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CHARACTER IN THE WORKPLACE

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Accept the Deal. Thank you but 'No' Refuse and express ... Try to be honest and ethical in all business dealings. Never reveal proprietary information. ... – PowerPoint PPT presentation

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Title: CHARACTER IN THE WORKPLACE


1
CHARACTERIN THEWORKPLACE
Gerri Warden Fleet and Family Support
Center Pascagoula, MS
2
STORYTIME
Accept the Deal
Thank you but No
Refuse and express irritation at dishonesty
Refuse, express irritation report to insurance company
3
WHAT IS ETHICS?
  • Standards of duty and virtue that indicate how
    we should behave.
  • Ethics is about right and wrong and how an
    honorable person should behave.
  • Ethics is about being a good person.
  • Is vs. Ought

4
Its not the same as values.
Ethics is what you do when no one else is
watching. Imagine you were invisible and were
able to do anything without consequences or
repercussions.
5
WHY BE ETHICAL?
  • Its just good business
  • Its the smart thing to do

6
Aspen Declaration
In 1992 an eminent and diverse group of
educators, youth leaders, and ethicists from 30
segments of our nation issued the Aspen
Declaration, a document asserting the primacy of
six core ethical values that transcend cultural,
religious and socioeconomic differences.
7
The Six Pillars of Character
8
OUR WORKPLACE
SKILLS
SYSTEM
CHARACTER
We can always set the ethical bar higher!!
9
TRUSTWORTHY
  • INTEGRITY
  • HONESTY
  • PROMISE-KEEPING
  • LOYALTY

10
RESPECT
  • IT IS OUR DUTY TO TREAT EVERYONE WITH RESPECT
  • Courtesy
  • Politeness
  • Dignity
  • Value the differences they bring into our
    workplace
  • Tolerance (This can be hard)

11
RESPONSIBILITY
  • Dont make excuses
  • Accept responsibility for decisions
  • Fulfill all obligations
  • DO NOT over-promise
  • Life is full of choiceswhat you do and dont do
    matters
  • Choosing not to choose is a choice.

12
FAIRNESS
  • Listen
  • Make decisions based on careful and appropriate
    consideration
  • Who do we let go?

13
CARING
  • Compassion and concern for others
  • Kindness and consideration
  • Mercy and forgiveness
  • Empathy
  • Gratitude and Expressed Thanks

14
CITIZENSHIP
  • Play by the rules
  • Respect authority
  • Do your share
  • Within the workplace keep proper records
  • Follow office procedures
  • Be a good office neighbor and pursue the common
    good

15
Enhance Ethical Commitment
Think of the most ethical person you know! What
characteristics do you associate with that
person? Do you think ethics are important to that
person? If someone asked that question about you,
how many people would think ethics were important
to YOU? How would it feel to know you are a role
model for others?
16
Taking it to work. What Can the Business
Community Do?
17
Expect all employees to maintain these ethics
  • Trustworthiness
  • Respect
  • Responsibility
  • Fairness
  • Caring
  • Citizenship

18
Trustworthiness
  • Try to be honest and ethical in all business
    dealings.
  • Never reveal proprietary information.
  • Do not tolerate lying, stealing or deception.

19
Respect
  • Treat everyone with courtesy, politeness and
    dignity, valuing individual and cultural
    differences in our workplace and among those we
    serve.
  • Listen to and communicate openly with each other
    and with the customers in order to build mutual
    respect and long-term working relationships.

20
Responsibility
  • Do not make excuses.
  • Accept responsibility for our workplace
    decisions.
  • Fulfill all obligations.
  • Do not over-promise our customers.

21
Fairness
  • Listen intently to the concerns of the customers,
    employees and vendors.
  • Listen to the employees and make decisions that
    affect them only after careful and appropriate
    consideration.

22
Caring
  • Truly care about each and every customer,
    employee and vendor.
  • Commit to build long-lasting relationships to
    mutual benefit.

23
Citizenship
  • Play by the rules.
  • Keep proper records and follow financial
    reporting procedures.
  • Follow all laws and regulations to the tee.

24
Listen for the bells warning you of an ethical
issue.
How will your decision look in the light? Could
a reasonable fair-minded person conclude you
acted improperly?
25
Identify the Problems
  • Fill the gaps!
  • Close gaps deliberately!
  • Most of us overestimate
  • The cost of doing the right
  • Thing---and underestimate the
  • Cost of failing to do so.

GAP
GAP
GAP
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