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Tips on security, data management, website and communication issues. Topics and panelists ... Top 7 Security Tips. Define a Security Policy ... – PowerPoint PPT presentation

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Title: We


1
Were IT
  • and were here to help!
  • Tips on security, data management, website and
    communication issues

2
Topics and panelists
  • Pat Yevics, Moderator
  • Bill Dickinson, Top 7 Security Tips
  • Mel Reveles, Website Issues
  • Anna Zanolli, How to Talk Tech
  • Steve Dunn, Everything Else

3
Top 7 Security Tips
  • Bill Dickinson
  • Director of Information TechnologyVirginia State
    Bar
  • dickinson_at_vsbar.org 804.775.0511 cell
    804.397.9429 www.vsbar.org

4
Top 7 Security Tips
  • Define a Security Policy With regulations like
    the Sarbanes-Oxley Act raising the bar for
    accountability, it is more important than ever to
    document and enforced your security measures.
  • Scan Filter  Email is most likely your biggest
    source of a virus and malicious code. Make sure
    you have some type email filtering to not only
    eliminate spam but also to block certain
    malicious e-mail attachments.
  • Education The security policies and guidelines
    themselves are useless if no one knows what they
    are. An essential step in protecting your data is
    to ensure that you bar staff knows how to
    practice Safe Computing. 

5
Top 7 Security Topics (continued)
  • Keeping Up To Date Make sure all of your
    operating systems and applications are patched
    with the latest service packs and hot-fixes.
    Keeping your systems patched will close
    vulnerabilities that can be exploited by hackers.
  • Lock It Down With so much business occurring
    on-line it's easy to forget that the computer
    system exists in the physical world. Lots of
    money and time is spent on computer and network
    security measures but they aren't going to be
    much use if your database server is sitting next
    to an open door.

6
Top 7 Security Topics (continued)
  • Safeguard Sensitive Data  Dont send you
    sensitive data out into the cold cruel world
    without protection. We all have sensitive data
    stored in our computer systems birth dates,
    social security numbers, and credit card
    numbers.  Most organizations have lots of access
    security, passwords, and user privileges to
    protect information while its in the office.
  • Audit Your Computer Systems Make sure your
    annual audit includes IT Security.  Also, hire a
    reputable technical consultation to perform a
    network venerability assessment otherwise known
    as  White Hat Hacking to find security holes
    before the bad guys do.

7
Website Issues
  • Mel Reveles
  • Director, Internet and Technology
    DepartmentColorado Bar Association
  • mreveles_at_cobar.orgDirect 303.824.5349 Cell
    303.725.6426www.cobar.org

8
Website Issues
  • Website redesignThe user experience is
    EVERYTHING when evaluating the usefulness of a
    website. Think "site usability" and "quality
    content". A clean design with carefully planned,
    logical navigation will create a positive user
    experience (as long as your site has been
    optimized to load quickly). Plan to do a lot of
    research to find out what doesn't work with your
    current site and what works well on other sites.
    An evaluation from those outside the industry can
    be help.

9
Website Issues (continued)
  • Selecting a programming language/database/web
    server technologyWhat language will your site
    be built in? Consider popular, flexible, and free
    programming languages as well as the supply of
    programmers/developers (and the fees they
    command) if you don't plan to have an in-house
    web developer. Also, consider portability if you
    arent hosting your website in-house. An entire
    site should be easily moved from one
    server/hosting company to another.

10
Website Issues (continued)
  • Web 2.0Don't be seduced by these sexy
    technologies in the hopes they'll give your
    website a modernized twist (which can be
    misunderstood as a useful upgrade). While these
    technologies are no doubt changing the web and
    making a lot of the websites using them more
    interactive, they can introduce a whole host of
    headaches. First and foremost of these headaches
    is security. If you're thinking about integrating
    Web 2.0 into your sites, first familiarize
    yourself with your different options. Spend time
    talking with those who have deployed these
    applications and discuss any "gotchas" they had
    to work through. Also, ask if they believe the
    "Web 2.0 upgrade" enhanced their site's
    usefulness.

