Wireless Mobility with BlackBerry

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Wireless Mobility with BlackBerry

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Whats in it for me?

• The BlackBerry Platform
• BlackBerry Software Offerings
• Mobilizing Applications
• BlackBerry Mobile Voice System

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• The BlackBerry
• Platform

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Competitors Focus on the Surface
BlackBerry is more than just a smartphone with a
keyboard.

• Look at whats beneath the surface.

• Complete end to end solution
• Scalable manageable
• Rich programming environment
• Low cost of ownership
• Secure, secure, secure
• Support for all major email environments

• Always On, Always Connected real push
• Long battery life
• Extensive network coverage
• Hardware and software integration
• NOC-based architecture

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Value

• Transparent and predictable TCO
• Known costs for hardware, software, wireless data
  and support
• Proven and demonstrable ROI
• BlackBerry users report that they recover 60
  minutes in downtime each day (250 hours per year)
• BlackBerry increases team efficiency by 38
• BlackBerry Net TCO per user totals US1,085
• BlackBerry ROI is conservatively calculated at a
  minimum of 238 payback period of 5 months

equals
2007 IPSOS Reid BlackBerry ROI Study
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Key Enterprise Services

• Desktop (Email/PIM)
• Microsoft Exchange (47)
• Lotus Notes Domino (39)
• Novell Groupwise (13)

• Real Time Computing
• Lotus SameTime
• Microsoft Live Communication Server
• Novell Groupwise IM

• Intranet/Web Services
• SAP
• Oracle/Siebel
• Web Services
• .NET
• Many, many others

• Voice Systems
• Legacy PBX
• VoIP
• Hybrid Systems

BES 4.1
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• BlackBerry Software
• Offerings

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BlackBerry Solution Portfolio
BIS
BlackBerry Professional Software
Exchange and Domino Available
Enterprise BES
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BlackBerry Professional Software vs. Enterprise
BES
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• Mobilizing Applications

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Extensibility Options for BlackBerry
Time and Cost
Custom Java Application
Alliance Partner Application Platforms
MDS Studio
Size of Company
Hosted Applications
Personal Productivity
Increasing Complexity and Specialization
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BlackBerry ISV Community
ERP SCM, HR, Financials, CRM
Business Intelligence
Sales Force Automation
Field Service Automation
Fleet Management and Dispatch
Unified Communications
IT Systems Management
Document Management Printing
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BlackBerry MDS-JMA Scenario
Content Servers
Database
Intranet Server
Application Server 1
Database
MDS Service Active
Alliance Partner Custom Application Server
BlackBerry Enterprise Server
Database
Port 3101
Application Server 2
Instant Messaging Server
Email Servers
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Sales Dashboard
View Data via Graphs Charts
One Hand Navigation via Tab Interface
View Performance for Regional Managers
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CRM
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Help Desk
Infoman
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Remote Server Management Rove Mobile

• Mobile Admin from Rove Mobile
• Remote management of servers using BlackBerry
• MS Windows, Active Directory and Exchange
• MS DHCP, SQL, IIS, DNS and Cluster Servers
• Lotus Domino
• Novell
• BlackBerry Enterprise Server
• Oracle, Citrix, RSA, Veritas, VMware and more
• Resetting passwords, rebooting, print services

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Emergency Communications MDS Developed
Excel Data
Data Optimized Pushed to Device
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Emergency Communications Wallace Wireless

• Stay in communication even when the mail server
  is down
• Never lose message history
• Changes to the database are done automatically
• Mass Notifications
• Pre-defined messages
• Provide concise response to an emergency or
  incident
• BlackBerry access for HAZMAT incidents
• Extensive chemical databases
• HAZMAT response guidance

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• BlackBerry Mobile
• Voice System

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BlackBerry Mobile Voice System

• BlackBerry MVS is designed to help Enterprise
  users
• and Admin with the following
• Help Others Reach Me
• Help Me Reach Others
• Extend Telecom Admin to Mobile

• MVS Components
• BlackBerry Enterprise Server v4.1
• Device Software v4.2.1
• Ascendent Voice Mobility Suite v4.5

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Security Problem Solved User Authentication
Through Secure Data Channel
Dialing an Extension via the PBX
BES
Data
Internet
Ascendent Server
Call Dropped In Seamlessly to User
PRI, ISDN, or SIP
PSTN
Encrypted signaling datagram
Call Initiation request
Voice
Outbound call to BB
PBX
Calls bridged together
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