to persuade manager buy-in.
  • Write a 200- to 300- word response
  •  
  •  

15
HTT 250 Week 6 DQs (UOP)
  • HTT 250 Week 6 DQs

16
HTT 250 Week 7 Assignment Motivation Theories
(UOP)
  • Your hotel front office has enthusiastic,
    motivated employees, but also has unenthusiastic,
    obstinate employees. You are concerned that the
    level of hospitality is suffering.
  • Resources Ch. 13 of Hotel Front Office
    Management
  • Answer the following questions based on the
    scenario
  • What motivation theories would you apply as front
    office manager?
  • Would you use the same application for everyone?
    Why or why not?
  • What programs would you implement to continue to
    motivate your enthusiastic employees and increase
    motivation among your less-enthusiastic

17
HTT 250 Week 7 CheckPoint In-house Sales (UOP)
  • Resource Ch. 13 of Hotel Front Office Management
  • Answer the following questions in 200 to 300
    words
  • What role does the hotel front office have in
    promoting other hotel services?
  • Who would you include in a brainstorming session
    to address improving the point-of-sale office?
  • What ideas do you have for improving the point of
    sale office?
  • How can front office sales increase the hotels
    bottom line?
  •  

18
HTT 250 Week 8 CheckPoint Hotel Security (UOP)
  • Resource Ch. 14 and the CPTED guidelines on p.
    383 in Ch. 14 of Hotel Front Office Management
  • Select a small, medium, or large lodging
    property. As director of security, choose three
    key areas to focus on to improve security while
    remaining within your budget.
  • Review the CPTED areas on p. 383 of the text and
    prioritize three areas you think are most
    important.
  • Discuss, in 200 to 300 words, what you would
    implement for your hotel. You must explain your
    decision.

19
HTT 250 Week 8 DQs (UOP)
  • HTT 250 Week 8 DQs

20
HTT 250 Week 9 Final Project, appendix B C D (UOP)
  • A Day in the Life of a Hotel Front Office
    ManagerAs the front desk manager for a large
    hotel with conference space and ballrooms, most
    of your days are busy however, today is
    particularly busy. Your hours are normally 5 a.m.
    to 5 p.m. but sometimes you stay late if there
    are situations that require your attention. All
    week you have been anticipating and planning for
    the busy upcoming holiday weekend. Two major
    events are happening the county health
    inspectors semiannual visit to your kitchen and
    restaurant, and the wedding reception

21
HTT 250 Course Career Path Begins /htt250dotcom
  • FOR MORE CLASSES VISIT
  • www.htt250.com
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