eEurope Awards for eGovernment 2005

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eEurope Awards for eGovernment 2005
Transforming Public Services Information Day
4th May, 2005 Antonio Alabau Politechnic
University of Valencia Visiting professor, EIPA
(NL)
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BACKGROUND

• The eEurope Awards Programme (200305) aims to
  identify and promote the exchange of good
  practice in eGovernment and eHealth
• Accompanying measure (IST), managed by EIPA
• eEurope Awards for eGovernment 2003, Ministerial
  eGovernment Conference, Como, Italy, 7-8 July
• eEurope Awards for eGovernment 2005, Ministerial
  eGovernment Conference, Manchester, 24-25
  November

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DISSEMINATION

• Various channels of dissemination used
• EIPA mailing list (approx. 7000 addresses from
  EIPA database)
• Pre-announcement
• European Commission DG InfSo mailing list
• Information Day 4th April
• Third party events
• Various articles (e.g. EIPASCOPE)
• Support by local authorities

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EXPRESSIONS OF INTEREST COUNTRY SPREAD
Total 106 expressions of interest 25 countries
out of 33 eligible
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RESULTS 2003

• 29 (out of 32) countries participated
• eligible EU, candidate and EFTA countries
• 357 applications
• 27 increase on the 2001 eGovernment
• best practice exercise

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RESULTS 2003 - WINNERS

• Bremen On-line Services, Senator for Finances -
  Department for New Media and eGovernment, Germany
  (Theme 1)
• HELP - Virtual Guide to Austrian Authorities and
  Institutions, Federal Chancellery, Austria (Theme
  2)
• Tax Information Between Public Administrations,
  Agencia Tributaria, Departamento de Informática
  Tributaria, Spain (Theme 3)

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eEUROPE AWARDS FOR eGOVERNMENT 2003 THEMES

• Theme 1 THE ROLE OF eGOVERNMENT FOR EUROPEAN
• COMPETITIVENESS - High quality eServices to
  support the
• development of a competitive knowledge-based
  economy.
• Theme 2 A BETTER LIFE FOR EUROPEAN CITIZENS
• Information society technologies can increase
  access to
• government services, promote participation and
  inclusion
• and generally improve the quality of life.
• Theme 3 EUROPEAN, CENTRAL AND LOCAL
• GOVERNMENT eCOOPERATION - Joined-up and
• borderless government at different government
  levels
• (European, national, regional, local) and between
• departments, authorities or agencies

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eEUROPE AWARDS FOR eGOVERNMENT-2005 THEME 1

• The right environment Creating the best
• environment to enable government, business
• and citizens to benefit from transformation.
• Focus
• Technology, security, supplier management and
  partnering,
• skills, governance and finance

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eEUROPE AWARDS FOR eGOVERNMENT-2005 THEME 2

• Government readiness Transformation
• of the organisation and innovation in the
• back office
• Focus
• Strategy, back-office transaction processing
• systems, organisational transformation

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eEUROPE AWARDS FOR eGOVERNMENT-2005 THEME 3

• Service use Transformation and
• innovation in external facing services
• putting citizens and business at the
• centre driving use and participation
• Focus
• Citizen centred service, business centred
  service,
• sharing/crosscutting service, intermediated
  service

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eEUROPE AWARDS FOR eGOVERNMENT-2005 THEME 4
Impact Measuring the impact and benefits to
government, business and Citizens Focus Extern
al facing impact, internal impact, benefits
realisation and performance measurement
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MAIN EVALUATION CRITERIA

• 1. Innovativeness and effective management
• innovation
• demonstration of successful, innovative and
  value-for-money use of ICT
• management of eGovernment implementation

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MAIN EVALUATION CRITERIA

• 2. Real practical results and impact
• case should be beyond the conceptual and planning
  phase
• evidence of impact
• mention of the longer-term sustainability
• case shall have a clear identity and be
  recognised

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MAIN EVALUATION CRITERIA

• 3. Relevance and transferability
• case shall provide a valuable and sufficiently
  detailed list of advice
• generality of the experience
• who can learn, and what support are you prepared
  to offer

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SELECTION PROCESS

• Fair, independent, transparent evaluation process
  
• Goal to obtain a final, ranked list of
  applications for each theme and to identify
  finalists (exhibitors) and winners
• Each application evaluated by 3 independent
  experts in 3 steps Managed electronically

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Who can apply? Eligibility criteria

• The case must be from the EU Member States,
  candidate countries and/or EFTA countries
• The first applicant is a public sector actor
• The case is operational
• The case is sufficiently described
• Re-submitted cases have to demonstrate
  significant progress such as
• Significant functional development
• Replication and transfer of solutions to other
  administrations
• Upgrade in accessibility features
• Additional services and adjustments in view of a
  cross border/pan European use
• Introduction of tools for measuring the impact
  and benefits

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HOW TO APPLY

• Submit your case
• electronically via the
• eEurope Awards website
• www.e-europeawards.org

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SUBMISSION FORM

• Submission form consists of two parts Part A
  and B
• Part A this part is for administrative
  information
• Part B - main part of the submission consists of
  six sections, basis for evaluation

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SUBMISSION FORM PART B

• PROBLEM ADDRESSED
• Specific problem, general background , policy
  context and strategy
• SOLUTION
• Specific objectives, implementation
• FEATURES MAKING IT A CANDIDATE FOR GOOD PRACTICE
  EXCHANGE
• Impact, relevance of the case for other
  administrations
• that could learn from the experience,
  transferability
• RESULTS
• The right environment, government readiness,
  service
• use, impact, other
• LEARNING POINTS AND CONCLUSIONS
• REFERENCES AND LINKS

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GENERAL REQUIREMENTS

• Fill in both sections of the
• submission form in English
• Information provided should be as
• detailed as possible
• Upload support documentation if relevant

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DATES AND DEADLINES

• THE CALL CLOSES ON
• 1st JUNE 2005
• 1200 hrs. CET

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FURTHER INFORMATION

• For further information please visit
• www.e-europeawards.org
• or contact the eEurope Awards Helpdesk
• (Tel. [phone])

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GET YOUR APPLICATION IN NOW !!!
www.e-europeawards.org