THREE RS OF STAFFING AN ASC

1
THREE RS OF STAFFING AN ASC

• Gayle R. Evans, RN MBA
• Continuum Healthcare Consultants, Inc.

2
FACTS

• 68 over age of 40
• Nursing shortage in the Freestanding ASC
• Hospital competition
• Salary
• Benefits
• Sign on Bonus

3
FOUR GENERATIONS OF EMPLOYEES

• Veterans
• Baby Boomers
• Generation Xers
• Nexters

4
VETERANS CORE VALUES(1922-1943)

• Respect for authority
• Loyalty
• Hard Work
• Dedication

5
BABY BOOMERS CORE VALUES(1943-1960)

• High Value on
• Youth
• Health
• Personal Gratification
• Material Wealth
• Optimistic and believe their generation changed
  the world.

6
GENERATION XERS CORE VALUES(1960-1980)

• First to embrace personal computer and internet
• Welcome diversity
• Motivated by money
• Believe in balance in their lives
• Self reliant and value free time and having fun

7
NEXTERS CORE VALUES(1980-2000)

• Looks up to and respects and admires parents
• Close family relationships key to happiness
• Work hard, do good job
• Saving money
• Learning is a lifelong priority
• 30 of current population

8
THREE RS OF STAFFING

• Recruitment Attracting the best candidates
• Retention Keeping the best candidates
• Refreshment Maintaining the education of the
  best candidates

9
VETERANS

• Recruit
• Want to work
• Special niche for employee
• Retention
• Let them work on their own schedule
• Refreshment
• Partner with another employee for ongoing
  training

10
BABY BOOMERS

• Recruitment
• Part time or PRN staffing
• Energetic and Flexible
• Previous management positions
• Retention
• Need to feel appreciated
• Refreshment
• Nurse reentry program

11
GENERATION XERS

• Recruitment
• Technology
• Salary
• Retention
• Salary
• Flexible Scheduling
• Refreshment

12
NEXTERS

• Recruitment
• Ideal work force
• Change careers or professions
• Threat to Baby Boomers
• Retention
• Work extra hours
• Team approach
• Collaborative thinking

13
NEXTERS

• Refreshment
• Mosaic Thinking
• Process oriented

14
DETERMINING BEST CANDIDATE FOR POSITIONS

• Business Office
• Reception
• Nursing
• Other Clinical Positions
• Generation of interviewer must be understood.

15
CONCLUSION

• Consider surgery center staffing needs.
• Accept the employee based on their generation.
• Which candidate is best based on company
  philosophy?
• Think outside your box.