Review

1
Review
2
The contract administrator should provide
________ at formal closure of the project

• Formal notice of project completion to the
  contractor
• Formal notice to Sr Management
• Letters of recommendation
• Formal notice of acceptance to the contractor

3
Project Quality Management

• Is the responsibility of the Quality Assurance
  department.
• Must address both the management of the project
  and the product of the project.
• Is only a concern for large complex projects.
• Requires significant dedicated resources.

4
Analogous Estimating is most accurate when

• Previous projects are similar in fact not just
  appearance
• There is a relationship between cost and known
  parameters
• Work Items are small
• When used with parametric modelling

5
The main output of Plan Purchases and
Acquisitions in Procurement Management is

• RFP
• WBS
• Scope Statement
• Procurement Management Plan

6
A control chart for the process of filling
laundry soap boxes indicates that all of the data
points fall within the three sigma upper and
lower control limits of plus 50 and minus 50
grams. However, several points are outside the
product specification of a fill to 500 grams plus
or minus 5. What action, if any, does this
indicate?

• No action is required
• The customer should be requested to change the
  specification to plus or minus 10.
• More data points should be assessed.
• An alternative process with less variability may
  be required.

7
Companies may outsource products due to

• Lack of resources
• Time
• Expertise
• All of the above

8
There are 3 tools and techniques for Plan
Purchases and Acquisitions. Which is not one of
them -

• Expert Judgment
• Make or Buy Analysis
• Contract Types
• Cost Analysis

9
Analogous estimates are considered to be

• Most accurate of the types
• Inappropriate for most projects
• Least accurate
• Bottom Up estimates

10
Which of the following charts is based on the
80/20 rule

• The 50/50 rule
• A fishbone chart
• A control chart
• A Pareto chart

11
Incentive Fee Contracts are measured

• Subjectively
• Objectively
• Too broad criteria
• All of the above

12
A control chart for a majpr project process
shows that 7 consecutive data points of the 9
sample averages are trending downwards within
the control limits. What is indicated?

• The process average is moving to the lower values
  and needs to be corrected
• The process is showing an abnormal trend and
  should be investigated
• No action is required, points are within range
• It is out of control

13
Two milestones must precede the delivery date
and should be listed in the schedule

• Sellers lead-time and award date
• Contract delivery and negative float
• Schedule backward calculations and award
• None of the above

14
Which is not a tool and technique of Quality
Planning?

• Cost Benefit Analysis
• Pareto Charts
• Design of Experiments
• Cost of Quality

15
Poor contract selection is the ______ responsibili
ty

• Sellers
• Buyers
• Customers
• None of the above

16
FFP Contracts should be used when

• Changes are anticipated but requirements are well
  defined
• Minimal scope detail is available
• Item is well defined and minimal change is
  anticipated
• Buyer and Seller can share in savings based on
  predetermined

17
A run occurs when

• Successive points line up on one side of the
  process average
• Data points run past the UCL or LCL limits
• Continued rise or fall exists
• There is a controlled start and stop

18
Crosby is known for what

• PDCA
• Quality is free
• Fitness for use
• Fitness for Purpose

19
What contract type contains both aspects of Cost
Reimbursable and Fixed Price Types

• FPIF
• CPPC
• CPFF CPF
• Time Materials

20
Causes of variance that are sporadic are defined
as

• Random Causes
• Common Causes
• Special Causes
• Maintenance Causes

21
What is not a true statement about benchmarking?

• It is used for process improvement
• Can be done within or external to the
  organization
• Can disrupt a project temporarily
• It is a useful tool for identifying effects that
  different elements can have on a project

22
Pareto diagrams, cause and effect diagrams,
flowcharts and trend analysis are all part of

• Control
• Assurance
• Planning
• Verification

23
Which of the following is an example of the cost
of conformance to quality

• Support Calls
• Training
• Scrap
• Warranty Costs

24
What is not a estimating method discussed?

• Analogous Estimating
• Bottom Up
• Parametric
• Para modeling

25
Disadvantage to Bottom Up Estimating

• Can be vague
• Can be time consuming
• Considered to be the least accurate
• Difficult to assign resources to work packages

