Perception

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Chapter 8

• Perception

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Select
Organize
Evaluate
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Perceptual Errors

• Stereotyping
• Halo effect
• Central tendency
• Contrast effects
• Projection
• Self-fulfilling perceptual defenses

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Causal Judgements

• Consensus do others behave in the same manner
• Consistency does this person act in the same
  manner at other times
• Distinctiveness in same manner in other contexts

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Johari Window
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Attribution Theory
External Causation
Internal Causation
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Self-Serving Bias Easy on Ourselves
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Fundamental Attribution ErrorHard on Others
Overestimate the influence of personal failings
Underestimate the impact of external factors in
others