NGOsPVOsIOs and Their Information Needs

1
NGOs/PVOs/IOs and Their Information Needs

• OMG C4I DTF
• Coalition Day 2004

Pasi Rikkinen Lt.col (ret)
2
Agenda

• Introduction
• Timeframe in Crisis Management
• Who are the players
• Information needs
• Conclusions
• Questions

3
Introduction

• Finnish Defense Forces
• ITCM
• Kosovo
• CREATE
• CMO Feasibility Study

4
Timeframe in Crisis Management
- war, negotia- tions -
military crisis management
Emergency aid
CIMIC
civilian crisis management
FRDF
Withdrawal - functioning civil society - minimal
deterrent - international observers - responsib
ility to local authorities
Peace Enforcement - separation of parties - dete
rrent/show of force - combat force - protection
of civilians - emergency aid, preparation for CI
MIC work
Maintenance of Peace - stabilized situation - de
terrent on the background
- combat force as reservists - construction of t
he Civil Society, CIMIC Troops
Approx. 10 years
5
Who are the players

• International Organizations
• United Nations (several parts)
• European Union
• OSCE
• ETYJ
• NonGovernmental Organizations
• Red Cross
• And many Others
• Military

6
Information needs

• Multilevel
• Headquarters
• Local
• Field Office
• In the field
• Needs vary between the levels

7
Information flows (example)
HQ
HQ
Area
Area
Field
Field
Individual
Individual
Individual
Individual
8
Headquarters and local level

• Normal office environment
• Normal information needs
• Email
• Web
• Phone
• Fax

9
Field office

• Restricted office environment
• normal information needs
• Email
• Phone
• Fax
• Web

10
In the field

• Out from office
• specific information needs
• Phone
• Meetings in the field
• If possible
• Web
• Email

11
Conclusions

• Information needs vary very much
• Higher level information flow is not a problem,
  due to office environment
  
• The lowest level is the problem
• Lack of bandwidth
• Lack of equipment
• Lack of solutions
• Lack of trust

12
Questions?

• Pasi Rikkinen
• pasi.rikkinen_at_verizon.net
• 617-230-7667