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Oracle University Strategy

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Customised Training Materials (role & business focused) ... Oracle SimBuilder Simulations, Training Materials, Visuals Guides, Siebel iHelp ... – PowerPoint PPT presentation

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Title: Oracle University Strategy


1
Oracle University Strategy Go To Market Model
  • Darren Pelacchi
  • Oracle University Delivery Manager ANZ
  • Jason Mathias
  • Oracle University UAS Manager ANZ

2
Oracle University Charter
We enhance the adoption of Oracle technologies
with superior training focused on customer
satisfaction.




3
Why Oracle University? Top 10 Reasons
  • 100 student satisfaction
  • Learn technology from the source
  • First to markettypically 30 days after product
    release
  • Instructor quality and expertise
  • Largest selection of Oracle courses
  • Oracle certification
  • Personalised, customised training options
  • Global trainingtrain any time, anywhere
  • Job role training from administrator to end-user
  • Integrated solutions Oracle, PeopleSoft, Siebel,
    JD Edwards,
  • and industry applications

1
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4
Oracle University Product Services Portfolio -
Go to Market
  • Training needs assessments determine exactly what
    training needs to happened for each user to
    maximise your training dollars
  • Blended learning plans identify how to best mix
    ILT and iLearning to make your implementation
    more successful
  • Enterprise readiness identifies risk areas
    success factors to reduce/eliminate barriers
    preventing effective adoption
  • User transition plans communication campaigns
    ensure the entire organisation is aware of and
    ready for new applications
  • Executive overviews manager workshops teach
    leaders just what they need to know about the
    applications in order to make sound business
    decisions as well as define their
    responsibilities for making the transition to the
    new applications

5
User Adoption Services
  • Customized consulting and education services to
    help customers achieve their business strategies
    and desired results
  • Promote effective, consistent use of business
    processes and applications among users
  • Results tailored to customer expectations
  • Train end-users how to use the application to be
    successful in their job role


6
Benefits of User Adoption Services
  • Focuses on people and processes to enable
    technology
  • Assists customers in developing and delivering
    successful strategies for achieving business
    outcomes
  • Supports the tactical execution of those
    strategies
  • Rapidly delivers measurable benefits
  • Ensures sustainable business results and customer
    self-sufficiency
  • Offers over 10 years of domain expertise in CRM
    and ERP


7
User Adoption Services Areas
8
User Adoption Services Capabilities Map
User Adoption Services - Business Transformation
Train Project Team
User Adoption Services - Training Support
Project Lifecycle
9
User Adoption Services ANZ Customers
  • WA Govt Office of Shared Services
  • Department of Defence
  • MYOB
  • Sensis
  • Inland Revenue Department (NZ)
  • ANZ Bank (Australia NZ)
  • Ergon Energy
  • Australian National Audit Office
  • Telstra
  • Westpac Bank
  • Edith Cowan University
  • Yarra Valley Water
  • St George Bank
  • WA Department of Education
  • Nokia
  • NSW Dept of Community Services
  • HBF
  • NEC Australia
  • Country Energy
  • GE Commercial Finance

10
User Adoption Services Training Development Tools
  • Oracle Tutor Procedures, Courseware, Desk
    Manuals, etc
  • User Productivity Kit (UPK) Simulations,
    Training Materials, Job Aids, etc
  • Oracle SimBuilder Simulations, Training
    Materials, Visuals Guides, Siebel iHelp
  • Custom On-Line Help
  • Multimedia eLearning

11
Project (Product) Training
  • Benefits
  • Faster integration phase
  • Decrease maintenance costs after initial setup
  • Minimize the go-live risk
  • Decrease dependency on outside integrators
  • Reduce project and production costs
  • Easily implement future projects with Oracle
    technology

12
Product Training Focus Areas
  • E-Business Suite
  • PeopleSoft Enterprise
  • JD Edwards EnterpriseOne
  • JD Edwards World
  • Siebel
  • Retail Industry
  • Telecom Industry
  • Transportation Industry
  • Utilities
  • Database and Grids
  • Fusion Middleware
  • Development Tools
  • Business Intelligence
  • Collaboration
  • Data Warehousing
  • Linux
  • Java


