Case Study of Kaizen Implementation for Insurance Company

1
Kaizen Institute India
Welcome To Kaizen Institute
2
Transactional/ ServiceProcess Improvement
Generation and delivery of client statements
Before Kaizen
3
Transactional/ ServiceProcess Improvement
Generation and delivery of client statements
After Kaizen
4
Transactional/ ServiceProcess Improvement
Analysis of problem 5 Why Analysis (Muda of
Redoing)
5
Transactional/ ServiceProcess Improvement
Results
6
Transactional/ ServiceProcess Improvement
Preliminary Analysis
7
Transactional/ ServiceProcess Improvement
Claims Processing After Kaizen
8
Transactional/ ServiceProcess Improvement
Analysis of problem Why - Why Analysis
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Transactional/ ServiceProcess Improvement
Results
10
Thank You . . . . . . . .
Contact Information Kaizen Institute India Pvt
Ltd. Ahmedabad Pune Email india_at_kaizen.com Tel
91-79-2640 7756 / 91-9225527911 Website
in.kaizen.com