MATiSSE Mobile And Teleworking Initiative for a Smarter South East Knowledge Exchange Inaugural WEBI

1
MATiSSE (Mobile And Teleworking Initiative for a
Smarter South East) Knowledge Exchange Inaugural
WEBINARWinchester Business Centre8th Feb

• WELCOME
• Richard Butler/Graham Love

2
Knowledge Exchange Webinar

• AGENDA
• 12.00 Welcome/Introductions WBC
• 12.05-12.20 The case for Smarter-Working
• (Tony Corbin MATiSSE Programme Manager)
• 12.20-12.30 on-line QA
• 12.30-12.45 The case for digital meetings
  (Richard Butler Technilink
• 12.45-12.55 on-line QA
• 12.55-13.00 Feedback/wrap-up

3
MATiSSE (Mobile And Teleworking Initiative for a
Smarter South East) Getting Started - the
Business Case for Smarter Working

• Tony Corbin MATiSSE Programme Manager
• eHampshire Partnership
• Tony.corbin_at_hants.gov.uk
• http//www.ehampshire.org/matisse

4
2006 Six - Month Measured Pilot2007/09
Hampshire lead initiative2010/2016 Region-wide
programmeSmarter Working includes working more
flexibly, mobile and home based Teleworkers and
additionally encourages employers towards the
introduction of more sustainable working
practices.
MATiSSE (Mobile And Teleworking Initiative for a
Smarter South East)
Proposed
5
Why take Action?
Smarter, More Flexible Working Making a
Difference For Businesses

• Increased workforce productivity 15
• Reduced Absence 20
• Reduced office footprint 20 after 5 years
• Less stressed more loyal staff
• Lowered recruitment costs

Pleasure in the job puts perfection in the work
(Aristotle)
6
Why Take Action?

• Lost Productivity
• 20 of company car-drivers spend gt5 hours per
  week in congestion
• 20 billion cost of annual congestion to UK
  economy
• 145, 561 incidents in 2006 at UK congestion
  hot-spot (M1 J6 to J10)
• Skills Shortfall
• 70 of graduates expect smarter-working
• Need to get economically in-active into work
• Staff retention and recruitment
• Health and Wellbeing
• 12.5bn per annum lost to stress/mental health
  related problems

7
Why Take Action?
Office 9am to 5pm
Smarter Working
7
8
Who has taken action?

• 85 of UK FT top employers offer smarter-working
  
• BT
• Accommodation 220 million saved in last 10 years
• Travel Cost savings 9.7 million per annum
• Maternity Returns from 47 to 99

9
Who has taken action?

• Business Driver Strategic Accommodation Review
• Flexible and Mobile Working Board
• Five Year Programme (eventually incorporating
  partners and other Local Authorities)
• Initial deliverables (first quarter 08)
• Defined working styles
• Eligibility criteria (business case cost/benefit
  analysis tool)
• Written Policy (allowances)
• Intranet based guidance
• Management and staff learning, guidance and
  communication resources
• Recruitment materials
• Promotional materials
• First flexible purpose-equipped
• accommodation

10
Who has taken action?

• Local SMEs
• Taylor Made Computer Services (Fareham)
• MaCallister Elliott (Lymington)
• Real World Trust (IOW)
• Cobweb Solutions (Fareham)
• eHampshire Partnership (Winchester)

11
ImplementationWhat it means

• Cultural and Management Challenges
• Need to champion/lead/communicate
• Identify business drivers (e.g. office footprint)
• Vision/aims/workflow/processes
• Business Case (costs/benefits)
• Performance Measures
• ICT solutions/support windows
• Home office set-up (incl. HS)
• Roles best suited/eligibility (office cover?)
• Own and organisation skills needs
• Communication methods
• (diary access, reporting, monitoring)

Smarter-Working team agreement?
12
Implementation What it Means

• Individuals need to know
• Aim, purpose, implications, benefits
• Eligibility
• Work targets/reporting methods
• Core/flexible working hours
• Obligations (protocols)
• Travel/claims rules
• How to use IT/Comms Tools
• How to book hot-desks
• Exit procedure

13
ImplementationWhat it Means

• Communication Examples

14
ImplementationSome Quick Wins/Tips

• Stagger start and finish times even 5 minutes
  can make a difference
• Car Share reduce costs and CO2s
• DIY Travel Planning kit carbon offsetting
• 80mph to 70mph saves 25 fuel and CO2
• Time deliveries/collections at non-peak times
• Choose accommodation near a station!

15
Implementation Help is at Hand
Smarter Working
Productivity
Performance Measurement
Comms
Time
Performance Imp
Selection
Skills Remote Teams
Culture/ Change Prog
1
Enabling ICT
2
Business Processes
Vision
1
Business Case/ Plan
1
2
2
VOIP VIP
3
digital meetings
Hearts and Minds
HS
Motivation
Traditional 9 to 5
16
Implementation Help is at Hand
17
ImplementationHelp is at Hand

• MATISSE - resources
• New website http//www.ehampshire.org/matisse
• FREE Knowledge-Exchange Workshops Webinars
  (ongoing through 2008)
• Business Link (incl. ebusiness sustainability
  advisors)
• Knowledge Exchange Partners specialist advisors
• Smarter-Working Adoption Ladder (diagnostic tool)
  
• V2 MATISSE Toolkit (April 2008)
• eHampshire Conference (May 21st 2008)
• Smart-Commute Week (27th to 31st October 2008)

18
Business Case for Smarter-Working
Thank You
Questions?
Next MATISSE Knowledge Exchange
Workshop Motivating the Remote Worker 26th
February - Southampton
19
Business Case for digital conferencing

• Richard Butler Technilink iT Ltd
• Richard.butler_at_technilink.co.uk
• http//www.technilink.co.uk

20
Next Event
Next MATISSE Knowledge Exchange
Workshop Motivating the Remote Worker 26th
February - Southampton