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Workplace Etiquette

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The conduct or procedure prescribed by authority to be observed in social ... Scent. Be sensitive to scents and smells surrounding you, i.e. perfumes, cologne ... – PowerPoint PPT presentation

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Title: Workplace Etiquette


1
Workplace Etiquette
  • by
  • Jennifer L. Frey

2
Definition of Etiquette
  • Etiquette - n rules governing socially
    acceptable behavior.
  • The conduct or procedure prescribed by authority
    to be observed in social or official life.
  • The practices and forms prescribed by social
    convention or by authority.

3
Etiquette is found in many areas of daily life
  • Workplace Boating
  • Golf course Driving a vehicle
  • Telephone Email, letters, memos
  • Air travel Sports
  • School

4
The whys of etiquette
  • To avoid negative confrontation
  • To avoid politics, i.e., in the office, on the
    golf course, on the highway, traveling by boat,
    flying in the air.
  • To communicate effectively with an opposing
    opinion of another person(s).
  • To be organized and in a uniformed way.

5
Misunderstandings among co-workers lead to
workplace tension
  • Whether you work for a
  • small non-profit
  • organization, a giant
  • multi national corporation,
  • or something in-between,
  • chances are you spend
  • many hours a day in close
  • proximity to other people.

6
Workplace etiquette - why is it so important?
  • Avoid workplace tension
  • To avoid employee stress
  • Avoid misunderstandings
  • Employee job satisfaction
  • Increase productivity
  • Get the job done
  • To make the workplace a happy, stress-free place

7
Sensory reminders of how to get along in the
workplace
  • Sound
  • Monitor the volume of conversations
  • Keep personal telephone conversations and emails
    to a minimum
  • Maintain privacy - keep all workplace
    conversations professional
  • Avoid interruptions
  • DONT GOSSIP!

8
Sensory reminders of how to get along in the
workplace
  • Scent
  • Be sensitive to scents and smells surrounding
    you, i.e. perfumes, cologne
  • If eating at your desk avoid eating foods strong
    in smells and aromas - can become unpleasant

9
Sensory reminders of how to get along in the
workplace
  • Sight
  • Keep your personal workspace clean and neat at
    all times
  • Use shared areas with respect and courtesy -
    clean up after yourself

10
Getting to the top!
  • Positive attitude
  • Willingness to help
  • Mutual respect
  • Compromise
  • Punctuality
  • Professional dress
  • Respect for others opinions
  • Teamwork

11
Getting to the top - continued!
  • Show appreciation or give credit for a job well
    done
  • Speak well of your co-workers
  • Try not to step on anyones toes, or hurt
    anyones feelings
  • BE COURTEOUS!

12
Dilbert - what to say, and what not to say in the
workplace!
13
Key Elements to a productive, happy workplace!
  • The three Bs
  • Be Kind
  • Be Courteous
  • Be Respectful
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