13
Training Formats
  • Interactive formats
  • Instructor-Led gt 1300 active titles
  • Private Events onsite or in Ed Centre
  • User Adoption Services and Custom Events
  • Live WebClass growing catalog
  • Self-paced formats
  • Recorded WebClass JDE,PSFT Delta
  • Online Course
  • Self-Study CD-ROM new JDE titles


14
Knowledge Center
  • The Oracle University Knowledge Center offers
    training using self-paced, online learning
    formats
  • Online Courses
  • Recorded Web Classes
  • Recorded Web Seminars
  • All new release product training appears in the
    knowledge centre first!
  • PeopleSoft FSM, HCM, SCM R9.0
  • JDE 8.12, 8.96
  • eBiz R12 TOIs

15
Oracle Certification Program
  • Industry analysts, technology professionals, and
    employers agree that an Oracle certification is
    one of the most highly valued benchmarks in the
    marketplace.
  • Certification offerings include Oracle Database
    10g and 9i, Application Server 10g and 9i, Oracle
    E-Business Suite 11i, Siebel 7.7, Oracle
    Communications (Portal).
  • PeopleSoft Developer JDE Financial
    Certification tracks are planned for FY08
  • 355,000 Oracle certified professionals worldwide
  • 13 independent role-based certification tracks
  • One of the most prominent and recognized
    certification brands

16
Oracle Certification ProgramOfferings
17
100 Student Satisfaction
  • Oracle University is committed to providing
    students with a world-class training experience.
  • We are so confident of your success that we back
    up your training with our 100 Student
    Satisfaction Program.


The 100 Student Satisfaction program applies to
those publicly scheduled and publicly available
Oracle University Instructor-Led Training classes
that are identified as part of the 100 Student
Satisfaction program on the education.oracle.com
website at the time the class is purchased.
Oracle will permit unsatisfied students to retake
the class, subject to terms and conditions.
Customers are not entitled to a refund. For more
information and additional terms, conditions and
restrictions that apply, review the OU legal
terms and policies web page.
18
PeopleSoft Enterprise Catalog .
Multiple Delivery Formats Multiple
Versions Catalog
19
JDE EnterpriseOne .
Multiple Delivery Formats Multiple
Versions Catalog
20
OU Contacts
  • For more information.
  • Darren Pelacchi Delivery Manager ANZ
  • Jason Mathias UAS Manager ANZ
  • Pearl Bonnevie (02) 9491 1064
  • Will Brammer (03) 8616 3314 - UAS
  • Education HotLine 1800 005 453
  • Visit http//education.oracle.com

21
Appendix
22
PeopleSoft Enterprise Catalog
Campus Solutions
Enterprise Planning Budgeting
23
PeopleSoft Enterprise Catalog
CRM
Supply Chain
24
PeopleSoft Enterprise Catalog
Financials
25
PeopleSoft Enterprise Catalog
HCM
26
PeopleSoft Enterprise Catalog
Technical
27
JDE EnterpriseOne Catalog
Technical
28
JDE EnterpriseOne Catalog
Financial
Cross Application
29
JDE EnterpriseOne Catalog
Human Resources
Customer Relationship Management
30
JDE EnterpriseOne Catalog
Supply Chain Management
31
JDE World Catalog .
All classes are Recorded Web Classes Available by
annual subscription Class can be viewed by
multiple users BUT not concurrently A conference
call can be arranged at conclusion of training to
address any questions OR worldinfo_us_at_oracle.com
General Topics
Technical
32
JDE World Catalog .
Financial Management Systems
Manufacturing
33
JDE World Catalog .
Human Capital Management
Supply Chain Management
34
Knowledge Center Titles by Product
  • Applications and Verticals 1,819
  • E-Business Suite 793
  • PeopleSoft Enterprise 724
  • JD Edwards 132
  • Siebel 169
  • G-Log (Transportation) 1
  • Database 427
  • Business Intelligence 27
  • Collaboration 8
  • Data Warehousing 22
  • Database 333
  • Enterprise Management 3
  • Languages 34

35
Knowledge Center Titles by Product
  • Fusion Middleware 98
  • Application Server 27
  • Development Tools 48
  • Identity Management 7
  • Programming Languages 16
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