26
The following is not a tool and technique for
Plan Purchases and Acquisitions as defined by
PMBOK

• Standard Forms
• Make or Buy Analysis
• Expert Judgment
• Contract Types

27
EV is

• Actual Costs
• Accomplished Work
• Evident Variables
• BCWS

28
Changes are managed by

• Adhoc requests analyzed by the PM
• Formal Change Control Processes
• Champion/Sponsor guidelines
• Team input on feasibility at weekly intervals

29
Claims are settled in many ways, the following is
not one of them

• Negotiation
• Mediation
• Blackmail
• Litigation

30
In cases of breach, the seller

• Is not responsible
• Will be reimbursed for expenses incurred to date
• May be unable to recover costs incurred
• May still be entitled to a profit

31
How many Quality Management Processes are there?

• 6
• 5
• 3
• 9

32
Perform Quality Assurance is executed within the
______process

• Initiate
• Closing
• Controlling
• Executing

33
2 key words of quality

• Satisfy, Deliver
• Customer, Satisfy
• Satisfy, Needs
• Needs, Satisfaction

34
Design of Experiments is a tool and technique
within

• Quality Planning
• Quality Control
• Plan Purchases and Acquisitions
• None of the above

35
What is not true statement about bench marking

• It is used for process improvement and product
  improvement
• Can be done within or external to the
  organization
• Can disrupt a project temporarily
• Is a useful tool for identifying effects that
  different elements can have on a project

36
Which is not one of the ilities?

• Producibility
• Measureability
• Reliability
• Operability

37
Precisely what the customer wanted is a goal of
what term

• Customer Satisfaction
• Fitness for use
• Fitness for purpose
• Conformance to the requirements

38
There are 4 general areas of focus within the
Deming Institute

• Network Support, Development and Outreach,
  Education and Research
• Development and Outreach, Research, Testing, ISO
  Certification, and Educational Materials
• Research, Support of Educational Materials,
  Continuous Improvement and Testing
• PDCA

39
The purpose of a procurement audit is to

• Evaluate suppliers performance and the
  procurement process
• To evaluate the effectiveness of the procurement
  process
• To evaluate suppliers performance only
• To determine successes and failures

40
Deming originally went to Japan to lecture
quality concepts in

• 1950
• 1993
• 1976
• 1920

41
The estimating method that sets parameters Based
on historical performance by industry is

• Parametric Modeling
• Analogy
• Firm Proposals from sellers
• Bottom up estimating

42
Juran has

• 10 Steps to Quality Improvement
• 14 points of Management
• 10 Steps to Management
• 14 points to Quality Improvement

43
Which is not an activity during the conceptual
phase of quality planning

• Project Objectives
• Project Scope
• Schedule Realism
• Grade of Materials

44
If the mean or expected value is 55 days and
standard deviation is 5 days, you can be

• 68 confident that the work will be completed
  anywhere from 45 to 50 days.
• 95 confident that the work will be completed
  anywhere from 50 to 60 days.
• 99 confident that the work will be completed
  anywhere from 45 to 65 days.
• 68 confident that the work will be completed
  anywhere from 50 to 60 days.

45
Weaknesses found result from a combination of
what in the procurement process

• Price vs grade
• Follow up and delays
• Order and Lead time
• All of the above

46
Within your textbook they refer to the actual
cost of planning towards Prevention being 10
today they state it should be

• 50
• 15
• 70
• 85

47
Appraisal costs are the costs associated with

• The evaluation of products or processes
• The failure of processes to make an acceptable
  product
• Determination by the customer that requirements
  have not been met
• Up front costs toward the satisfaction of
  customer requirements

48
Make or Buy decisions outline what work will be
completed outside the company under legal
relationships called

• Contracts
• SOWs
• Partnerships
• Organizational Process Assets

49
Quality Control systems

• Select what to control
• Compare actuals to quality standards
• Planned for quality will be met
• AB

