Learning Requirements Planning: An EnterpriseWide Learning Management Approach

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Learning Requirements PlanningAn
Enterprise-Wide LearningManagement Approach

• Presented by
• Karl M. Kapp, Ed.D., CFPIM, CIRM
• kkapp_at_bloomu.edu

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Training Chaos

• LMS
• KMS
• EPSS
• E-Learning

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Learning Requirements Planning (LRP)

• LRP is a formal, enterprise-wide, time-phased
  process designed to meet the long and short-term
  learning objectives of an organization

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Learning Requirements Planning (LRP)

• LRP concepts of
• Explosions
• Bills of Learning
• Master Learning Schedules
• Gross-to-Net Logic
• macro-level view of instructional design

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Analysis

• Tie Learning Goals to Corporate Strategy
• Bills of Learning

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Identifying Learning Goals
This company will strive to provide high
quality training to its employees to support the
corporate goals of quality, customer service, and
on-time delivery. The training will re-enforce
the corporate goals and provide cost effective
means of meeting the goals. Training will reduce
quality and customer service mistakes by 20 and
help achieve a 98 on-time delivery record.
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Bill of Material
Bill of Learning
Mountain Bike
Wheel Assembly 2
Frame Assembly
Handlebar Assembly
Rim Assembly 2
Tire 2
Spokes 36
Hub
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Bill of Learning
Employees will demonstrate their knowledge of the
integration of an ERP system throughout the
companys business processes by describing the
sequence of events that occur when completing a
customer order with 100 accuracy
Top Learning Objective
Employees will be able to match the departments
with their responsibility in processing a Request
for Quotation from the customer with no mistakes
Employees will select the advantages for using
an ERP system by a company from a list of both
advantages and disadvantages within five minutes.
Enabling Objectives
Enabling Objectives
Employees will identify one reason for using an
ERP system by a company as helping to maintain a
high standard of quality in production within two
minutes.
Employees will identify one reason for using an
ERP system by a company as helping to provide
service as demanded by customer within two
minutes.
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Diagnosis

• What Needs to Be Learned?
• How Do Our Employees Learn?

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Learning Styles

• Visual
• Auditory
• Tactile/Kinesthetic

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Learning Requirements Gross-to-Net Logic
Calculation
-

Net Learning Requirements
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Design

• Type of Information to be Learned
• Sequencing
• Content
• Educational

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Type of Information to be learned

• Memorization of Names, Jargon, Facts And Acronyms
  
• Conceptual Learning
• Problem-Solving
• Physically Manipulating Objects or Psychomotor
  Skills
• Attitudinal Learning

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Sequencing
Competitive Advantage
Industry Specific Training
Business Systems Training
Orientation Training
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Sequencing

• Motivational Sequence
• Attention
• Relevance
• Confidence
• Satisfaction

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Implementation

• Technology Adoption
• Relative Advantage
• Compatibility
• Complexity
• Trialability
• Observability

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Evaluation

• Level 1
• Level 2
• Level 3
• Level 4

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Continuation

• Updates and Maintenance

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Summary

• LRP Is the Key to Enterprise-wide Learning and
  Knowledge Plan

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Resources

• Integrated Learning For ERP Success A Learning
  Requirements Planning Approach
• Available at www.amazon.com
• APICSThe Performance Advantage
• (March 1999) Invest in Education
• (October 2000) For Training that Works, Use the
  Go Live Pyramid.
• Third Quarter 2000, Production and Inventory
  Management Journal
• http//iitdev.bloomu.edu/KappWebSite/index.html
• kkapp_at_bloomu.edu