local egov EXPO 2021 April 2005 Barbican, London Delivering Integration The Adapters Club Stand 112

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local e-gov EXPO20-21 April 2005 Barbican,
London Delivering Integration - The Adapters
ClubStand 112
Bob Unsworth - Supplier Engagement Project
Manager bunsworth_at_lambeth.gov.uk Bharat Vyas
Adapter Club Project Manager bvyas_at_lambeth.gov.uk
Julian Zappala RYOGENS Esprit
Analyst julian.zappala_at_esprit-is.com
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The aim of this session is to answer the
following questions

• What do we mean by delivering integration and
  what are the challenges?
• What does the Adapters Club do?
• What are adapters?
• What integration is being developed and by whom?
• How can you get involved?
• What is the Supplier Engagement Programme?
• What are the National Projects experiences?
• Q A?

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Application integration
Front-to-back-office, cross-organisation,
cross-partnership, multi-agency, cross-vendor
integration - requires software adapters
(translators) between applications
Partner or multi-agency Application
Front-office Application
Back-office Application
Back-office Application
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What are the typical integration challenges?

• integration components have been
• Proprietary closed specific to each software
  vendor, application, operating system and even
  software release
• Expensive, typically costs 10k - 40K per
  adapter and you may need dozens of them
• Historically lacking standards and standards
  enforcement
• Build once, sell many - suppliers previously
  had no incentive to re-use code

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What does the Adapters Club do?

• Provides the management and technical guidance
  that enables suppliers to deliver standardised
  integration components to their customers.
• Provides common integration mechanisms thatcan
  be utilised by Local Authorities to
• Introduce and enforce an integration standards
• Reduce the costs of integration
• Supports the Local Authority throughout the
  process

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What are adapters?

• Adapters are integration components, written by
  suppliers to agreed standards, that request and
  receive the information from (other) suppliers
  applications, without having to know how those
  applications will service the request.

• An adapter provides an application-independent
  integration mechanism, with the capability to
  seamlessly amalgamate information across multiple
  business applications from multiple suppliers, in
  a cohesive manner.

• Adapter definitions are mapped to the esd-toolkit
  (LGSL) business processes

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Adapters Club Workstreams

• 40 Suppliers working across nine work streams
• 90 Business transactions identified
• Approx. 100 XML schemas already defined
• Local Authorities engaged in proof of concepts

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Adapters Club member involvement
Adaptris Anite Arete CAPS Capita Core
Logic DataPro Esprit ESRI/Caps Fiorano Fujitsu I
nfoshare Inmezzo Innogistic Lagan Lorien
PS Mapinfo Mayrise Microsoft NDL Northgate Orchar
d Plantech Princeton Quovadx Remedy SIA Siebel SX3
Turing MS Visionware White Plains
Tower Hamlets Gloucester Newcastle Blackburn Camde
n Somerset Havant/Test Valley Hounslow
Huntington North Lincolnshire Lewisham Lambeth C
roydon Norwich
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How Can I Get Involved?

• Tell us what integration you need.
• Well help you identify who else has the same
  need.Partnerships get better solutions
  (technical commercial)
• Tell us what integration you already have.
• Make standard integration part of every
  software tender process
• Understand exactly what integration your supplier
  provides.
• Are they a member of the Adapters Club?
• Is everything you need included, or is
  integration a cost option?
• Even if your supplier is a member, when you need
  integration please join the Adapters Club.
• Why? Because Change Management for adapters will
  only work if we know youve got a particular
  adapter.
• We need your input and feedback to drive the Club
  forward

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The Supplier Engagement Programme
To create and inform a more knowledgeable
supplier Local Authority marketplace

• A Programme, based at Lambeth, designed to
• Help inform Local Authorities about supplier
  capabilities and experience
• Help shape suppliers capabilities to meet Local
  Authority requirements
• Provide information about the marketplace

