The Umbrella of Business Continuity Management

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The Umbrella of Business Continuity Management
The Canadian Society of Safety Engineering

• Laurie Pearce
• lauriepearce_at_shaw.ca
• Pearces 2 Consulting Corporation

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• Emergency Management
• Business Continuity
• Business Recovery

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• The Earthquake Has Just Happened!!

Your CEO calls you in
What are his top 5 Questions??
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1. Is everyone accounted for how many injured,
how many dead?
2. Is our building safe how much damage is
there?
3. Do we have power?
4. Do we have communications?
5. Is our IT system operational?
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Where Do I Start??
1 Appoint an Emergency Management Committee
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2 Complete a Hazards, Risk, Vulnerability and
Impact Analysis
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Identify the Potential Hazards
What are the potential hazards?
Problem We are always dealing with the hazards
of yesterday!
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Tomorrow?
2004?
2003?
2002?
2001?
2000?
1995?
1986?
1984?
1970s?
1960s
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Assess the Risks
What is the likelihood of the hazard taking place?

• High
• Medium
• Low

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3. Develop Mitigation Strategies
1. Eliminate the Hazard
2. Reduce the Risk
3. Reduce the Consequences
4. Share the Risk
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4. Develop an Emergency Plan

• Warning and Evacuation
• Immediate Post-Impact
• Rescue Response
• Recovery

Emergency Operations Centre
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5. Develop a Training Program

• Personal Family Preparedness
• Roles Responsibilities

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6. Develop a Exercise Program

• Fan-Out Exercises
• Tabletop Exercises
• Simulated Exercise

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• Develop Exercise Timelines
• Develop Exercises
• Run Exercise
• Complete Post-Exercise Review
• Amend the Plan

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Business Continuity Planning
1. Complete a Business Impact Analysis (BIA)
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2 Identify Critical Operations

• What operations are ESSENTIAL to keep the company
  functioning?
• Strike Plan

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3 Identify Necessary Resources

• What resources are ESSENTIAL for critical
  operations?
• Staff
• Materials Supplies, Equipment
• IT

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4. Complete a Vulnerability Analysis
What are the potential vulnerabilities?
Office
Finances
Communications
Reputation
Equipment
Distributor/Suppliers
Inventory
Staff
Market/Customers
Transportation
Vital Records
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Information Technology

• Hardware
• Mainframe
• PCs
• Printers
• Scanners
• Etc..

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5 Complete an Impact Analysis
Hazards Vulnerabilities Impacts
Environmental
Staffing
Financial Operations
Reputation
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Thats what will tell you what is likely to
happen!
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Develop Business Continuity Planning Strategies
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Business Recovery Strategies
Were back up limping along, but now what???
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Strategies for Insurance

• Liability
• Business Interruption
• Property Loss

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Strategies for Investment

• Rebuild?
• Repair?
• Upgrade?
• Post Disaster Mitigation

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Cost Options
1. Identify options and/or alternative approaches
2. Determine costs and benefits
3. Choose Options
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Resources
EPICC Emergency Preparedness for Industry and
Commerce Council of BC
http//www.epicc.org/
http//www.crew.org/
CREW Cascadia Region Earthquake Workgroup
http//www.pep.bc.ca/
PEP Provincial Emergency Program
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Resources
EPIX Emergency Preparedness Exchange
http//epix.hazard.net/
http//www.essa.ca/index1.htm
ESSA Emergency Preparedness Association of BC
http//www.psepc.gc.ca/
PSEPC Public Safety and Emergency Preparedness
Canada
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The Umbrella of Business Continuity Management
Thanks!!