50
Poorly defined projects will result in projects
taking on additional work. This is known as

• Scope Deviation
• Scope Creep
• Crashing Scope
• Scope Increase

51
A graphic display of results over time is a

• Statistical Sampling
• Flowchart
• Cause and effect diagram
• Control Chart

52
Fishbone diagrams are also known as

• Flowcharts
• Cause and effect Diagrams
• Pareto Charts
• Skeleton Diagrams

53
Within Plan Purchases and Acquisitions, you
determine

• Organizational Assets, Effects on Project Cost,
  and When to Purchase
• What to purchase, when to purchase and how much
• Advertising necessary, Qualified sellers,
  Schedule forward and negative float
• How to obtain viable proposals from perspective
  sellers

54
According to the Normal Curve, you can be

• 99.75 sure your process will be 3/-3 of the
  mean
• 99.73 sure your process will be 3/-3 of the
  mean
• 68.26 sure your process will be 3/-3 of the
  mean
• 95.46 sure your process will be 3/-3 of the
  mean

55
Across the organization, who is responsible for
Quality

• PM
• Functional Manager
• Upper Management
• Individuals on task

56
Fixed Price/Lump Sum contracts include

• FFP FPIF Contracts
• FFP FPPC contracts
• FFP CPFF Contracts
• FPIF Time and Materials Contracts

57
A control chart for a major project process shows
that seven consecutive data points of the nine
sample averages are trending downward within the
control limits. What is indicated by this
phenomenon?

• The process average is moving to the lower values
  and needs to be corrected.Functional Manager
• The process is showing an abnormal trend and
  should be investigated.
• No action is required because the points are
  still within the control limits.
• The process is out of control and should be
  investigated.

58
Diagrams that are used to determine the
relationship between two or more pieces of
corresponding data are called

• Cause-an-effect diagrams.
• Scatter diagrams.
• Pareto diagrams.
• Statistical sampling.

59
A structured means to analyze the inputs to a
process for identification of the causes of
errors is called

• A cause-an-effect diagram.
• Pareto diagram.
• Design of experiments.
• Statistical process control.

60
The objective of your project is to deliver a
basic software product. The programmer on the
team is more interested in adding features than
eliminating any bugs. This team member has lost
sight of the

• Project objectives.
• Project budget for programming.
• Project schedule requirements.
• Difference between grade and quality.

61
The principal use of a Pareto diagram is to

• Focus attention on the vital few problems/issues.
• Improve quality control.
• Help predict future problems.
• Display 80 of all causes are attributable to 20
  of all errors.

62
The straight line running from the left to right
in the middle of a control chart is called the

• Mean.
• Specification limit.
• Data point.
• Upper and lower control limit.

63
Quality is

• Inspected in not planned in
• Planned in not inspected in
• the responsibility of the Sponsor
• Planned and Inspected in

64
A control chart shows that the last eight frames
produced were all slightly more than the average
weight you have been monitoring for the last 6
months. You know you need to action this because
the control chart violates the

• Rule of seven.
• Consecutive rule.
• Standard deviation rule.
• 3-sigma rule.

65
Which of the following is considered a cost of
quality prevention?

• Evaluation of customer complaints.
• Rework costs.
• Collecting data for use in process improvement
  efforts.
• Mass inspection.

66
Submitting issues to an impartial 3d part for
resolution is

• Alternative dispute resolution
• Problem processing
• Steering resolution
• Mediation litigation

67
You have been informed your vendor has changed,
what is the first thing you should do

• Have the core team on site so you can introduce
  the new vendor to them
• Establish yourself as the authority in charge
• Arrange for a tour of the site
• Review the contract details with the vendor to
  ensure common understanding

68
Which of the following is a definition of
Liquidated damages

• Damages intended to compensate the injured party
• Damages intended to punish the wrong doer
• Damages where the amount is specified in the
  contract
• Damages which are a consequence of your actions

69
Key element of a contract

• Offer
• Acceptance
• Performance
• Exchange

70
Which is not an input to Perform Quality
Assurance?

• Quality Management Plan
• Approved Change Requests
• Quality Control Measurements
• Recommended Corrective Actions

71
Which is not an output from Perform Quality
Control?

• Validated Defect Repair
• Quality Baseline updates
• Recommended corrective actions
• Quality Management Plan