11
Website Issues (continued)
  • Secure that site (including all web
    applications)! Check out the SANS Institute's
    Top 20 Security Risks, http//www.sans.org/top20/
    s1. Read up on "Web Applications" and "Web
    Browsers" so you're armed and ready to discuss
    concerns with your developer. A game plan for
    securing your website should be put in place
    BEFORE the programming even begins. Discuss how
    data input will be validated. Make sure the
    source code and the entire site are tested for
    vulnerabilities.

12
Website Issues (continued)
  • Search Engine Optimization (SEO) If you dont
    have the expertise on staff, consider bringing a
    well-qualified SEO to evaluate your website. This
    should be done on your current site and is an
    absolute priority if your site is undergoing a
    redesign. If your website redesign is outsourced
    to a development company, make sure they address
    this issue in their initial quote. Review
    Googles Whats an SEO? article
    (http//www.google.com/support/webmasters/bin/answ
    er.py?htenanswer35291) in their Webmaster Help
    Center.

13
How to Talk Tech with Techies or Non-Techies
  • Anna Zanolli
  • Information Design Technology SupervisorOregon
    State Bar
  • azanolli_at_osbar.org503.775.0511 cell
    503.740.6177www.osbar.org

14
How to Talk Tech with Techies or Non-Techies
  •  The same basic tips apply whether you're an ED,
    CFO or IT
  • Listen. Approach the conversation with an open
    mind and open ears.
  • Be honest. When you don't know something or
    don't understand something, say so.

15
How to Talk Tech with Techies or Non-Techies
  • Ask questions. Lots of them. Ask for
    explanations of tech jargon and acronyms. 
  • Use pictures. Screen shots are a great way to
    illustrate both problems and solutions.
  • Repeat. Use your own version of, "What I hear
    you saying is....

16
Everything Else
  • Steven L. Dunn
  • Director of Information Technology
  • Illinois State Bar Association
  • sdunn_at_isba.orgDirect 217.747.1455Cell
    217.415.9819 www.isba.org

17
(1) The Basics
  • No one size fits all model exists and the
    big-iron (Microsoft) world might not be the
    best for me
  • Technology is a Tool - which tools you use is
    defined by your specific needs
  • In the end, Technology works if Im comfortable
    using the tools and serving member needs through
    them.

18
(2) Plan for Obsolescence
  • Useful lifecycle tends to be a 3-4 year curve
    for computer equipment (printers, copiers,
    servers usually longer)
  • Regular interaction and contact with vendors
    about upgrades, patches, service outages and
    migrations to new services
  • Review needs of Association Members before
    changedont just fix it. Develop a good
    RFP/RFI
  • Applies to all related services of the
    Association.including Membership Database (AMS)
    and Website.

19
(3) Plan for the Disaster
  • Backups upon Backups upon Backups
  • Onsite vs. Offsite Storage
  • COMPLETE Documentation not just for the
    Technology
  • A scaled approach to Recovery. In other words,
    be able to answer the question What does my
    Association need to do to function during..

20
(4) Economies of Scale
  • Microsoft still the 800 lb. Gorilla, but there
    are alternatives
  • Dont rush to Vista (new version already
    announced) or Office 2007
  • Cost an Issue? Consider eBay or Techsoup
    http//www.techsoup.org
  • Need to create a PDF from your document? Do it
    for Freehttps//www.pdfonline.com/convert_pdf.as
    p

21
(5) Examine the Trends and how they apply to
you
  • E-mail the King. Really? What about Spam???
  • Internet Service Affordablebut what about
    dial-up?
  • All in one Virus and Security products. Do they
    work?
  • Apple in the workplace? Not just a cool toy
    anymore
  • Remote accessiblity? How connected is too
    connected?

22
Final Thoughts
  • Opinions are different, so find a model youre
    comfortable with and can explain to your Aunt
    Edna!
  • Shouldnt need a Babelfish to talk with an IT
    Professional!!! ()

23
Were IT
  • and were here to help!
  • Tips on security, data management, website and
    communication issues

gtgt Download this presentation from the NABE
website.
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