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ELECTRONIC COMMERCE

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1. Presentation by. T. A. Khan. Senior Technical Director, NIC ... Web Developer, Web Designers, System Analysts, ISP Infrastructure Providers, ... – PowerPoint PPT presentation

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Title: ELECTRONIC COMMERCE


1
Electronic CommerceEducation and Information
Presentation by T. A. Khan Senior Technical
Director, NIC Ministry of Commerce Industry,
Indiaand UN/CEFACT Rapporteur for Asia
takhan_at_ub.nic.in

2
Outline
E-Commerce in IndiaHuman Skills Required for
ECCountry IssuesGovernment InitiativesConclusio
n
3
E-Commerce in India
INDIA - GROWTH OF E-COMMERCE Year Total
E-Commerce Transactions (in Million
) 1998-99 31.138 1999-00
103.848 2000-01 489.154 2001-02 1595.066
2002-03 4253.509 2003-04 8507.018
Projections (Ref Nasscom-McKinsey study)
4
E-Commerce in India
  • INDIA - GROWTH OF INTERNET
  • Date Internet Connections Users
  • (in million) (in Million)
  • Aug 15,1995 0.002 0.01
  • Mar 31,1996 0.050 0.25
  • Mar 31,1997 0.090 0.45
  • Mar 31,1998 0.140 0.70
  • Mar 31,1999 0.280 1.40
  • Mar 31, 2000 0.900 2.80
  • Dec 31, 2000 1.800 5.50

(Ref Nasscom-McKinsey study)
5
E-Commerce in India
  • Population 1012 Million
  • As of December 2000, there was a PC base of 5
    million PCs.
  • More than 120 private ISP's operational by March
    31, 2001
  • More than 86 percent of top 100 corporate (who
    responded to the survey conducted in January
    2001) have endorsed the Internet and electronic
    commerce as being an integral part of their
    corporate strategic framework for next year

6
E-Commerce in India
  • The Internet and E-Commerce industry employs
    approximately 82000 people( ref Industry
    association study 1999) which include
  • Web Developer, Web Designers, System Analysts,
    ISP Infrastructure Providers, Marketing Staff,
    E-Software professionals etc.,
  • It is projected that by March 2003, the Internet
    and E-Commerce industry would employ over
    3,00,000 people.

7
E-Commerce in India
  • As per NASSCOMs HRD survey, there were
    3,40,000 software professionals employed in the
    country as on 31st March 2000
  • By 2008 we would require 2.2 Million IT
    professionals 1.1 Million in the hard core IT
    sector and another 1.1 Million for the IT enabled
    services.

8
E-Commerce in India
  • Supply of manpower
  • There are 1270 colleges (776 colleges awarding
    degrees in Engineering and Technology and 494
    colleges awarding MCA as on 04.05.2000) in the
    country with a total intake of 2,05,153(1999-2000)
    .
  • 1032 (81.25) of them offer IT courses with an
    intake of 66,214 (32.17).

9
Country Issues
  • Telecommunication Infrastructure
  • Bandwidth
  • PC penetration/Internet penetration
  • Legal Framework
  • PKI
  • Electronic delivery of public services
  • Payment gateways
  • Education and awareness

10
Human skills required for EC
  • Developing Electronic Commerce solutions
    successfully across the Organisation means
    building reliable, scalable systems for
  • security,
  • E-Commerce payments,
  • supply-chain management,
  • sales force, data warehousing, customer relations
  • integrating all of this with existing back-end
    operations.

11
Human skills required for EC
  • It's not just about E-commerce
  • It's about redefining business models,
    Reinventing business processes,
  • Changing corporate cultures, and
  • Raising relationships with customers and
    suppliers to unprecedented levels of intimacy

12
Human skills required for EC
  • Internet-enabled Electronic Commerce
  • Web site development
  • Web Server technologies
  • Security
  • Integration with existing applications and
    processes

13
Human skills required for EC
  • Information Technology for Integrated Electronic
    Commerce
  • LAN/WAN infrastructure planning
  • implementation Internet/Intranet Electronic
  • Commerce solutions

14
Human skills required for EC
  • Security
  • Security issues for buying and selling over the
    Internet and approaches for business

15
Education and Awareness on EC
  • Private Institutes
  • Online education through web
  • Government Institutes/Colleges
  • Conferences/Exhibitions

16
Government Initiatives
  • Indian Government constituted National Task Force
    on IT SD
  • Institutional setup
  • EC Council of India
  • India EDIFACT Committee
  • Technical Assessment Group
  • HRD Group constituted

17
Government Initiatives
  • Message Development Groups for
  • Customs
  • Ports
  • Airports
  • Finance
  • Private sector
  • EDIFACT standards declared as national standards

18
Government Initiatives
  • On going awareness programs
  • Legal backup to EC/EDI documents
  • Process re-engineering committees
  • Sectoral implementation committees
  • Establishment of Article Numbering Bar Coding
    Institution

19
Government Initiatives
  • Indian Institute of Foreign Trade(IIFT),
    Federation of Indian Export Organisation (FIEO),
    All India Management Association (AIMA), National
    Informatics Centre (NIC) nominated for creating
    education and awareness
  • Courses for various level of management were
    structured

20
Government Initiatives
  • Financial assistance given for setting up
    Electronic Commerce laboratories
  • AICTE recommended to include Electronic Commerce
    as an essential part of every technical and
    management program

21
Government Initiatives
  • Conference and Exhibition on EC is organized on
    regular basis
  • Session on EC for CEOs of top Indian companies
    is organized during every conference

22
Government Initiatives
  • Launch of Auto EC Pilot project
  • Pilot EC projects for healthcare and other
    sectors

23
Government Initiatives
  • Internet based EC
  • Web based application
  • Internetworking of VANs

24
Government Initiatives
  • Industry leaders in sectors like
    Pharmaceuticals, Chemicals, Gems Jewelry,
    textiles, Trading etc., are encouraged to start
    pilot EC projects.
  • Ministry of Commerce to provide support for
    all pilot EC projects.

25
Government Initiatives
  • All Trade bodies like CII, ASSOCHAM, FICCI
    etc.., encouraged to start Awareness and
    Education programs on EC/EDI for their members
    for which services of AIMA, NIC, IIFT and FIEO
    could be availed.

26

Conclusions
  • Education and information on EC has a very
    vital role to play specially in the developing
    countries where most of the players are in SME
    sector. Two main challenges before us are to
    provide the required numbers and improve quality
    to raise productivity and moving up the value
    chain.

27

Conclusions
  • Governments jointly with private sector need to
    take adequate measures for the promotion and
    propagation of EC to make trade and industry
    competitive in the global trade.

28
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