Online reputation facts

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Online Reputation Facts
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The internet is the number one place where a
business can display it's appeal. The same
internet can be the reason for the success and
failure of the business too. Having a positive
online reputation is very essential for every
business. Here we point out some facts about
online reputation.
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It takes 20 years to build a reputation and
five minutes to ruin it. If you think about that,
you'll do things differently.
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57 of customers read reviews before deciding to
make a purchase.
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38 of consumers are willing to pay a premium
for products or service with positive online
reviews.
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Questions you should ask yourself about your
online reputation?
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• What are the areas to improve and provide
  better services?
• Where do your competitors edge you out?
• Have you effectively utilized the customer
  satisfaction report?
• Do you respond to guest reviews in a timely
  manner?
• How do customers perceive your product and
  services?

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This is how you can translate your reputation
into revenue.
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Review feedback. Improvement. Custo
mer satisfaction. Better reviews. Increa
se in ROI.
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How will online reputation management helps you?
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Enhancing reputation.
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Provide timely reports.
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Measuring customer satisfaction index.
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Provide competitive insight.
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