• Adapters Club
• Defining standard business processes and
  technical standards for the development of
  integration adapters between systems.
• Led by Bharat Vyasbvyas_at_lambeth.gov.uk

Market Intelligence Created a market intelligence
portal enabling Local Authorities, suppliers and
other stakeholders to share knowledge and
information on e-Gov initiatives. Led by Suki
Bhandari sbhandari_at_lambeth.gov.uk
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• Local Authority Market Intelligence Portal
  (www.LAMIP.org)
• 1300 users (64 are Local Authority employees)
• 400 Suppliers listed
• Adapters Club
• Workstreams
• Adapters available and in development
• Supplier activity
• Engagement Model and Guiding Principles
• Application Form for membership

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National Adapters Club

• RYOGENS Case Study
• Presented by Esprit Ltd
• 20th April 2005

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RYOGENS The National Adapter Club

• We hope that this presentation will provide
• An insight into our choice to join the Adapter
  Club
• A inside view of the Adapter Club process
• Details of our experience with the Adapter Club
• An understanding of the benefits we have found

Esprit has worked together with the Adapters Club
and together we have successfully created an
effective integration solution.
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What is the RYOGENS National Project?

• RYOGENS is a national e-government project funded
  by the Office of the Deputy Prime Minister (ODPM)
• RYOGENS is a multi agency web-based system that
  helps practitioners from different agencies to
  share concerns about young people at risk
• The aim is to identify, assess and refer
  vulnerable individuals before their needs become
  critical.

RYOGENS is a combination of a toolkit and
software application used by Social Care
practitioners to help them to help young people
at risk .
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Why the need to integrate?

• Broader integration is complementary to our
  Multi-Agency approach
• Opening RYOGENS to other systems is in line with
  the e-government joined up initiative
• Productivity benefits - electronic sharing is
  instantaneous and reduces duplicate work
• The need to integrate was identified by our users
  as a logical extension to their use of RYOGENS

Through integration with other Local Authority
systems the RYOGENS community can work more
effectively.
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Why did we choose the Adapter Club?

• The Adapter Club promote a Standards based
  British Standards and e-GIF methodology
• The Adapter Club suggest a common technical
  infrastructure for software integration
• Adapter Club work-streams provide a
  collaborative, multi-vendor framework
• By operating at a pan-National-Project level
  greater consistency is assured across the board

The Adapter Club gave us the advice and
opportunities we required to develop a truly open
and standard integration platform for RYOGENS
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What did our practical experience involve?

• An introductory session
• An initial set of five transactions were
  discussed
• We identified points of commonality
• Local Authority Workshops
• Workshops were held with two authorities
• We took their input and considerations on board
• Vendor Workshops
• Two workshops were held with five vendors working
  in the health and social care field
• The contents of the transactions was established

The Adapter Club provided a collaborative
approach involving representatives of each of the
key stakeholders of an integration project
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What have been the immediate benefits?

• The pragmatic approach of the Adapter Club
  enabled us to establish an approach in only 8
  weeks
• Consultation with Local Authorities assures us
  that we are meeting our users needs
• Consultation with other vendors would not have
  been easily achievable without the Adapter Club
• This direct contact with other vendors has given
  us the broadest view of integration issues

By involving both Local Authorities and other
vendors we delivered a richer, more flexible
result within a commercial timescale
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What of the future?

• Increased use of standards will simplify on-going
  system integration needs
• The development of new standards can be driven by
  the practical needs of real projects
• A common technical infrastructure can reduce
  complexity
• Further development of a schema and transaction
  repository will benefit both vendors and Local
  Authorities

As more schemas are defined and more transactions
and adapters are implemented the cost and effort
associated with system integration can be
significantly reduced
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Q A
Please tell us Who you are and where are you
from? How may we help you?
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Delivering Integration - The Adapters
ClubPlease give feedback on this session via
your feedback formsandWe welcome your direct
feedback