Avoiding The 'Gap" Between Project Assumptions And Organizational Realities In EGovernment Projects

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Avoiding The 'Gap" Between Project Assumptions
And Organizational Realities In E-Government
ProjectsA Guide For Discussion, Training, And
Strategic Programme Planning(Generic
Version)Dated 15 June 2003
http//www.pecc.org/edupact
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The Gap

• The difference between
• Project Design Assumptions
• And
• The Reality of the Resources and Operational
  Environment
• You Must Work With

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7 Dimensions of the Design Assumption/Reality
Check (DA/RC) Review

• .

• Information
• Objectives and Values
• Technology
• Processes
• Staffing and Skills
• Management Systems and Structures

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Dimensions in Depth

• Information
• On deficit in current service offerings that
  could be improved via e-govt services
• On most desired service improvements and
  expansions
• On most competitive sectors for service
  advancement and improvement
• On international implications of service
  improvement

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Dimensions in Depth

• Objectives Values
• As determined by the central government authority
  for the enterprise as a whole
• As manifest in programme prioritization and
  resource management
• As spelled out to the public as well as to the
  stakeholders in government
• As defined both by political and economic
  necessity

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Dimensions in Depth

• Technology
• as it appears in the baseline software, hardware
  and middleware that needs to be installed within
  the government offices
• as it appears in the baseline software, hardware,
  and middleware that can be leased from the
  private sector
• as it appears in the scalable options for service
  provision and technology application in the future

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Dimensions in Depth

• Processes
• of a judicial and legislative nature
• of financial resource allocation
• of diplomatic dimension
• Staffing Skills
• of existing personnel
• of prospective new personnel
• as they relate to programmes in HCB that will
  need to be either installed or resourced from the
  private sector

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Dimensions in Depth

• Management systems and structures
• of departmental structures
• of interagency relationships
• of international organizational structures and
  systems
• Other resources

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The Review Form Simple Version
A rating of 1 That the variable being used has
little relationship to the actual state of
affairs. A rating of 10 Absolute alignment of
the assumptions and the realities.
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Additional Resources

• The Self-Help Tool
• The Reading Guide
• The EduPACT Alliance
• Others on the Web and In Public Service

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• Questions can be directed to
• Course Director ()
• _at_
• EduPACT Director Janet Pearce Stenzel
• ptiif_at_pecc.org