The Essentials of Communication

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The Essentials of Communication

• A Very Quick Overview

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Two Types of Communication

• Verbal
• Non-verbal

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Question

• What kind of communication
• conveys the most information?

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Answer Non-verbal or Body language
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Body Language

• Posture Open
• or
• Closed
• Personal Space
• Eye Contact
• Expression

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Verbal Communication

• Things to remember
• Tone
• Cadence
• Content Supportive
• Conveying Acceptance of the Person

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Listening

• The means for conveying acceptance
• Searching for meaning
• Hearing beyond the words

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The Unhelpful Things

• Labeling
• Unsolicited advice
• Value judgments

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The Person Experiencing Psychosis

• Has real experiences
• Needs to be heard
• Can use some direction in conversation