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Monday, 28 September 2009

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Revenue Funds- staff, heating, day to day running, most expensive is the wages, ... Opinion polls. 90% say they had a good experience. ... – PowerPoint PPT presentation

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Title: Monday, 28 September 2009


1
Monday, 28 September 2009
Your very first assessment task.
Lesson Objective To learn what services,
products, prices and provisions a non profit
making organisation offers in our local area.
Starter Tell me what this building used to
be. Why it is still here, use your notes from the
visit.
2
You will need to produce a brochure, pamphlet or
booklet on your chosen organisation.
You will need to use this PowerPoint to guide you
through the next two weeks, before your deadline
and your first assessed task is due in. This
deadline can not be missed. Even if you are ill,
off school, missed lessons anything!
So how do I get started?
3
Publisher Brochure.
  • Introduction
  • A History of the Museum of Science and Industry.
  • In the 1970s the Museums buildings that were
    ___________ ________________. These railway
    buildings are believed to be the oldest rail way
    buildings in the WORLD! The railway is believed
    to be the first railway in the world built in the
    1830s and linked L______ M______. Within 20
    years any town or city could be accessed. ( A
    SUPPORTING IMAGE )
  • The buildings are grade 1 listed which means they
    are protected and have a timber structure and
    are therefore banned from storing any liquid,
    e.g. flammable for risk of fire, non flammable
    due to increased risk of rot.

4
What next? How did it begin?
2) After the Industrial revolution, the old mills
went into decline and all of Manchesters history
and heritage was disappearing lost for ever. -
Academics from UNIVERSITY MANCHESTER INSTITUTE
SCIENCE TECHNOLOGY, 1960S began collecting,
steam engines, old mill equipment, even the
worlds first computer BABY. All this due to
the WORLDS first industrial city dying.
5
So its non profit making, who funds it?
3) Funds come direct from central government. In
2006-2007 Core funds DCMS 3.5 million The shop
and restaurant make a profit but give the money
back to the museum. Reasons Capital Funds-needed
for the building maintenance and
re-building Revenue Funds- staff, heating, day
to day running, most expensive is the wages,
photocopying etc.
6
Funds continued……
  • Can apply for grants.
  • Make money from waste products.
  • Must keep money in the bank 1Million 55,0000
    per year interest.
  • Wolfsen Charitable trust.
  • A registered educational charity, got to be a
    registered museum to apply for funding.
  • Free entrance now due to the change of government
    in 1997 made entrance to all museums free.

Before then 22.50 for 2 adults 2 Children.
7
Provisions.
  • 4) Mission Making Science Industry
    Inspirational.
  • - To look after its staff
  • - The staff to enthuse visitors
  • CUSTOMER CARE
  • Look after customers
  • Value for money
  • Make sure its clean and safe, and meets health
    and safety standards.
  • Respond to feedback.

8
Monitoring customer services.
  • Informal feedback- employees asking customers
    their views.
  • Opinion polls
  • 90 say they had a good experience.
  • Majority of complaints were on toilets and
    restaurant. Therefore MOSI spoke to the food
    contractors and terminated their contracts.
  • The museum has the Chartered Service
    Accreditation. (GET BADGE AND INSERT)
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