Software And BPO Services Global Market Briefing 2016

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Software And BPO Services Global Market Briefing
2016
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Software And BPO Services Global Market Briefing
Characteristics

• Software services include application software
  programming services, computer program (software)
  development, computer software support services
  and web design services. Software service
  companies document, design, create, test and
  maintain applications, using a planned and
  structured process. Customers for software
  services include commercial establishments
  operating in manufacturing, telecoms, fast moving
  consumer goods (FMCG) verticals and other
  industries and government organizations.
• Applications software programming services
  develop, maintain and modernize software to
  enhance flexibility and mitigate risks, integrate
  applications, manage back-office, enterprise
  resource planning (ERP) and supply chain
  management (SCM) software, as well as
  collaborative and personal software services.
  They also cover engineering software and
  front-office customer relationship management
  (CRM) software services.
• Computer program (software) development comprises
  both contract and non-contract-based tailor-made
  custom software development, custom applications,
  plug-ins, training and consulting. It includes
  the tools of the software development life cycle,
  business process management (BPM)-enabling
  technologies, integration-enabling middleware,
  platform middleware, portals and web solutions.

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Key Trends in the Software And BPO Services
Market Briefing

• Cloud/Software As A Service (Saas)
• Over the past five years, cloud software
  solutions have been gaining acceptance from
  companies across all industries. Cloud is a
  software delivery method where a vendor hosts a
  software application in a remote server and
  customers can access it through the internet.
  Cloud software solutions are widely used in
  customer relationship management (CRM),
  HR/payroll, project management and accounting
  software systems. For example, Hersheys
  implemented IBM analytics SaaS tool to obtain
  customer insights and boost sales. .
• Virtualization
• Virtualization allows enterprises to eliminate
  entire servers as well as the associated
  infrastructure and operating costs. This not only
  streamlines a companys IT infrastructure, it
  also lays the foundation for more strategic IT
  initiatives. Virtualization has opened
  opportunities for IT services companies to offer
  InfrastructureasaService (where businesses
  rely on equipment owned by IT service providers)
  and PlatformasaService (where businesses rely
  on software and platforms owned by IT service
  providers) to their clients. The virtualization
  services market is expected to grow at a CAGR of
  24 during 2015-19.

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Software And BPO Services Market Briefing
Segmentation

• CRM BPO was the largest segment with XX share of
  the global Software And BPO services market.
• Infrastructure software was the second largest
  segment with XX of the Software And BPO services
  market.
• HRO BPO was the third most important segment with
  XX of the market.

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Software And BPO Services Global Market Briefing
Segmentation
Software And BPO Services, Market Segments, 2015
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Software And BPO Services Briefing Industry
Competitive Landscape

The leading competitors in the global Website
market are Oracle , International Business
Machines Corporation (IBM) , and SAP SE Key
Competitor Profiles, Software And BPO Services
Market

• Oracle
• Product portfolio
• Brief financials
• Market share
• Future Strategy
• International Business Machines Corporation (IBM)
• Product portfolio
• Brief financials
• Market share
• Future Strategy

•   SAP SE
• Product portfolio
• Brief financials
• Market share
• Future Strategy

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Software And BPO Services Global Market Briefing
Description

• Software And BPO Services Global Market Briefing
  Report from the Business Research Company covers
  market characteristics, size and growth,
  segmentation, regional breakdowns, competitive
  landscape, market shares, trends and strategies
  for this market.
• The market characteristics section of the report
  defines and explains the market.
• The market size section gives the Software And
  BPO Services market revenues, covering both the
  historic growth of the market and forecasting the
  future.
• Drivers and restraints looks at the external
  factors supporting and controlling the growth of
  the market.
• Market segmentations break down the key sub
  sectors which make up the market. The regional
  breakdowns section gives the size of the market
  geographically.
• Competitive landscape gives a description of the
  competitive nature of the market, market shares,
  and a description of the leading companies. Key
  financial deals which have shaped the market in
  the last three years are identified.
• The trends and strategies section highlights the
  likely future developments in the Software And
  BPO Services market and suggests approaches.

