SAP Study Material PPT

1
What is SAP C4C?
SAP Cloud for Customer or SAP C4C is software as
a service (SaaS) platform for sales and service.
The platform is formed of SAP Cloud for Sales
and SAP Cloud for Service, those are sold as
separate substances by SAP. SAP Cloud for
Customer operates on the SAP HANA Cloud Platform
(HCP). It is accessible on a per user
subscription basis.

• Introduction of SAP C4C
• SAP Cloud for the customer is a cloud solution to
  handle customer sales, customer service, and
  marketing activities efficiently and is one of
  the important SAP solutions to achieve the
  customer relationship.Visit SAPVITS for best SAP
  C4C Training in Bangalore.
• SAP C4C is based on the following specific
  products -
• SAP Cloud for Marketing
• SAP Cloud for Sales
• SAP Cloud for Social Engagement
• Following are the principal goals of SAP Cloud
  for Customer -
• Collaboration
• Relationships
• Business Processes
• Insight
• SAP C4C important Features

2

• SAP C4C is the latest product of SAP
  based on SaaS (software as a service),
  IaaS (Infrastructure as a service) and PaaS
  (Platform as a service).
• SAP C4C is open in 19 languages as on May 2015.
• You can simply integrate SAP C4C solution to SAP
  ECC, Outlook, and CRM by using SAP HANA Cloud
  Integration HCI or SAP NW Process Integration or
  for standard scenarios.
• SAP C4C connectors are open for successful
  middle-ware like Dell Boomi for cloud
• integration, Informatica, Mule Soft for
  application integration etc.
• SAP C4C - Architecture
• SAP C4C has the multi-tenant architecture where
  solution and elements are distributed amongst
  many clients. There is a choice to go for the
  unique tenant by spending the extra price.SAP C4C
  solution can be quickly integrated with SAP ERP
  and CRM on premise solution. There are two
  methods of integration -
• SAP HANA Cloud Integration HCI - This type of
  integration is suggested when you have to confirm
  the cloud-to-cloud integration.
• SAP Process Integration PI/PO - This
  integration is suggested when you are
  previously utilizing process integration for on
  premise systems.

SAP C4C - Organizational Management

• The Organizational Management of SAP C4C presents
  the fundamental source of organizational data in
  SAP C4C. It is utilized for creating the
  organizational structure and provides a graphical
  representation of an association chart. In
  addition, it displays the different things and
  features of the company.
• To set up a right organization structure, one
  should follow -
• Time Dependency - All the data stored is time
  dependent, as you want to insert a valid from and
  to date.
• Planning Version vs. Active Version - You can
  also choose between the planning version and the
  active version of the organizational information.
• Flexibility Checks - You can make some checks,
  which support in managing OM all the time.
• Partial Activation - You can also initiate
  an organizational structure in pieces while
  proceeding to work with other parts.

3

• In todays competing market, it is necessary to
  satisfy customer requirements and align your
  sales, marketing, and service business lines to
  give higher customer satisfaction. It is also
  necessary to design a cheap, integrated solution
  that supports an association to achieve its goals
  and meet client needs in a flexible environment.
  SAP Cloud for Customer (C4C) is a cloud solution
  to manage customer sales, customer service and
  marketing activities efficiently and is one of
  the key SAP solutions to manage the customer
  relationship.
• Join SAPVITS the best SAP Online Training
  Institute in Bangalore, Hyderabad, Pune, Mumbai,
  Delhi, Noida, Gurgaon, Chennai India and which is
  also famous in UK, USA, Singapore, Canada,
  Australia for it's best services. With SAP Cloud
  for Customer (C4C) online training at SAPVITS you
  become a pro at managing customer relationships
  for your organization. Just give us a shout out
  and we will help you through the entire process.
  SAPVITS also offer training for
• SAP GRC Training in Chennai
• SAP Simple Finance Training in Hyderabad
• SAP Basis Training in Delhi
• SAP S/4 HANA Simple Logistics Online Training
• SAP FICO Training in delhi
• SAP SD Training in UK
• SAP C4C Training in Banagalore
• SAP HR Training London
• SAP MM Trainingin Pune

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