Complaint Management software

1
Complaint Management software

• By NABD system

2
The Software solution are use to handle

• NABD Complaint management software
• NABD Complaint management software automates
  the complaint from event intake through
  investigating, recording, tracking and resolve
  the cause of customer complaints is tough part of
  any company or firms quality management process.
  The analytic and reporting capability of the
  complaints management software helps complaint
  management system, help complaint managers to
  identify trends and find recurring problem
  solve this problem.

• Establishing and agreeing on the complaint
• Manage quality during the process
• Compensation
• Complaint management software track complaint in
  terms of-
• Complaint nature
• Complaint source
• Complaint type
• Complaint receiving time date
• Complaint attending person

3
NABD complaint management software

• The unique feature of complaint management
  software is, it is completely online web based
  ensure the data from anywhere on real time basis.
• Customer complaint comes through various channels
  like, voice telephony, website, email, direct
  reference etc.

4
NABD complaint management software ensures that
its regularly monitors the complaint related
activities through integrated tracking features
in the software. With NABD complaint management
you can centralize the complaint as recording
process.