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Software And BPO Services Global Market Briefing
Scope

• Markets Covered CRM BPO, Infrastructure
  Software, HRO BPO, Application Software, Others
  BPO Services
• Companies Mentioned Oracle, IBM, SAP, CapGemini,
  TCS, CSC, NTT Data, HPE.
• Geographic scope Americas, Europe, Asia, Middle
  East and Africa, Oceania.
• Time series Five years historic and forecast.
• Data Market value in billions.
• Data segmentations Regional breakdowns, market
  share of competitors, key sub segments.
• Sourcing and Referencing Data and analysis
  throughout the report is sourced using end notes.

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Software And BPO Services Briefing Reasons to
Purchase

• Get up to date information available on the
  Software And BPO Services market globally.
• Identify growth segments and opportunities.
• Facilitate decision making on the basis of
  historic and forecast data and understand the
  drivers and restraints on the market.
• Develop strategies based on likely future
  developments.
• Gain a global perspective on the development of
  the market.

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Software And BPO Services Market Briefing Table
of Contents

• Software And BPO Services Market Characteristics
  4
• Software And BPO Services Market Size and
  Comparisons 2016 5
• Software And BPO Services Market Historic Growth
  6
• Drivers of the Market 6
• Restraints on the Market 7
• Software And BPO Services Market Forecast 8
• Drivers of the Market 8
• Restraints on the Market 9
• Software And BPO Services Market Segmentation 10
• CRM BPO 11
• Infrastructure software 11
• HRO BPO 11

• Software And BPO Services Market Geography Split
  12
• Software And BPO Services Market Competitors 15
• IBM 16
• Accenture 16
• Hewlett Packard 17
• Tata Consultancy Services 18
• Cognizant 19
• Software And BPO Services Market Key Mergers and
  Acquisitions 21
• Software And BPO Services Market Trends and
  Strategies 22
• Cloud/Software As A Service (Saas) 22
• Virtualization 22
• Data Analytics 22
• Software Artificial Intelligence (AI) and
  Automation 22

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Software And BPO Services GlobalMarket Briefing
Table of Contents

• Robotics In Business Process Outsourcing 23
• ITIL/ISO Certifications In The IT Industry 23
• Appendix 25
• Abbreviations 27
• Definitions 27
• Currencies 27
• Definitions 27
• The Business Research Company 27
• Copyright and Disclaimer 28

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Software And BPO Services GlobalMarket Briefing
List of Tables
Table 1 Global Software And BPO Services Market
Historic Market Size, 2011 2015, Billion
6 Table 2 Global Software And BPO Services
Market Forecast Market Size, 2015 2019,
Billion 8 Table 3 Global Software And BPO
Services Market, Split By Segments, 2015,
Billion 11 Table 4 Global Software And BPO
Services Market, Split By Region, 2015, Billion
12 Table 5 Global Software And BPO Services
Market Size, Historic and Forecast Growth, Split
By Region, 2011 2019 13 Table 6 Global
Software And BPO Services Market, Key Competitor
Market Shares, 2015, Percentage() 15
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Software And BPO Services Global Market Briefing
Table of Figures
Figure 1 Global Software And BPO Services Market
Historic Market Size, 2011 2015, Billion
6 Figure 2 Global Software And BPO Services
Market Forecast Market Size, 2015 2019,
Billion 8 Figure 3 Global Software And BPO
Services Market, Split By Segments, 2015,
Billion 10 Figure 4 Global Software And BPO
Services Market, Split By Region, 2015, Billion
12 Figure 5 Global Software And BPO Services
Market Size, Historic and Forecast Growth, Split
By Region, 2011 2019 13 Figure 6 Global
Software And BPO Services Market, Key Competitor
Market Shares, 2015, Percentage() 15
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Software And BPO Services Global Market Briefing
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• Clients are able to input on the design of the
  report and highlight points of special interest.

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