Good hotels in pune         - PowerPoint PPT Presentation

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Good hotels in pune        

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Are you searching for a spacious hotel which can accommodate all your guest than Orbett Hotel is one of the most renowned and spacious hotel in Pune. It is a Good hotel with capacity of 40 rooms . It is conveniently located on the lush green environs of Deccan Gymkhana, our hotel is 9 km from Pune International Airport. – PowerPoint PPT presentation

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Title: Good hotels in pune        


1
Good hotels in pune        
  • Presented By
  • ORBETT HOTEL

2
Introduction of Orbett Hotel
  • The Orbett Hotel is one of the best luxury star
    best hotels in Pune located in the lush green
    environs of Deccan Gymkhana.
  • The hotel has a serene ambiance for both business
    and leisure travelers offering pure luxury of
    contemporary interiors and modern world cuisine.
  • A distinctive feature of the groups hotel is the
    highly motivated and well-trained staff that
    provides the kind of attentive and caring service
    that is rare today.
  • Orbett Hotel is at a distance of 9 km from Pune
    Airport and 4 km from the Railway station.

3
Early expansion
4
CRM (Customer Relationship Management)
5
Stations Of Experience
  • Pre-Arrival
  • Reservations During the reservation a
    preference sheet is mailed to capture the details
    and to enhance the stay experience.
  • Airport pick-up An airport representative
    is sent along with a chauffeur holding a placard
  • Arrival
  • Welcome Drinks upon arrival
  • Check-in
  • Escorting
  • Welcome Letter
  • Room Orientation
  • Check Out
  • Feedback Form at time of Turn Down

6
Steps In E-CRM
7
Difference between CRM E-CRM
8
Reservations Booking Portal
9
What Creates Customer Delight
  • 24-hour room service
  • Free safe deposit lockers
  • Express laundry/ dry cleaning
  • Purified water supply
  • Doctor-on-call
  • Full-equipped Business Centre
  • 24-hour fax/ telex facilities.
  • Meeting rooms
  • Travel assistance
  • Car hire service
  • 24-hour Coffee Shop
  • Restaurants Bars
  • luxurious Banquet Rooms
  • Fitness Centre
  • Beauty shop

10
Contact Us
Our Address Orbett Hotels 1238 \ 2 Apte
Road,Deccan Gymkhana, Shivajinagar, Pune,
Maharastra - 411004 India Tel No (020)
25617000 \ 01 \ 02 \ 03 Mobile No 9922773699 ,
9922774699 E-mail reservation_at_orbetthotels.com
http//www.orbetthotels.com/
11
THANK YOU
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