What’s Your Burning Platform?

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Whats Your Burning Platform?

• The Change Consultancy

• https//thechangeconsultancy.co

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• We have to change where do we
  start?. Does this sound familiar?
• Many organisations look at their poor
  results, or see what their competitors are doing,
  and assume that the fault is with their
  workforce. Its easy to go down the conventional
  route costs across all departments by a certain
  percentage or buy a new product, but the majority
  of times that people have done this, they end up
  worse than they were before. Successful
  organisations shout their success from the
  rooftops. Failed organisations go under, or keep
  very quiet about it. Success and failure, when
  following the crowd, can seem to strike at random.

• https//thechangeconsultancy.co

3
Is it your staff? Or your management?

• Costs can get too high due to many
  different factors. Yes, employees and salaries
  are one of the highest costs in service
  companies. But poor processes, lack of clarity,
  duplication of work, and lack of automation can
  all mean that good staff are less efficient and
  cost more than they should.
• Before embarking on a huge and
  expensive change programme, its worth getting an
  in-depth understanding of how your organisation
  thinks

• Does the organisation share a mission and a
  vision, or is that just a boardroom fantasy?
• Whos working to help the company succeed, and
  who is working to prevent it succeeding?

• https//thechangeconsultancy.co

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• Do they all think theyre working to help the
  company succeed? Is there confusion?
• Do you know how to show everyone whether you are
  succeeding or failing, on a week by week, or
  month by month basis?

• Japan was heavily penalised following
  the Second World War. The country was required to
  pay huge war reparations, which meant that nobody
  in Japan had money to buy goods, and no other
  country was buying their exports. The work
  culture was of a job for life, but companies
  simply couldnt afford to keep their workers, and
  in company after company, workers were being
  called together by their directors and advised of
  layoffs.

• https//thechangeconsultancy.co

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• Matsushita was also suffering. Konosuke
  Matsushita called together his employees, and
  they feared the worst. He was honest announced
  that there were not enough customers to keep the
  production lines running at full speed. However,
  his solution was revolutionary every member of
  the production staff was sent out to customers
  and potential customers to sell the products.
  Within months, production lines for back up to
  full speed because of the increased sales.

• https//thechangeconsultancy.co

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• But it had an interesting knock-on
  effect. Everyone now understood that customers
  might want to do things with their products, that
  they hadnt thought of before. Everyone
  understood the importance of quality, the
  importance of timely delivery, the importance of
  tailoring the product to the customer need.

• https//thechangeconsultancy.co

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You may think we could never do that

• Many successful companies have had
  their biggest growth during the toughest economic
  times and we are arguably in one of the
  toughest economic times right now in the UK.
• The Change Consultancy is looking for a
  number of organisations to try out a new version
  of the Tribe 365 tool. This tool lets you take
  the pulse of your organisation, almost in real
  time. Well help you to understand what the
  results mean, how much change, and what
  specifically. Well develop and implement the
  change with you, whether its about better
  processes, a new culture, changes to staffing,
  new technology, changes to company structure.

• https//thechangeconsultancy.co

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• Well be with you as you see the impact in almost
  real-time you can see whats working and what
  isnt, and do more of whats working, and change
  what isnt youll never throw good money after
  bad. In return for getting access to new
  technology, we ask for your permission to share
  anonymized data with Durham University Business
  School. There will be costs for Tribe 365 and for
  the consultancy, but will keep it tight. Contact
  us to arrange to meet Oliver Randall or Dr Hugo
  Minney now.

• Thechangeconsultancy.co
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