A look at business email etiquette basics - PowerPoint PPT Presentation

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A look at business email etiquette basics

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Which is one of the most important ways through which your business communicates with the entire world? It is the Business Email. The business email communications should be such that it creates a clear impression in the mind of the other person that yours is a credible and professional organization and working with you would be a bed of roses. This is one of the prime reasons for putting so much stress on the email etiquette training for the business professionals. – PowerPoint PPT presentation

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Title: A look at business email etiquette basics


1
A look at business email etiquette basics
2
  • Which is one of the most important ways
    through which your business communicates with the
    entire world? It is the Business Email. The
    business email communications should be such that
    it creates a clear impression in the mind of the
    other person that yours is a credible and
    professional organization and working with you
    would be a bed of roses. This is one of the prime
    reasons for putting so much stress on the email
    etiquette training for the business
    professionals.
  • In Below slides are some of the basics of
    email etiquette which each one of us must know
    and make it a business practice

3
Portray a professional behavior
  • First things first! Using a companys email
    and email address is a thing many dont know.
    Please note that acts such as sending personal
    mails, jokes, chain letters and other non
    business related communications via company email
    is a sheer act of unprofessionalism. Such
    activities are monitored by the company and may
    bring you in the bad books of the company.

4
Subject field
  • Subject field is one of the most important
    fields of the business email. It is crucial
    because whether your email would be read by the
    prospective clients and business partners depends
    totally on the subject line of the Email. Subject
    lines should be short and should clearly tell the
    reader what is the topic of the email. Writing
    subject in all caps or small case is totally
    unprofessional.

5
Formality is a must
  • The most important business email etiquette
    that should be known to one and all is to keep
    the business emails tone totally formal leaving
    no room for abbreviations. Always make sure to
    type the business emails in black text and use
    standard fonts. The sentences should be written
    in full without making any assumption that the
    reader would read between the lines.

6
Formatting
  • Formatting is a big No! Formatting to the
    extent of making certain words bold is
    acceptable, but making use of non business fonts
    or using different glittery colors in the email
    can make the email recipient feel reluctant to
    even eye your email. Also, formatting increases
    the chances of the email being considered as a
    spam.

7
Fields such as To, From, Bcc, Cc
  • Each of these fields has a different role
    which many of us do not know.
  • To Here the email address of the person from
    whom the action is expected is entered.
  • From Here your full name or company email
    address would appear. Make sure it is the full
    name and not just the first name.
  • Bcc It is used for emailing a group who do
    not each other
  • CC It is used people who know each other.

8
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  • Maharashtra, India.
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  • Email sales_at_skilldom.co.in
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