Outbound Call Center Services - AxiomBPM.com (1) - PowerPoint PPT Presentation


Title: Outbound Call Center Services - AxiomBPM.com (1)


1
US  1(949) 202-5115  India 91 79 4002-9005
sales_at_axiombpm.com
  • Our Services

Accounting Services
Lead Generation
BPO / Back Office Support Services
Online Marketing
Call Center Services
Transcription Services
Software Development
Web Designing
2
INBOUND CALL CENTER SERVICES
Our inbound call center services are manned by
skilled customer care executives that are
available 24/7 using state-of-the-art voice and
data communications equipment. Our systems are
tried and tested to be reliable and in conformity
with industry-standard equipment. We have
redundant and dedicated Internet connectivity
which allows us to service our clients without
delay. Email -sales_at_axiombpm.com Phone- 91 79
4002-9005 US Line 1(949) 202-5115 http//www.ax
iombpm.com Axiombpm - Call Center Services
Call Center Outsourcing Services
3
Here are some of our inbound call center services
  • Answering service for customer care
  • Dealer location and referral
  • Help desk
  • Inquiry handling
  • Interactive voice response
  • Technical support
  • Toll-free response
  • Order taking
  • Axiombpm.com - Outbound Call Center Services
  • Email -sales_at_axiombpm.com
  • Phone- 91 79 4002-9005 US Line 1(949)
    202-5115

4
INBOUND CALL CENTER SERVICES
  • Answering service for customer care
  • Dealer location and referral
  • Help desk
  • Inquiry handling
  • Interactive voice response
  • Technical support
  • Toll-free response
  • Order taking
  • Our Services - Call Center Outsourcing
  • Email -sales_at_axiombpm.com IN 91 79 4002-9005
    US 1(949) 202-5115

5
INDUSTRIAL SEGMENT
We provide our call center services to a
multitude of industries that would need to have
either inbound or outbound voice channel services
or both. Some of the industries that we serve
include
  • Automotive
  • Manufacturing
  • Market research
  • Pharmaceuticals
  • Customer service
  • Technical support
  • Emergency dispatch
  • Airline or hotel reservations
  • Insurance
  • Email -sales_at_axiombpm.com IN 91 79 4002-9005
    US 1(949) 202-5115

6
The AxiomBPM Process of Answering Service
  • Our qualified team of professionals takes the
    messages in behalf of your company and provides
    the information quickly. These employees are at
    work all hours of the day, seven days a week and
    all throughout the year, such that no call to
    your business remains unattended.
  • More so, each and every call is picked and
    necessary information from your customers are
    obtained by the AxiomBPM answering service
    workers. The received calls are processed by live
    operators who obtain the callers name, address
    if necessary, phone number and a brief message.
  • Upon completion of the call, the operator then
    dispatches the message to where it is supposed to
    be. With the timely response and appropriate
    action, our clients need not worry about any
    single call!
  • Email -sales_at_axiombpm.com IN 91 79 4002-9005
    US 1(949) 202-5115

7
Appointment Setting
  • Appointment setting has been the keystone of
    generating new business avenues. After all, its
    this process that gets your business new
    prospects and thus, increasing the scope of your
    target market. For a period of time, you will
    have your sales pipeline filled with new
    consumers. It is the most qualified
    business-to-business communication medium which
    requires a detailed administrative program to
    ensure that the appointments are scheduled, by
    each field representative.
  • B2B Appointment Setting B2B Appointment
    Scheduling
  • Business-to-business (B2B) appointment setting is
    one important core of any organization. It has
    been the key of generating new business
    opportunities, but there are still very few
    businesses who are doubtful of its power over
    their target market. If your business is bent on
    increasing revenues, however, then B2B
    appointment setting is what you would need.
  • Email -sales_at_axiombpm.com IN 91 79 4002-9005
    US 1(949) 202-5115

8
Order Taking Services
  • Why Delegate Inbound Order Taking Services to
    Axiom?
  • Personalized call confirming. Enhanced
    inbound call center routing features including
    automated menu selection and call overflow in
    position to facilitate cost-effective handling of
    huge call volume spikes. Charge cards are
    approved and knowledge are transferred towards
    the client through guaranteed connection. Our
    inbound sales hype for order taking guarantees
    greatest area of conversions from inbound calls,
    clients details are maintained for future
    references even when a caller doesnt make an
    order. Later on, the same database can be used as
    outgoing calling and create the lead that will
    save overhead of selling later on.
  • Our Order Taking Services Include
  • Live order service taking
  • Catalog order taking
  • Sales order entry

9
Debt Collection
  • Debt Collection Services Offered by AxiomBPM
  • We have a full division known as Commercial
    Collection Services
  • Medical Collection Services
  • Consumer Collection Services
  • Check Recovery Services
  • Email -sales_at_axiombpm.com
  • Phone- 91 79 4002-9005
  • US Line 1(949) 202-5115
  • http//www.AxiomBPM.com/

10
US  1(949) 202-5115   India 91 79 4002-9005
sales_at_axiombpm.com
View by Category
About This Presentation
Title:

Outbound Call Center Services - AxiomBPM.com (1)

Description:

Axiom BPM - Leading US / India Based Outbound Call Center Services in India, US and UK. We also offer Call Center Outsourcing, Call Center Services and Software Development Company. – PowerPoint PPT presentation

Number of Views:33
Slides: 11
Provided by: jamescurt
Category:

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: Outbound Call Center Services - AxiomBPM.com (1)


1
US  1(949) 202-5115  India 91 79 4002-9005
sales_at_axiombpm.com
  • Our Services

Accounting Services
Lead Generation
BPO / Back Office Support Services
Online Marketing
Call Center Services
Transcription Services
Software Development
Web Designing
2
INBOUND CALL CENTER SERVICES
Our inbound call center services are manned by
skilled customer care executives that are
available 24/7 using state-of-the-art voice and
data communications equipment. Our systems are
tried and tested to be reliable and in conformity
with industry-standard equipment. We have
redundant and dedicated Internet connectivity
which allows us to service our clients without
delay. Email -sales_at_axiombpm.com Phone- 91 79
4002-9005 US Line 1(949) 202-5115 http//www.ax
iombpm.com Axiombpm - Call Center Services
Call Center Outsourcing Services
3
Here are some of our inbound call center services
  • Answering service for customer care
  • Dealer location and referral
  • Help desk
  • Inquiry handling
  • Interactive voice response
  • Technical support
  • Toll-free response
  • Order taking
  • Axiombpm.com - Outbound Call Center Services
  • Email -sales_at_axiombpm.com
  • Phone- 91 79 4002-9005 US Line 1(949)
    202-5115

4
INBOUND CALL CENTER SERVICES
  • Answering service for customer care
  • Dealer location and referral
  • Help desk
  • Inquiry handling
  • Interactive voice response
  • Technical support
  • Toll-free response
  • Order taking
  • Our Services - Call Center Outsourcing
  • Email -sales_at_axiombpm.com IN 91 79 4002-9005
    US 1(949) 202-5115

5
INDUSTRIAL SEGMENT
We provide our call center services to a
multitude of industries that would need to have
either inbound or outbound voice channel services
or both. Some of the industries that we serve
include
  • Automotive
  • Manufacturing
  • Market research
  • Pharmaceuticals
  • Customer service
  • Technical support
  • Emergency dispatch
  • Airline or hotel reservations
  • Insurance
  • Email -sales_at_axiombpm.com IN 91 79 4002-9005
    US 1(949) 202-5115

6
The AxiomBPM Process of Answering Service
  • Our qualified team of professionals takes the
    messages in behalf of your company and provides
    the information quickly. These employees are at
    work all hours of the day, seven days a week and
    all throughout the year, such that no call to
    your business remains unattended.
  • More so, each and every call is picked and
    necessary information from your customers are
    obtained by the AxiomBPM answering service
    workers. The received calls are processed by live
    operators who obtain the callers name, address
    if necessary, phone number and a brief message.
  • Upon completion of the call, the operator then
    dispatches the message to where it is supposed to
    be. With the timely response and appropriate
    action, our clients need not worry about any
    single call!
  • Email -sales_at_axiombpm.com IN 91 79 4002-9005
    US 1(949) 202-5115

7
Appointment Setting
  • Appointment setting has been the keystone of
    generating new business avenues. After all, its
    this process that gets your business new
    prospects and thus, increasing the scope of your
    target market. For a period of time, you will
    have your sales pipeline filled with new
    consumers. It is the most qualified
    business-to-business communication medium which
    requires a detailed administrative program to
    ensure that the appointments are scheduled, by
    each field representative.
  • B2B Appointment Setting B2B Appointment
    Scheduling
  • Business-to-business (B2B) appointment setting is
    one important core of any organization. It has
    been the key of generating new business
    opportunities, but there are still very few
    businesses who are doubtful of its power over
    their target market. If your business is bent on
    increasing revenues, however, then B2B
    appointment setting is what you would need.
  • Email -sales_at_axiombpm.com IN 91 79 4002-9005
    US 1(949) 202-5115

8
Order Taking Services
  • Why Delegate Inbound Order Taking Services to
    Axiom?
  • Personalized call confirming. Enhanced
    inbound call center routing features including
    automated menu selection and call overflow in
    position to facilitate cost-effective handling of
    huge call volume spikes. Charge cards are
    approved and knowledge are transferred towards
    the client through guaranteed connection. Our
    inbound sales hype for order taking guarantees
    greatest area of conversions from inbound calls,
    clients details are maintained for future
    references even when a caller doesnt make an
    order. Later on, the same database can be used as
    outgoing calling and create the lead that will
    save overhead of selling later on.
  • Our Order Taking Services Include
  • Live order service taking
  • Catalog order taking
  • Sales order entry

9
Debt Collection
  • Debt Collection Services Offered by AxiomBPM
  • We have a full division known as Commercial
    Collection Services
  • Medical Collection Services
  • Consumer Collection Services
  • Check Recovery Services
  • Email -sales_at_axiombpm.com
  • Phone- 91 79 4002-9005
  • US Line 1(949) 202-5115
  • http//www.AxiomBPM.com/

10
US  1(949) 202-5115   India 91 79 4002-9005
sales_at_axiombpm.com
About PowerShow.com