Agnes Bradier

1
European Commission Perspective on eGovernment
ISSS/LORIS Prague, 29 march 2004

• Agnes Bradier
• deputy Head of Unit eGovernment
• Directorate General Information Society
• agnes.bradier_at_cec.eu.int

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EU vision-driven policies
ERA EuropeanResearch Area
Enlargement
Candidate countrieswere full partners in FP5
FP6, Eureka, COST, national RTD programmes
Lisbon Strategy
towards a single market for research
EU Largest knowledge-basedeconomy by 2010
Other policies
Single market, single currency, transport,
security, sustainable development, ...
Broadband access, e-business, e-government,
security, skills, e-health, ...
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Europes ChallengesThe EU in 2004
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eEurope 2005 FP6 IST
5
eGovernment Policy

• Communication on eGovernment, 26 Sept 2003
• Why eGovernment
• A means for the modernization of public
  administrations
• What is eGovernment
• ICT organisational change new skills
• in public administrations,
• in order to
• improve public services and
• democratic processes and
• strengthen support to public policies
• Public sector
• Government revenues are 45 of GDP, public sector
  as buyer in EU is 21 of GDP, ICT in public
  administrations is 30 billion p.a.

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Public sector is challenged to

• Help boost economic growth and innovation
• Cut red tape, eliminate queues, high quality
  services,
• Close the democratic deficit, restore democratic
  ownership
• Cope with demographic change, e.g. ageing,
  immigration
• Safeguard liberty, justice, security
• Deepen internal market and convergence in
  enlargement
• Optimize multi-level governance (localregional
  national...European...international)
• Andall of this within tight budgetslean yet
  attractive

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Role of eGovernment

• Enabling public administrations to better cope
  with these challenges and to implement good
  governance
• Enabling a public sector which is
• Open and transparent accountability
• Inclusive - at the service of all
• Productive maximum value for taxpayers money

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eGovernment State of Play

• Much progress in online availability
• 45 in 2001 ? 60 in 2002
• High growth rates in online availability
• National action plans and strategies
• Differences in approaches and administrations
• From availability to usage and benefits

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Key Elements of eGovt Roadmap

• Advancing
• multi-platform access,
• identity management,
• interoperability,
• pan-European services,
• innovation
• (research, pilots, implementation, coordination
  where needed action at all appropriate levels)
• Accelerating best practice exchange
• Financing, economics, benefits, indicators

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Council of Ministers confirmed and reinforced
the roadmap (20 Nov 2003)

• Pan-European services demand study pilots
  interoperable European authentication
• Identifying remaining legal and regulatory
  barriers in Member States and at European level
• Strengthening innovation pooling excellence,
  expertise centers, reinforced research
  collaboration
• Reinforced coordination between EU programmes
• Guidance for access to finance and modalities
• Expenditures, economics, usage-based indicators
• Best practice framework

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Good Practice Framework in eGovernment in
GP Description Template
GPTransfer toolslegal, technical,
skills,organizational, funding
GPAssessment self or expertcriteria,methodolog
ies,tools
GP Labels cases, events,networks
GPCases DBcases, analysesdemos
GPPartner sitescases infoexpertise,actions
GPEventslocal, regional, national,EC, private
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FP6 projects from Call 1

• GUIDE identity management
• TERREGOV one-stop integration platform
• EMAYOR security levels administration-citizen
• COSPA open source for office productivity
• HOPS inclusive access with voice technology
• USEMEGOV mobile eGovernment
• INTELCITIES open cross-border platform
• FLOSSPOLS open source study
• QUALEG automatic handling citizen queries
• ONTOGOV semantics for life-cyle design of public
  services
• SAFIR multimodal, multilingual, voice
  interaction
• EUSER benchmarks in eGovt, eHealth

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Implementing PolicyFuture RD

• Innovation in technology and organization
• Call 3 (draft)strengthening the integration of
  research opening May 2004 closing Sept 2004
• Call 4 5 currently determining RD priorities
• workshop 8 Dec 2003 rich set of ideas, see Web
• in-depth workshops May 2004
• Call 4 launch around IST Conference (15-17 Nov
  2004, The Hague, NL)

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Summary of Actions

• 12-13 Feb eDemocracy seminar Brussels
• March Good practice framework - public comments
• 22 March Community support for eGovernment
  projects in Acceding Countries, Brussels
• 27 April Good practice framework launch,
  Brussels
• 4-5 May RD workshops (workprogram
  consultation), Brussels
• 26 May eGovernment in LA, Chile
• May-Sept Call 3 IST programme
• End 2004 Call 4 IST programme
• Expected also
• local regional interoperability study
• legal issues in eGovernment action
• economics of eGovt / new indicators study

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Summary

• World-class public administrations, supported by
  eGovernment, are key for the Lisbon strategy
• eGovernment policy framework, with strong
  political support
• Roadmap towards widespread eGovernment in Europe,
  realizing more benefits in Europe, strengthening
  innovation
• Policy - good practice/ implementation -
  innovation maximizing benefits, reality check,
  preparing for future
• eGovernment a key priority in the EU

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More

• eGovernment research website
• http//europa.eu.int/egovernment
• (or search for egovernment research)