Services for the Traveler

1
Services for the Traveler

• Basic Travel Components
• people Moments of Truth
• government local, state and federal
• infrastructure vs. superstructure
• businesses diversified, multinational
• Attractions Resources
• Indirect and Direct

2
Accommodations

• Hotels
• Commercial, Airport, Conference Centers, Economy,
  Suite, Residential, Casino, Resort
  
• Motels
• Inns (small quaintish)
• B Bs
• Paradors (converted historical buildings)
• Timeshare/Resort Condos

3
Accoms Cont.

• Camps
• Youth Hostels
• Health Spas
• Occupancy Rates

4
Transportation

• Vehicles 78
• Air Service 18
• others bus, trains, boats, bikes, etc
• Airlines
• Competition profit margins of 2-3
• scheduled flights 91

5
Deregulation/Liberalization 78

• Concerns
• Limited financial success
• mergers and bankruptcies (214 fewer)
• increased pressure MEGA-Carriers
• Results
• smaller industry
• shorter flights (feeder carriers)
• independent computer reservations
• Sabre, Pars System One (Travelocity.com)

6
Transportation, cont.

• Rail Service
• Dominated late 1800s
• Europe now (12) vs. US (5)
• Intra vs. Inter-regional
• Chunnel
• Japan, Soviet Union and India
• US Amtrak
• Fast-train Systems

7
Cruise Lines!

• Prior to 1950 50
• 1953 to 1969 dropped to
• Current Issues
• Size
• Cruise Length
• Mergers
• Security
• Economics (local, national, international)

8
Motor Coach Travel

• 9 billion miles a year!
• Greyhound 1990 strike
• Typical Traveler
• Advances in Comfort
• Travel in London