sap cs online training classes

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SAP CUSTOMER SERVICE TRAINING IN UK
Online classroom Corporate
Training certifications placements support
Contact Us 91-9052666559, 1 -6786933994
Email info_at_magnifictraining.com
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• We offer investment options to our students,
  if
• necessary.
• faculty Real time Experience
• As an institution of learning, we have a
  strong customer
• base and a great team of experienced
  marketing.
• Magnific Trainings is a brand and providing
  quality
• online and offline trainings to students in
  world wide.
• We are providing best online online training
  on
• SAP CS
• Magnific Name SAP CS 247 Technical support

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• Magnific Training highlights
• Magnific Technologies is a leading training
  institute in the
• online world.
• We provide work-based training, including
  according to
• your specific educational and technical
  needs.
• We have one excellent center fully
  operational training.
• We provide 24/7 access Server to help our
  trainees
• practice exercises and
• We offer investment options to our students,
  if necessary.

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• We will send the upgraded information via
  email.
• we will develop the Acquaintances with
  Production,
• development and testing environments.
• Real time scenarios covered across Software
  Development Life
• Cycle.
• for every 10 hrs Magnific Training provides One
  hour catered
• to resolve the doubts. Explaining bugs and
  critical issues and
• development activities 247 technical
  supports sevices.

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• Highlights in our training service
• Every faculty has Real Time Experience.
  Trained Resources
• placed in countries like Australia, USA,
  UK, JAPAN, SWEDEN
• etc.
• Any critical issues faced by resource resolved
  using Team
• viewer, WebEx . Supporting the resource
  with Top 100
• Interview Questions.
• Resume built in best corporate standards
  according to the
• job description. We will market the resume
  for top
• technology countries. After each week a
  status exam is
• conducted.

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• offline online trainings are conducted
  everyday. Weekend
• trainings for job goes Magnific.
• flexible timings in accordance with the
  resource
• comfortability. If related to any Tool is
  upgraded.
• Training Technologies is the learner reach
  gallop.
• Online learning has wider geographical
  access.
• E-learning is fast and efficient.
• Ability to produce the best content including
  audio and
• entertainment included.
• Learner can combine education, work and
  family.
• High quality, cost-effective learning.

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SAP CS INTRODUCTION

• The SAP CS course focuses on providing end to
  end
• implementation knowledge of the
  functionalities of Customer
• service domain. It provides knowledge of
  technical objectives,
• service agreements, customer interaction
  made and other
• management related to customer services. The
  course can be
• pursued from any reputed SAP authorized
  institutes. The
• course fee varies in accordance to
  institutes business policies
• and teaching methodology.

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• CUSTOMER SERVICE OVERVIEW
• This module will describe basic elements that
  are essential for
• developing an effective customer service
  program. Customer
• satisfaction is a major component of a
  quality management
• system, and a significant focus in the ISO
  standards.
• Ultimately, the laboratory produces a
  product the test result
• for its customers. If the customer is not
  well served, the
• laboratory is not achieving its primary
  function.

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SERVICE AGREEMENTS

• Service agreements are made by a customer just in
  the
• same way that they make orders. The service
  agreement
• is a commitment by a company to service items
  either at
• a customer's facility or they can ship the
  items to the supplier
• for repair. Service agreements can either be
  long-term or
• short-term. Long-term agreements are in the
  form of
• maintenance contracts and warranties, while
  short-term
• agreements are made for one-off service
  needs.
• Service agreements can be beneficial for a
  company as
• it ensures that the customer is not
  purchasing services
• from competitor. It also gives a company the
  chance to
• keep customer satisfactionat a high level,
  even if the
• item has caused a problem. But this can also
  turn into a
• negative if the customer has to wait a long
  time for a
• repair or is not given regular updates.

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INSTALLED BASE MANAGEMENT

• the installation (IBase) has been divided into
  two areas
• -Generic part of the IBase (structure package
  IBASE_CORE)
• This area is not
  application-dependent, and can therefore be used
  by applications such as mySAPCRM or mySAP SCM.
• - Application-specific part of the IBase in the
  ERP system
• This area contains all parts of the
  I Base that are ERP-specific, for example,
  materials, pieces ofequipment, or functional
  locations.

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STRUCTURING AND MAPPING TECHNICAL OBJECTS

• Service item as material
• Service item as piece of equipment
• Service item as functional location
• Service item as bill of material
• Technical objects
• Function location
• Equipment
• Functions of technical objects
• Management of technical objects

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• Permits
• Working with permits
• Creating, changing and deleting a permit as
  master data
• Assignment of permits
• Entering,issuing and cancelling a permit
• Call management
• Processing of services
• Returns repairs processing
• Service processing using sales order with
  service item
• Controlling of services

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• Measuring points and counters
• Condition- based maintenance
• Measurement and counter reading
• Basic functions
• Reference measuring points

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Thank you !
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